Firefox Community Forum

My Firefox account password is correct, but I cannot log in. The site says I need to complete the "Get Support" process before my account becomes active again. I don't understand what I need to do next or where to write the required information.

Please guide me step-by-step so I can reactivate my account. I am using a mobile device.

Thank you for your help.

Hello, I set up Firefox to automatically log me in through my institution (university) whenever I try to access journal articles. My login has expired and I need to remove this automatic feature but cannot figure out how to do this. I've tried deleting all related saved passwords but this has not resolved the issue.

I'm so frustrated! I don't have time for this... I try to use my pw, it gets rejected. I hit "Forgot pw". I get confirmation code. I use confirmation code. I use computer-generated pw and Moz saves it. I try to log in again and pw gets rejected.

I am trying to get to my account to find out why the VPN I've been paying for for years is not active.

When I try to sign into Amazon, windows needs a passkey that is requested by Mozilla....I never set this up or wanted a passkey and I don't know how to get around it.....I am completely locked out.

Since the update of Dec. 9, many of my longtime accounts do not recognize me, and I don't currently have workarounds. I also keep getting nasty messages that I'm in mortal danger because I've lost contact with iCloud. I have a son-in-law and grandchildren with extensive computer expertise who will visiting during the holidays, but during the holidays, but I would much prefer to be partying with them than holding computer repair clinics.

Are there any measures that a complete amateur can take to solve the worst of this Gordian knot?

How do you sign out of the Firefox Copilot chatbot so you can log in with a different Copilot account? Also same thing for the other AI Bots.

Basically to be clear I want to sign out of Copilot and log in with a different Copilot account, with in firefox

здравствуйте, а по какой причине меня выкинуло из аккаунта firefox и всех моих гугл аккаунтов, я нигде не завершал сессии и из аккаунта не выходил, я просто перезагрузил пк, но теперь приходится заново заходить во все аккаунты

There’s no information on how to sign out of the AI bot itself. For example, if you use Copilot and sign in, then realize you used the wrong Copilot account, there’s no clear way to sign out and log in with a different account.

I'm trying to use an old Apple Powerbook as my 2015 MacBook Pro just died. I use Firefox as my browser on my PowerBook, and it is asking me to enter my old phone number and is not accepting my new phone number.