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bookmarks gone

Hello, after a power outage my computer restarted and now all my bookmarks are gone. Some are still there but are only a globe and I can not make any new bookmarks. … (read more)

Hello, after a power outage my computer restarted and now all my bookmarks are gone. Some are still there but are only a globe and I can not make any new bookmarks.

Asked by wolfworksinpr 6 months ago

Last reply by cor-el 5 months ago

Bookmarks, history not working

Will not store any history or let me add a bookmarks or use my bookmarks. The bookmarks globe is still there but nothing works after restart of my computer. I have tried … (read more)

Will not store any history or let me add a bookmarks or use my bookmarks. The bookmarks globe is still there but nothing works after restart of my computer. I have tried a few more restarts and still nothing is working, have tried the fix posted for another user but still nothing.

Asked by wolfworksinpr 6 months ago

Last reply by cor-el 6 months ago

Video downloads will only play and not actually download

I am trying to download videos from the LoC. These are free and open access, with a little download button on the video page. When I click to download, the video opens … (read more)

I am trying to download videos from the LoC. These are free and open access, with a little download button on the video page. When I click to download, the video opens in a new screen, but never downloads to my computer. Same thing with internet archive; click on the correct file format in the download section and the window refreshes to play and doesn't download. I changed my settings to always ask what to do with downloads, to send files to my download folder and tried to select the actions for each kind of file format. Still having the same issue.

Asked by amikos 6 months ago

Last reply by James 5 months ago

PDF fonts display incorrectly

Yesterday I uploaded a bunch of pdfs on my wordpress website and they display the title, image captions, byline and other miscellaneous text, but NOT BODY text, incorrect… (read more)

Yesterday I uploaded a bunch of pdfs on my wordpress website and they display the title, image captions, byline and other miscellaneous text, but NOT BODY text, incorrectly on Windows Firefox and ONLY on Windows Firefox. Mac works fine, Windows Chrome, Edge work fine but Windows Firefox displays the affected text as individual boxes with letters in them. This may be broader than the font settings on one computer as I have replicated the issue on several PCs. Interesting though that when I download the embedded pdf, and it's displayed in the page, the fonts ARE CORRECT!!! You can see the issue here: https://davegibsonimages.com/air-force-vs-navy/ or you can look at the screenshot I took. I've contacted the developer of the embedder plugin and they are seeing a 404 error for the affected pages, which is NOT replicated elsewhere, but since it returns a 200, they're convinced that it's not a problem with their plugin. Godaddy is of course saying all is well on their end. I've cleared all the available caches, to no avail, and of course refreshed pages.

Asked by karelle2001 6 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Bookmark lis placement

I have had Windows 11 added to my computer. I do not like the ookmark tool bar. Is it possible to have my bookmarks listed vertically on the left side of my screen like… (read more)

I have had Windows 11 added to my computer. I do not like the ookmark tool bar. Is it possible to have my bookmarks listed vertically on the left side of my screen like I had previously in Windows 10?

Asked by Debbie Edmondson 5 months ago

Last reply by Paul 5 months ago

restarting browser and old tabs are there

Firefox old tabs keep opening when I restart the browser. I have the box unchecked on the startup option to open them. I have the problem on my Mac Studio and my macbook.… (read more)

Firefox old tabs keep opening when I restart the browser. I have the box unchecked on the startup option to open them. I have the problem on my Mac Studio and my macbook. How can I fix this please.

Asked by bob405 5 months ago

Last reply by cor-el 5 months ago

Remove left side bar

I recently upgraded to the latest version 132.0.2. There's a vertical sidebar on my browser that I would like to remove. I looked into the customize sidebar settings bu… (read more)

I recently upgraded to the latest version 132.0.2. There's a vertical sidebar on my browser that I would like to remove. I looked into the customize sidebar settings but can't seem to find a way to remove it completely. I've also attached a screenshot. Any guidance would be appreciated. Thanks!

Asked by Andrew 5 months ago

Last reply by cor-el 5 months ago

Force dark mode in zen browser

I visit an app called tool finder and this happen on my zen browser the banner automatically becomes dark and all the text are not visible. And I tried to troubleshoot it… (read more)

I visit an app called tool finder and this happen on my zen browser the banner automatically becomes dark and all the text are not visible. And I tried to troubleshoot it by this process: 1. I tried to compare my desktop snipping tool to capture the page looks and its dark. Then when I try using the screenshot tool from the zen browser it becomes white. The second image is the screenshot from the zen browser 2. I switch the workspace and use my second workspace and when I tried the link it also becomes okay.

I want to know how to fix this issue because I haven't seen anyone having this kind of issue. Thank you and I am currently inloving using this zen browser and hopefully this problem will be fix immediately because I want to see the look and feel and the right color in my screen. Thank you!

Asked by jcpaclibar25 5 months ago

Last reply by Paul 5 months ago

Patreon Autoplay

How do i prevent Patreon videos from playing over and over. Sometimes I will pass out asleep in the middle of a movie reaction video and when the video is over it starts … (read more)

How do i prevent Patreon videos from playing over and over. Sometimes I will pass out asleep in the middle of a movie reaction video and when the video is over it starts over again.

Asked by felixisaac1 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

My Bookmark sidebar staying on top

How do I keep My Bookmarks sidebar on top always. I have set it to do so, but it goes away as soon as I type somewhere else. I have Windows 11 now, Windows 10 allowed thi… (read more)

How do I keep My Bookmarks sidebar on top always. I have set it to do so, but it goes away as soon as I type somewhere else. I have Windows 11 now, Windows 10 allowed this as well as a search bar for Bookmarks. I have had 2 strokes and need to see my bookmarks as I use them.

Asked by jwmcgee66 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

cursor in address bar mostly disappeared in Nightly

Recently the cursor in the address bar in Nightly mostly disappeared. To explain: on regular Firefox, the cursor is a thin, black, vertical bar, but on Nightly now, it's … (read more)

Recently the cursor in the address bar in Nightly mostly disappeared. To explain: on regular Firefox, the cursor is a thin, black, vertical bar, but on Nightly now, it's as if that bar moved up, leaving only a tiny bit visible at the top of the address bar. And the same problem is present in all textboxes. It's definitely possible that I accidentally set a setting via fumble fingers. Does anyone have a guess what the setting is to return things to normal?

Asked by pccobbler 5 months ago

Last reply by James 5 months ago

Advertising window

How can I get rid of that pesky and annoying window that slides onto my display when I touch the left side of my display when I'm using Firefox? How can I let whoever is… (read more)

How can I get rid of that pesky and annoying window that slides onto my display when I touch the left side of my display when I'm using Firefox? How can I let whoever is initially responsible for it know I think it stinks!

Asked by Louis F. Dow 5 months ago

Last reply by Wilfred Yunik 1 month ago

Suggestions for Improving Firefox Browser Features

Dear Mozilla Firefox Team, My name is Bohdan, and I am an active user of your browser. I greatly appreciate the efforts of your team in developing such a convenient and … (read more)

Dear Mozilla Firefox Team,

My name is Bohdan, and I am an active user of your browser. I greatly appreciate the efforts of your team in developing such a convenient and secure product. I would like to express my gratitude for the excellent work on Firefox and would like to propose a few ideas that I believe could enhance the user experience.

Selective Tab Removal Feature Often, when working with a large number of tabs, there's a need to close only some of them. It would be very useful if there were a feature that allows users to select multiple tabs and close them simultaneously. This would significantly simplify the organization of work with tabs and allow users to manage open pages more effectively.

Adding Ukrainian Language to the Page Translation Tool For Ukrainian users, it is important to have the ability to translate web pages into Ukrainian directly in the browser. Given the significant number of Ukrainian-speaking users, this would be a very important and helpful addition. I hope that such an option will be implemented in future updates.

I would be very grateful if you could consider these suggestions for inclusion in future updates. I believe these changes would be useful for many users and would enhance their experience with Firefox.

Sincerely, Bohdan

Asked by Bogdan Bogdan 5 months ago

Last reply by Володимир 5 months ago

How to create a shortcut/tile to add to Home page

There used to be a way to add a web site as a shortcut to the Home page by dragging the link and dropping it somewhere. Those instructions seem to have disappeared. On… (read more)

There used to be a way to add a web site as a shortcut to the Home page by dragging the link and dropping it somewhere. Those instructions seem to have disappeared. One of the sites I had pinned to the Home page has changed. I can remove the old link (tile), but how do I add the new link as a tile? The help articles no longer provide any information about how to do this. Just "pinning' the page adds it to the toolbar, where I don't want it, but does not add it to the Home page. Do I have to just close and open that site a bunch of times in order to get it to appear???? There should be a more sensible way.

Asked by goodyarn 5 months ago

Last reply by cor-el 5 months ago

Network Settings

In the `about:preferences`, when I click on Settings under Network Settings, the dialog is not popping up to proceed and modify the proxies. I even reached out to Firefox… (read more)

In the `about:preferences`, when I click on Settings under Network Settings, the dialog is not popping up to proceed and modify the proxies. I even reached out to Firefox's account on X (formerly Twitter), but no response over this matter. Please, help.

Asked by Cyn 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Settings: download options not exclusive

I'm getting double downloads. This is a new problem which may have already started with version 115. I now have 128.4.0esr and the problem didn't go away. I always chec… (read more)

I'm getting double downloads. This is a new problem which may have already started with version 115. I now have 128.4.0esr and the problem didn't go away.

I always check-mark "always ask where to store files" on the setting for downloads. There is a default folder listed, in case I'm not sure where to put a file. I don't know if I'm not being given the choice or if there is no longer a choice but I can't delete the default choice.

My downloads are going to the suggested folder and also to whatever folder I suggest at the time of the download, which is leading to doubled downloads.

This came as a suprise because it's never happened before.

I tried deleting the default folder from settings and it won't delete. I can check or uncheck "Always ask where to store downloads", but I simply lose the option to choose where I want a folder to be stored.

I hope you can tell me how to get back to this either/or option so I don't keep getting doubled downloads.

Thank you!

Asked by Foxhunt 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

PIN icon to the toolbar.

I cannot pin the extension to the toolbar. The extension is not shown in the puzzle icon dropdown, and it is not in the overflow. Please add an automatic pin to the too… (read more)

I cannot pin the extension to the toolbar. The extension is not shown in the puzzle icon dropdown, and it is not in the overflow. Please add an automatic pin to the toolbar when a new extension is added! How do I pin it now?

Asked by Islenya 5 months ago

Last reply by jonzn4SUSE 5 months ago

Did the letterboxing dimensions change with FF 133.0?

It certainly appears they have, with the left and right padding growing wider. In fact, they both look about twice the size of the top and bottom padding, whereas before… (read more)

It certainly appears they have, with the left and right padding growing wider. In fact, they both look about twice the size of the top and bottom padding, whereas before I remember them as being about equal. The change was immediately apparent with my home page!

Any particular reason for this?

Asked by E.C. Marm 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago