Showing questions tagged:

Netflix error message F7702-1003 after updating Firefox

Yesterday I updated Firefox to version 115.22.0esr this morning when it was released. Have never had any problems viewing video on Netflix but now I am getting Netflix er… (read more)

Yesterday I updated Firefox to version 115.22.0esr this morning when it was released. Have never had any problems viewing video on Netflix but now I am getting Netflix error message F7702-1003. Yesterday I asked "what can I do? I've rebooted computer as Netflix says and it didn't help."

Today, to see if the issue was a bug with version 115.22.0 esr I logged onto both Peacock and Hoopla to try to stream video. On both sites the same thing happened that happened on Netflix. I log into the site, select a video, and when I try to play it I get a message that "widevineCdm plugin has crashed" and video won't play.

Since this problem just appeared after I updated to version 115.22.0 esr it seems likely that there is a bug in this version which is crashing the plugin and preventing streaming video. I note that I can stream some video having checked both YouTube and an online television station.

Archived 1 306

menu bar keeps flashing - disrupts whatever I'm doing (typing etc)

The menu bar keeps flashing about every 5-10 seconds. When it does it disrupts / interrupts whatever I'm typing, deleting everything I've typed when the flash occurs. It … (read more)

The menu bar keeps flashing about every 5-10 seconds. When it does it disrupts / interrupts whatever I'm typing, deleting everything I've typed when the flash occurs.

It also disrupts things like using a drop down menu. The menu is opened (aka dropped down) but when the flash occurs it collapses the drop down menu.

Also for example en typing; let's say I'm typing " Mary had a little lamb". After typing "Mary had a" the Menu bar flashes. When it does "Mary had a" gets deleted. As I continue to type not knowing "Mary had a" was deleted I look up and see all that's left is "little lamb".

It's constantly doing this even while typing this message / question.

If copy and pasting it'll clear the text I've chosen to copy so I have to go back and re-select it. And try to get it done quickly before the next flash occurs. But if the next flash occurs the same thing happens all over again.

I have no idea what's going on. Searched and searched and can't find anything. It's making Firefox almost impossible to use. Please help me?!

I'm using Firefox version 115.18.0esr It is up to date.

Archived 1 66

Firefox navigator

Is there somebody to answer my questions please? For a first site, it is impossible to have the PDF document when clicking the button. For a second, when I click to the "… (read more)

Is there somebody to answer my questions please? For a first site, it is impossible to have the PDF document when clicking the button. For a second, when I click to the "buy tickets" button, it doesn't work. What's wrong with the Firefox navigator????????????? Thank you.

Archived 1 13

Firefox opens and a porno picture fills my screen! Please remove this from FIrefox on my machine.

When opening Firefox a pornographic site immediately opens. This needs to be immediately removed. We've never gone to this, don't know where it came from, and have looked… (read more)

When opening Firefox a pornographic site immediately opens. This needs to be immediately removed. We've never gone to this, don't know where it came from, and have looked through most settings to try and find where it came from. It's automatic and it's inappropriate.

Archived 1 40

Firefox and FancyZones in Windows 11

Chrome seamlessly harmonizes with the PowerToys FancyZones feature in Windows 11. In Chrome, I can drag a tab out of a browser window, and instantly snap it into a FancyZ… (read more)

Chrome seamlessly harmonizes with the PowerToys FancyZones feature in Windows 11. In Chrome, I can drag a tab out of a browser window, and instantly snap it into a FancyZone. I can also quickly arrange multiple separate Chrome windows into FancyZones without issue.

Firefox's interaction with FancyZones is not good. When I drag a tab out of a window, it doesn't allow me to snap it into a FancyZone. I first need to release left click, allowing the tab's new window to appear, then I can snap that window into a FancyZone.

The biggest occurs when I have multiple Firefox windows open and snap one of them into a FancyZone. Often, one of the open Firefox windows will spontaneously shrink itself in size. When I try to manually resize the window back to normal, it shrinks further and further, until it is an invisible sliver. The only solution when this occurs is to fully restart Firefox.

It seems strange that Firefox has such poor compatibility with FancyZones, which is growing in popularity along with other productivity tools in PowerToys. Wondering if anyone else has experienced these issues, if there is any workaround, or if there is a fix being worked on.

Archived 6 70

Both Firefox and Thunderbird stuck in Downloading updates -- 0 bytes on 2 Windows computers

For about the last 2 months, when I either get a notification that an update is available or I manually check for updates, both Firefox and Thunderbird are stuck in "Down… (read more)

For about the last 2 months, when I either get a notification that an update is available or I manually check for updates, both Firefox and Thunderbird are stuck in "Downloading updates -- 0 bytes" on 2 Windows 11 computers. Eventually, like a half an hour to an hour later, the update downloads and I can install the update. This has been going on for 2 months now. As a 20 plus year user of Mozilla and also a long-time financial contributor, this problem going on for 2 months is getting old. And yes, I have checked my antivirus and firewall. Is Mozilla aware of the problem and is there a solution?

Archived 3 165

Unable to sign in to Google Accounts on Firefox (136.0.2 & up)

I am unable to login to my Google Accounts on Firefox on Desktop from version 136.0.2 and up. Everytime I open the sign-in page for Google, the page automatically closes … (read more)

I am unable to login to my Google Accounts on Firefox on Desktop from version 136.0.2 and up. Everytime I open the sign-in page for Google, the page automatically closes before I can type in my information. I followed the advice from this Support page with no success: "Unable to log into Google accounts from Firefox", https://support.mozilla.org/en-US/questions/1468020#:~:text=We%20have%20resolved%20an%20issue%20with%20Google%20auth,settings%20that%20does%20not%20require%20a%20Firefox%20upgrade.

I am able to log into my Google accounts in other browsers so I think the issue is localized to Firefox. I did notice that the web URL for the Google Accounts webpage changes each time I attempt to log in. I included two URLs for reference.

https://accounts.google.com/v3/signin/identifier?continue=https%3A%2F%2Fmail.google.com%2Fmail%2F&ifkv=AXH0vVtznjXyZO8whm9PzXvyM6w1gDtjuZNgrk4ug2OuSmPaNR5eZ0y02cIYB21iqvsseKmhA1Y7jQ&rip=1&sacu=1&service=mail&flowName=GlifWebSignIn&flowEntry=ServiceLogin&dsh=S1461876635%3A1743702550746786

https://accounts.google.com/v3/signin/identifier?continue=https%3A%2F%2Fmail.google.com%2Fmail%2F&ifkv=AXH0vVv_0AvoDLO73bxECh6E2at_qauoNzIEJ99BkynHYb-yyvW8WQGTDHcZurqVn3UPnpI_50Gw&rip=1&sacu=1&service=mail&flowName=GlifWebSignIn&flowEntry=ServiceLogin&dsh=S1929478867%3A1743702567107464

Thank you for the assistance

Archived 1 162

Не загружается игра "Рыцари и принцессы" ошибка загрузки служб игры

С ноября 2024 г наблюдается проблема : не загружается игра рыцари и принцессы. Несколько месяцев мне говорили что разбираются а сегодня написали что проблем нет из службы… (read more)

С ноября 2024 г наблюдается проблема : не загружается игра рыцари и принцессы. Несколько месяцев мне говорили что разбираются а сегодня написали что проблем нет из службы поддержки игры и отправили решать проблему с браузером в службу поддержки браузера mozilla ссылаясь на то что он не корректно работает и у меня старая ос. Страница загрузки https://vk.com/app4019000_26034467 .Мои попытки объяснить что проблема исключительно с их продуктом и у меня все программы игры и приложения работают ни к чему не приводят. Помогите решить проблему я уже не знаю что делать.

Archived 1 178

Must manually select container to view previously bookmarked website in Zen with Linux

Hello all! Recently I have run into a problem when using the zen browser on my Fedora laptop that I have been unable to resolve despite my best efforts ... specifically, … (read more)

Hello all! Recently I have run into a problem when using the zen browser on my Fedora laptop that I have been unable to resolve despite my best efforts ... specifically, when I double-click on a web-site I have bookmarked and stored under "Bookmarks Menu" it does not come up unless I manually select a container to open it in. I am using Firefox sync so as to keep zen and firefox in sync in both my laptop and desktop and firefox on my Driod. I have reinstalled zen from scratch, I have signed out fo sync and tested, I have disabled my "Facebook Container" extention, and I have attempted to set a default container for the workspace I am in, but nothing seems to change the problem I am seeing.

Do you have any suggestions as to how I can simply click on on bookmarks and see the website without any further clicks [like I used to do up until recently]? Is there any additional info I can give you? Thanks for your time!!! - John C

Archived 1 77

truncation issue in firefox browser

In Firefox browser , truncation of string is not working, when typing into the input box at first time truncation is not working, but when focusing out and typing once ag… (read more)

In Firefox browser , truncation of string is not working, when typing into the input box at first time truncation is not working, but when focusing out and typing once again it start working , seems its rendering problem which is not working at first time.

I am using following code

text-overflow: clip (default):

<input class="b">



Above code will give the different result in firefox and the the chrome browser.

in chrome it will work at first time , means once user will start the typing into the input box , it will start showing the ellipses once text overflow will happen. but in Firefox it will not work like this, at first time when user will start the typing it will not show ellipses although text exceeds the boundary of input box , but when user focus out from the input box and start once again start typing into the input box ellipses will be shown. this behavior is creating confusion.

Kindly provide the solution for the same I am using 128.5.2 esr firfox version

Archived 1 139

Failed DNS queries when port specified

Hi, I'm having an issue with Firefox (on CachyOS, but i'm pretty sure that is not relevant) when I try to hit domain with PORT number. To be clear, I have a "service" I a… (read more)

Hi,

I'm having an issue with Firefox (on CachyOS, but i'm pretty sure that is not relevant) when I try to hit domain with PORT number.

To be clear, I have a "service" I am locally hosting on a more widely available "domain.com" (those are examples of course...) I am using this typology to still be able to generate Let's Encrypt certs for domains (that I own) not accessible outside my network for those sub-domains, and am using therefore Pi-hole to serve the few IPs of my few "service123.domain.com"

When I use a Chromium based browser (or FF ESR v128) the only DNS query is for "https://service.domain.com:8000" is "service.domain.com" (as seen on pihole queries and in FF-ESR/Chromium DNS cache), whereas FF 135 there is first a "service.domain.com" (righfully answered by my local DNS), and then a second query "_8000._https.service.domain.com" is sent, but my pihole doesn't seem to recognize (and shouldn't have to interpret anything concerning ports), so it sends it to upstream DNS (which are unable to answer)

I have disabled DoH, and every extensions. So I am really lost on what as changed in FF that would explain this, or if it's a pihole config problem (weirdly only affecting FF 135+ ...)

Feel free to ask anything, I may have omitted important info. Thanks in advance

Solved Archived 2 170

Yahoo, I try to acess mail or yahoo and get this "https://guce.yahoo.com/consent?brandType"

I tried to log on this morning to my mail and get this link" https://guce.yahoo.com/consent?brandType" with a pop up page "oops something went wrong" all searches I have … (read more)

I tried to log on this morning to my mail and get this link" https://guce.yahoo.com/consent?brandType" with a pop up page "oops something went wrong"

all searches I have done to try and resolve seem to be 2019 or older with the 2024 being locked.

I type in yahoo.com, do a search yahoo, they all come up the same message. anything yahoo related I cannot load. and get this same message.

I run malware byte and Ccleaner neither solved this issue

I use Microsoft edge and have no issues.

thank you

Solved Archived 1 1744

sha hash doesn't match

Due to a technical issue, I've deleted Firefox and re-downloaded it. However, the SHA hash doesn't match. shasum -a 256 [path]/Firefox 134.0.2.dmg shows a hash of: c87ead… (read more)

Due to a technical issue, I've deleted Firefox and re-downloaded it. However, the SHA hash doesn't match. shasum -a 256 [path]/Firefox 134.0.2.dmg shows a hash of:

c87eade89ddf5d1996766840809b5d415d91ecb696326b4f1f92210200978d21

but that hash doesn't show anywhere on https://releases.mozilla.org/pub/firefox/releases/134.0.2/SHA256SUMS

mac/en-US/Firefox 134.0.2.dmg shows a SHA sum of:

7832a8d1e1a13322dec1b52d32e1e64d2b6254de8348575f2d22af4975d56a85

which is completely different.

I re-downloaded it, this time from https://www.mozilla.org/en-US/firefox/all/desktop-release/osx/en-US/, and this time the SHA sum is:

47e1c3b84e79d331842ccf994be56cd423126eaca6acfd1664d668cf48f98de0

which is yet different, and is also not found on https://releases.mozilla.org/pub/firefox/releases/134.0.2/SHA256SUMS

What's going on? Why can't I get a matching SHA sum?

Archived 1 200

Firefox is changing white backgrounds to blue

Hello all, Ever since an update to Firefox from a few weeks ago, I have been having issues with white backgrounds displaying incorrectly in Firefox. I have attached two … (read more)

Hello all,

Ever since an update to Firefox from a few weeks ago, I have been having issues with white backgrounds displaying incorrectly in Firefox. I have attached two identical images from the NYT homepage: the first is a screenshot from Chrome and the second is the same exact image but taken from Firefox.

I have also attached another screenshot taken in Firefox from REI.com. You'll see that it's not necessarily just a white background that is causing the weird blue color. It also happens in products images being displayed incorrectly.

I figured this might be a Firefox website appearance setting, but I have played around with it and selected many different permutations and I haven't been able to solve this issue. I have also tried refreshing Firefox, using Firefox in Safemode, disabling all of my plugins/themes, etc. and nothing was fixed.

I am pretty sure this isn't a system wide issue or a monitor issue because these websites are being displayed 100% correct in Chrome and Edge. This is only an issue in Firefox.

Can someone advise?


Thanks,

DC

Solved Archived 7 251

Partially displaying iframe in Firefox Browser

Hello, I am now seeing a problem displaying an Iframe with Firefox Browser 137.0.1 (64-bit). It appears but in a reduced form (about ten lines of a spreadsheet) without o… (read more)

Hello, I am now seeing a problem displaying an Iframe with Firefox Browser 137.0.1 (64-bit). It appears but in a reduced form (about ten lines of a spreadsheet) without occupying the entire size of the Iframe. This problem did not exist previously in previous versions of Firefox. Please let me know if there is a solution. Other browsers display this Iframe correctly.

Archived 3 260

Firefox does not display IRS tax fillable forms correctly

I use the IRS form filler to pay my taxes...have for years with Firefox browser. This year (for 2024 return) when I sign into the site the 1040 form does not display cor… (read more)

I use the IRS form filler to pay my taxes...have for years with Firefox browser. This year (for 2024 return) when I sign into the site the 1040 form does not display correctly. the boxes are to the right and below the actual placement. I emailed IRS who said it is a setting in Firefox. I tried the site using Microsoft EDGE and it displays correctly. I have searched for possible solutions and tried them all like using/on and off excelerator, letting Firefox chose size and colors of sites, turned off Noton etc. I posted another question here but no replies or looks so maybe I did something wrong so I will try to post again. I have W10 fully updated and Firefox too up to date. I understand I could use Edge but never had to and prefer to use Firefox as I have before. any suggestions would be appreciated or where I can report a possible issue with Firefox. I have attached a sample. thank You

Solved Archived 21 631

Youtube interface horribly laggy/not accepting input.

I have had this issue for a couple weeks now with youtube. When running in a private tab it will frequently not accept input for something like 10 seconds at a time. Play… (read more)

I have had this issue for a couple weeks now with youtube. When running in a private tab it will frequently not accept input for something like 10 seconds at a time. Playback works totally fine, no real stuttering or lag in the video, but pressing pause will generally take significant time to actually pause. This is true of all other inputs including keyboard commands, clicking on links, right click, etc. It seems to have a rolling window where inputs are accepted because if I wait for clicking play to work I can also quickly change the volume or right click a link. It'll even accept the input if I'm in a different window (like if I hit play then click over to my second monitor). This doesn't seem to happen in a normal window, only private. All other firefox tabs work totally fine with none of this lag, nor do I see any other issues on my computer. I haven't noticed any spikes in hardware usage nor am I using anywhere near all of my PC's resources.

I'm only running 2 extensions I think would interfere here (ublock origin and enhancer for youtube) and I've tried running with them disabled to no effect. All my extensions are up to date, as are my browser and OS, this has persisted through restarts (though it seems to take some time to come into effect after a restart). I've tried disabling hardware acceleration and clearing the cache.

So yeah, no idea what's wrong. It's not like unusable, just really annoying. Thanks to anyone that helps.

Archived 1 73

Firefox turns off my display in rare moments when the width of the window passes 1515 pixels.

I know, sounds stupid, but it is what it is. It happens rarely, only with Firefox on the secondary display from my laptop, via HDMI. It starts with some random few thin h… (read more)

I know, sounds stupid, but it is what it is. It happens rarely, only with Firefox on the secondary display from my laptop, via HDMI. It starts with some random few thin horizontal bars across the window itself, and soon, it turns off my display. It seems the bigger the window is, the more severe the issues. So full screen usually, it shuts it off and keeps it off. Not black screen, no signal style. I manage to get it out by Winkey+arrow. If i then put it back same issue. If i lower the width of it, it manages to stay coherent longer, but still resets the display with a quick black screen on page reload. The lower bounds on a 1920x1080 display resolution was 1515 pixels. At 1515 pixels, it works fine, once this is triggered, it's very repeatable on 60-70% of webpages. If i drag another window on top of Firefox, the monitor comes back up.

Before anyone asks: I have tried turning off hardware acceleration. I have tried putting firefox.exe to run on the integrated video card and on the dedicated 1060 Max Q videocard. I have cleared cache and etc.

This persists on a Windows session, across multiple Firefox restarts. A computer restart technically fixes it but i have no clue what triggers it. Laptop monitor works fine.

Archived 4 144