Showing questions tagged:

Requesting full refund

I joined Mozilla VPN on February 1st. And on March 2nd. I requested to cancel my subscription it’s less than 30 days I had VPN. I wasn’t happy with program. I paid for VP… (read more)

I joined Mozilla VPN on February 1st. And on March 2nd. I requested to cancel my subscription it’s less than 30 days I had VPN. I wasn’t happy with program. I paid for VPN for one year subscription and you keep asking me to download another one. Also I didn’t like asking for donations .Please refund my credit card Thank you

Locked Archived 1 387

lost all my gmails sent to me ****8@gmail.com

All of a sudden I lost all my Gmail accounts on firefox and I don't know why. This is the second time it has happened. Can I get them back? How? Mod's note: Email redac… (read more)

All of a sudden I lost all my Gmail accounts on firefox and I don't know why. This is the second time it has happened. Can I get them back? How?

  • Mod's note: Email redacted
Locked Archived 1 54

MetaMask Add-on Performance Issue on Mozilla Firefox

The MetaMask browser extension is extremely slow and unresponsive when used in Mozilla Firefox. Actions such as opening the wallet, switching networks, approving transact… (read more)

The MetaMask browser extension is extremely slow and unresponsive when used in Mozilla Firefox. Actions such as opening the wallet, switching networks, approving transactions, or interacting with dApps take a long time or freeze temporarily.

This issue occurs only in Firefox. MetaMask works smoothly and as expected on other browsers (for example, Chromium-based browsers) and all other websites and browser extensions load and function normally in Firefox. This suggests the problem is specific to the MetaMask add-on behavior within Firefox rather than general browser performance.

Impact:

Delayed transaction approvals

Lag while opening the extension

Poor user experience when interacting with dApps

Productivity impact when using Web3 applications

Locked 1 154

Had to go get a new phone cause my him broke of my phone is okay. She sadHad to go get a new phone cause my him broke of my phone is okay. She sad they get itHad to go get a new phone cause my him broke.Hope my phone is o k to say how they get it as a sim

So I've gotten your phone just like my other one. But my SIM was messed up so I had to get in his SIM and I threw my phone away. Come find out if Somebody took it out of … (read more)

So I've gotten your phone just like my other one. But my SIM was messed up so I had to get in his SIM and I threw my phone away. Come find out if Somebody took it out of garbage. Now there's a network via I Vi can. I've never had any problems with them. Yeah, I don't yet other than. I get a email.I've known that I think it is what but they have a number.Actually I guess.I hope you're gonna leave us.I'm sure to get mine.What should they do?Don't want to shut down

Solved Archived 1 72

Privacy and Security

Skip to main content Switch language Skip to search Mozilla Support Logo Explore Help Articles Community Forums Ask a Question Contribute regina am… (read more)

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Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option. Learn More Firefox logo Firefox Ask your question Illustration of community Our Community is here to help

Kindness is at the heart of our community. Our volunteers are happy to share their time and Firefox knowledge with you.

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Follow through. Sometimes, our volunteers would ask you for more information or to test out certain scenarios. The sooner you can do this, the sooner they would know how to fix it.

Be nice. Our volunteers are Mozilla users just like you, who take the time out of their day to help. Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”.

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Locked Archived 1 171

what is your name

Respected mozila please help me If you have a legitimate question related to a Mozilla product, please submit a question with details at /questions/new. … (read more)

Respected mozila please help me

If you have a legitimate question related to a Mozilla product, please submit a question with details at /questions/new.

Locked Archived 1 236

display:inlinr not consistant

below is copy from try-it-editor You might be wondering why we lumped fractions and greatest common fractions together. The fraction 24 80. What you may have lear… (read more)

below is copy from try-it-editor

You might be wondering why we lumped fractions and greatest common fractions together.
The fraction

24
80
. What you may have learned was to get the prime factorization of the numerator and denominator and again
24
80
reduce by eliminating common factors. For our example we could write

The first time the inline table creates a new line second time inserts in fraction where it is (which is how I want it) How do I prevent it from forcing a new line?

Locked 1 126

Questions abou installation

Some of the installations seem to be blocked by Microsoft if you are using a Microsoft system. If the Software being downloaded is not sold by Microsoft store, Microsoft … (read more)

Some of the installations seem to be blocked by Microsoft if you are using a Microsoft system. If the Software being downloaded is not sold by Microsoft store, Microsoft blocks it or deforms it. During any update, Microsoft removes MusicBee and some other software not purchased from Microsoft store

Locked 1 481

Get an app to open this 'microsoft-edge' link

Clicked on a link provided by Windows 11 where Windows was trying to send me to the Microsoft Store. Got this error: Your PC doesn't have an app that can open this link.… (read more)

Clicked on a link provided by Windows 11 where Windows was trying to send me to the Microsoft Store. Got this error:

Your PC doesn't have an app that can open this link. Try looking for a compatible app in the Microsoft Store.

Firefox is installed and and the default browser. Don't have any idea why or what to do. Can someone help?

Locked Archived 1 302

Roblox

I am unable to access my account because I no longer have access to the email address and phone number linked to it. I have forgotten the password, and I cannot recover t… (read more)

I am unable to access my account because I no longer have access to the email address and phone number linked to it. I have forgotten the password, and I cannot recover the account through the usual methods. Please assist me in recovering my account. I can provide any additional information or verification needed to confirm my identity and ownership of the account. Thank you.

Locked Archived 1 200