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Unreliable performance for past weeks

Dear Sirs, For at least the last two weeks, I have experienced a lot of trouble working with Mozilla Firefox. Just reading my emails is an arduous task. It crashes, I … (read more)

Dear Sirs,

For at least the last two weeks, I have experienced a lot of trouble working with Mozilla Firefox. Just reading my emails is an arduous task.

It crashes, I lose internet connection, it does not "respond," etc., and Symantec Norton 360 cannot find out WHY! I have deleted Firefox and reinstalled it, and it is still unreliable.

Before I have to resort to using another browser, can YOU tell me what is going on. I have a Dell desktop, using Windows 10 Pro (obtained in 2018). Firefox is my default browser. I also have Google Chrome installed.

Please help!

Sincerely yours,

Victoria-Ann Bonanni [email address]

Asked by vnatick 5 months ago

Last reply by Paul 5 months ago

Files upload repeatedly to Box.com folder until browser is closed

My organization uses Box Drive for file storage/transfer. I recently upgraded to an ARM-based PC (Microsoft Surface) which the Box app does not support, forcing me to use… (read more)

My organization uses Box Drive for file storage/transfer. I recently upgraded to an ARM-based PC (Microsoft Surface) which the Box app does not support, forcing me to use a browser to access my files.

When I upload a file to Box via Firefox, it repeatedly uploads the same file until I close the browser. I only noticed this after coming back to the tab and noticing that the PDF I uploaded was on version 1,937 and counting. I tested another file and observed the same behavior.

The behavior persists when using a private window with all extensions disabled.

The bug does not appear to affect Chrome: files upload once as expected.

In Firefox, other services such as Dropbox and Google Drive are not affected, only Box.

Anybody else experienced this and found a solution?

Asked by scottcingles 5 months ago

Last reply by scottcingles 4 months ago

Firefox and GolfWRX.com

I was receiving duplicate diaglog in the GolfWRX forums such as member name showing twice. I cleared cookies and now the website only shows what looks like a table of con… (read more)

I was receiving duplicate diaglog in the GolfWRX forums such as member name showing twice. I cleared cookies and now the website only shows what looks like a table of content page, I see no details or graphics.

Asked by lees0400 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Pushtorm.net error message

I am consistently getting a popup as follows from Norton: We prevented your connection to pushtorm.net because it is a dangerous webpage. Threat catagory:URL:Block (fake … (read more)

I am consistently getting a popup as follows from Norton: We prevented your connection to pushtorm.net because it is a dangerous webpage. Threat catagory:URL:Block (fake scan). details as follows: URL https://pushtorm.net/worker.js Process C:\program files/Mozillafirefox/firefox.exe Detected by : Safeweb. I cannot seem to make it go away. Gives me no options. Just keeps popping up every several minutes and you have to X it to be able to do anything.. Solution?????

Asked by leland415 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Watching video issue

Hello, I have a MAC computer. For some reason, when FIREFOX made its newest update, I can no longer watch videos on YouTube. The video will start but then give me the dea… (read more)

Hello, I have a MAC computer. For some reason, when FIREFOX made its newest update, I can no longer watch videos on YouTube. The video will start but then give me the death circle, and it will not come out of it unless I click just a slight distance away on the timeline of the video. Then, the video will go for about 20 seconds and do the same thing. I continually have to click on the timeline in front of where it stopped when the video stops, and then it will give me about 20 more seconds of the video before the white arrow circle shows up again. You can wait all day for the circle, but it will not start again unless you click on the timeline again ahead of where it froze.

Asked by shaned6 5 months ago

Last reply by James (On Vacation) 5 months ago

Search bar

The last update did something to my search bar. I still have it, but when I click on it, it moves to the upper left corner, prevents me from seeing my tabs, bookmarks etc… (read more)

The last update did something to my search bar. I still have it, but when I click on it, it moves to the upper left corner, prevents me from seeing my tabs, bookmarks etc. How can I disable this annoying change? If someone has the answer, I would greatly appreciate it.

Asked by greenlight1 5 months ago

Last reply by TyDraniu 5 months ago

Save and fill payment methods is not working

I have payment methods saved. On payment sites, I click on the CC# input box, and I am given the option to use one of my saved payments. I mouse-over payment choice, and … (read more)

I have payment methods saved. On payment sites, I click on the CC# input box, and I am given the option to use one of my saved payments. I mouse-over payment choice, and it populates the input boxes with the correct information, however once I actually click the payment method, the payment method and all the input boxes are cleared of all contents. I am therefore forced to enter payment information each and every time I want to use it. The Fill Payment method isn't working.

I have reentered and verified the saved payment method several times.

Asked by scot.mcpherson 5 months ago

Last reply by jonzn4SUSE 5 months ago

Why does my mssenger not allo me to send messages...I can receive them but not send any! keeps saying message unable to send! Please amend. Thank you!u!

Unable to send any private messages...the site has difficulty loading and and will let me type statement but will not send It keeps posting unable to send message. Than… (read more)

Unable to send any private messages...the site has difficulty loading and and will let me type statement but will not send It keeps posting unable to send message. Thank you!


Asked by patsy vaccarella 5 months ago

Last reply by markwarner22 5 months ago

  • Solved

Firefox displays incorrect images and icons

Some icons and images all over some websites are being displayed wrong, I've tried refresh and reinstallation without success. I'm running Windows 11 latest stable update… (read more)

Some icons and images all over some websites are being displayed wrong, I've tried refresh and reinstallation without success. I'm running Windows 11 latest stable update. Ryzen 7 5700X RX 6750XT Monitor: Samsung Odyssey G60SD

I also tried disabling hardware acceleration and clearing cache, nothing worked.

Asked by Marcos Sanches 5 months ago

Answered by Marcos Sanches 5 months ago

adblocker

Our friends at Google who own youtube keeping telling me I am using an adblocker, I turned off the badgher plus reverted to standard settings and they are still telling m… (read more)

Our friends at Google who own youtube keeping telling me I am using an adblocker, I turned off the badgher plus reverted to standard settings and they are still telling me I am using an adblocker. But I will not go back to google as my browser.

Asked by jcunningham504 5 months ago

Last reply by markwarner22 5 months ago

attempt to use credit card autofill on checkout

I was attempting to pay with autofill in a shopping card and get a pop up from firefox to login first. I appreciate being protected but when I use the password for my fir… (read more)

I was attempting to pay with autofill in a shopping card and get a pop up from firefox to login first. I appreciate being protected but when I use the password for my firefox account it did not work. Confused

Asked by ssaland 5 months ago

Last reply by markwarner22 5 months ago

Did Firefox go out of business?

Tried to click on Firefox today and browser wouldn't open. So i uninstalled and reinstalled and got the same result. I'm guessing the browser is no longer available for W… (read more)

Tried to click on Firefox today and browser wouldn't open. So i uninstalled and reinstalled and got the same result. I'm guessing the browser is no longer available for Windows 11 and they're going out of business.

Asked by Chazz Knight 5 months ago

Last reply by James (On Vacation) 5 months ago