Firefox Community Forum

Hello! i wanted to report that i got an small annoying white outline formed around the screen, i tried to reset every preferences, yet didn't worked, to reload Firefox? neither work. It's only appearing on Firefox, not anywhere else. Someone can help me to get rid of this white outline? Thanks!!!

I've posted an picture of the issue down below. (also ignore the fact it's in French)

Good day all, I cannot login to both my desktop and laptop at the same time. I have changed my password several times, and even though I know it is the correct password it still tells me the password is incorrect. I can login to one at a time.

Example: I login to desktop with new changed password but when I use the same new password on my laptop, it says it's incorrect. Even after several password changes.

How can this be fixed? I travel with my laptop and need to be able to sign in.

Thank you for reading!

System: mac mini m4 15.4.1 Firefox 137.0.2 Canon Drucker Formular 3 Jahre Garantie In diesem Webformular kann das Kaufdatum nicht eingegeben werden!? Unter Safari funktioniert es! Mit frohem Gruss aus Ramstein

Please tell me why this happens daily. I cannot access my laptop after a break at 10:00 am..... for some reason, Firefox freezes, only thing that will work is the Chrome browser.

If I use the close window shortcut (ctrl+shift+w) in Firefox it fails to close the window and treats every action I try to take as if the shift and ctrl keys were held down. For example, clicking on a tab will select it as if I were trying to move it as a group, rather than switching to it. Or, pressing only the T key will reopen closed tabs as if I had pressed ctrl+shift+T. This behavior will persist in Firefox until I close out of it completely and reopen. This does not occur when any other application is focused and ctrl+shift+w is pressed, and the effects are isolated to Firefox only when it does occur. Due to this, I do not believe that it is a hardware issue, eg. my keys just getting stuck. I haven't seen anything online that even vaguely resembles this issue. Any solution would be appreciated, even if it is disabling the ctrl+shift+w shortcut, as I keep pressing it out of habit and needing to close and reopen all of my tabs.

After using Firefox as my default browser with no issues now for at least 6-8 years, suddenly within the past 90 days I am being signed out of Firefox without my knowledge or consent almost every day. Thus, websites are not recognizing me that always did prior to these issues (Facebook, Amazon, local grocery store chains, etc.) and I am having to go thru full security log in procedures over and over again, day after day. In the past I NEVER had these issues unless I ran a CC Cleaner scan or other PC clean-up software and, even then, I would simply go thru the security procedures and sign in to their site or account one time, then would be fine for week/months until I ran a cleaner scan again. What do I need to do to keep myself signed in ongoing with Firefox so that it does not disconnect me every day and I can avoid so much wasted time with all these security measures for my commonly visited sites (incl YouTube)? If this continues I am strongly considering using a different default browser that hopefully can eliminate these very irritating daily issues. Thanks for your help, Jim S.

I reported a problem here about having an inability to login to Freecycle but had no trouble when using Chrome. I now have a problem with Waitrose.com. I tried to enter the weekend competition but after entering all the data there appeared a message saying something had gone wrong and to try agian later. This I did but the same thing happened. Fortified by my experience using Chrome I tried using it to enter and did so without any problem. I tried turning off enhanced tracking but this had no effect

i've recently had problems with not being able to login to certain accounts (others are fine) resulting in hanging. other times i might be writing a message (or other) and the browser crashes. can you help me, please?

When I have firefox open for a while, not sure how long, the display starts to mess up on some pages. When I print those pages, the words are still messed up. One place is printing things form the Virginia Department of Taxation I-File. I do not like to close out of the browser every single day and with other browsers I do not have to. This is new and started this year. Not sure when. How do I fix this issue without having to restart the browser and close out of everything all the time?

The Widevine Content Decryption Module failed on both our Windows 7 PCs. Version: 4.10.2891.0 Last updated Apr 2, 2025 when our version of Firefox was updated. The current version is 115.22.0 est (64-bit) (Streaming is OK on my Mac using Safari and Chrome; don't have Firefox installed there)

Over recent months, there have been quite a few reports of this issue on several operating systems. Our viewing of videos only failed us on April 2nd or 3rd, 2025, not previously. This seems to be occurring at various times in various systems. Solutions are not accessible to lay folks, and Google is inaccessible! Can anyone help us? Thanks

I am following the procedure outlined here at:

https://support.mozilla.org/en-US/kb/install-firefox-linux#w_install-firefox-deb-package-for-debian-based-distributions-recommended

I get this error when I run the gpg command

2:05:29:490 1>#8 [base 5/8] RUN gpg -n -q --import --import-options import-show /etc/apt/keyrings/packages.mozilla.org.asc | awk '/pub/{getline; gsub(/^ +| +$/,""); if($0 == "35BAA0B33E9EB396F59CA838C0BA5CE6DC6315A3") print "\nThe key fingerprint matches ("$0").\n"; else print "\nVerification failed: the fingerprint ("$0") does not match the expected one.\n"}' 22:05:29:567 1>#8 0.285 gpg: keyblock resource '/home/.gnupg/pubring.kbx': No such file or directory 22:05:29:567 1>#8 0.285 gpg: no valid OpenPGP data found.

I am not familiar with Linux and I thought that following the instructions would work so I am asking for help.

Here is the complete script.

RUN wget -q https://packages.mozilla.org/apt/repo-signing-key.gpg -O- | tee /etc/apt/keyrings/packages.mozilla.org.asc > /dev/null RUN gpg -n -q --import --import-options import-show /etc/apt/keyrings/packages.mozilla.org.asc | awk '/pub/{getline; gsub(/^ +| +$/,""); if($0 == "35BAA0B33E9EB396F59CA838C0BA5CE6DC6315A3") print "\nThe key fingerprint matches ("$0").\n"; else print "\nVerification failed: the fingerprint ("$0") does not match the expected one.\n"}' RUN echo "deb [signed-by=/etc/apt/keyrings/packages.mozilla.org.asc] https://packages.mozilla.org/apt mozilla main" | tee -a /etc/apt/sources.list.d/mozilla.list > /dev/null RUN echo '\nPackage: *\nPin: origin packages.mozilla.org\nPin-Priority: 1000\n' | tee /etc/apt/preferences.d/mozilla RUN apt-get update && apt-get install firefox

Thank you.

When I used a VPN I got this message

   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

How do I check?

Or does Mozilla have a vpn I can use?

Thank you Greg