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Why did I receive a data breach email?

The breach source was Canadian Tire, but I've never bought anything from them online. Why would my credit card, email , credit card and phone number be compromised? … (read more)

The breach source was Canadian Tire, but I've never bought anything from them online. Why would my credit card, email , credit card and phone number be compromised?

Asked by Donna Evans 2 weeks ago

Attempt to not use Google anymore

Hello, If I had to sign into my gmail account in order to download Firefox browser, does that mean that my new tablet (that did not have my gmail identity on it before) i… (read more)

Hello, If I had to sign into my gmail account in order to download Firefox browser, does that mean that my new tablet (that did not have my gmail identity on it before) is now fully enmeshed with the Google identity, even though I will not use it on this new tablet?

Asked by Marialausmaa 1 month ago

  • Archived

Permission to buy online using Rakuten

I just set up a Rakuten account which alllows me to buy things on line. Mozilla-Firefox won't let me buy through this website (i.e., the Rakuten website). How do I get Fi… (read more)

I just set up a Rakuten account which alllows me to buy things on line. Mozilla-Firefox won't let me buy through this website (i.e., the Rakuten website). How do I get Firefox to allow me to do what I want. I have no idea which version of Firefox I'm using. I'm assuming that its fairly recent.

Asked by velvul2 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox updates

Hello I am presently running OS10.9.5 on a MacMini from 2013 because there are some expensive programs on there that I will lose when I update the OS. I now know I need t… (read more)

Hello I am presently running OS10.9.5 on a MacMini from 2013 because there are some expensive programs on there that I will lose when I update the OS. I now know I need to do that regardless. My question is: What OS version should I upgrade to for a secure version of Firefox and, MOST IMPORTANTLY... will my Comcast email account and bookmarks be carried into the upgraded Firefox browser? Thanks. a concerned Gary Bellucci

Asked by Gary B 1 year ago

Last reply by James 1 year ago

  • Solved

Mozilla cancellation?

I received an email threatening to cancel Firefox because of inadequate usage. Is this for real or a scam? I do use Firefox but, perhaps not enough for Mozilla's rules? I… (read more)

I received an email threatening to cancel Firefox because of inadequate usage. Is this for real or a scam? I do use Firefox but, perhaps not enough for Mozilla's rules? I would regret losing this privilege. Thanks.

Asked by cantare 3 months ago

Answered by James 3 months ago

  • Archived

malicious website

An infected website warning by AVG comes up every time I open Mozilla. It doesn't occur with other browsers. How can I get rid of it. It seems like it's the same URL. … (read more)

An infected website warning by AVG comes up every time I open Mozilla. It doesn't occur with other browsers. How can I get rid of it. It seems like it's the same URL.

Asked by rhalper 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Locked

Something very phishy with Mozilla!

Someone has created Mozilla accounts using several of my company's openly available email accounts. I can't figure why. Anyone have an idea why? I know this because all t… (read more)

Someone has created Mozilla accounts using several of my company's openly available email accounts. I can't figure why. Anyone have an idea why? I know this because all three accounts received the following email message from Mozilla: "Welcome to Mozilla! A few days ago you created a Mozilla account, but never confirmed it. Please confirm your account in the next 15 days or it will be automatically deleted. Don’t miss out on the browser that puts you and your privacy first."

Moderator note: This question has been edited to remove extra newlines.

Asked by cfam1 3 weeks ago

Last reply by Denys 3 weeks ago