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Attempt to not use Google anymore

Hello, If I had to sign into my gmail account in order to download Firefox browser, does that mean that my new tablet (that did not have my gmail identity on it before) i… (read more)

Hello, If I had to sign into my gmail account in order to download Firefox browser, does that mean that my new tablet (that did not have my gmail identity on it before) is now fully enmeshed with the Google identity, even though I will not use it on this new tablet?

Asked by Marialausmaa 5 days ago

hacked

My phone has been hacked by someone from the Middle East I have a bogus email is hacked my it has my passwords from Firefox I don't know what else to do but I need help i… (read more)

My phone has been hacked by someone from the Middle East I have a bogus email is hacked my it has my passwords from Firefox I don't know what else to do but I need help in recovering this and getting this person out of my life

Asked by tanyafranklin104 1 month ago

  • Archived

I have found a malware in your last mozilla update software

Good morning, Today I have formatted my computer. So, next step is install all the software I use. I use your app and when I reinstalled, I received your advice to upda… (read more)

Good morning,

Today I have formatted my computer. So, next step is install all the software I use. I use your app and when I reinstalled, I received your advice to update mozilla. I have download the file and I usually check with virus total the link and the file. Your link is ok but the file have a malware.

I'm sorry but how I can trust in your downloads and advices?

Thanks

Asked by mpineda 1 year ago

Last reply by James 1 year ago

  • Archived

ad blockers how to turn off so I can watch youtube

Hi! This just started today. Not a problem before but...there is some ad blocker that won't let me watch you tub videos on my computer. I've tried fumbling around in se… (read more)

Hi! This just started today. Not a problem before but...there is some ad blocker that won't let me watch you tub videos on my computer. I've tried fumbling around in settings, privacy, ad blockers etc but not finding the magic button. Any suggesions I'm on a windows 11 pc, using firefox and Gmail suite apps

Asked by Carol Duffy 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Solved

Mozilla cancellation?

I received an email threatening to cancel Firefox because of inadequate usage. Is this for real or a scam? I do use Firefox but, perhaps not enough for Mozilla's rules? I… (read more)

I received an email threatening to cancel Firefox because of inadequate usage. Is this for real or a scam? I do use Firefox but, perhaps not enough for Mozilla's rules? I would regret losing this privilege. Thanks.

Asked by cantare 2 months ago

Answered by James 2 months ago

  • Solved

security

I signed into one of my financial accounts and it said the sign in was with firefox windows 10. I have windows 11 on my computer. Is this a security issue? Fire fox sa… (read more)

I signed into one of my financial accounts and it said the sign in was with firefox windows 10. I have windows 11 on my computer. Is this a security issue? Fire fox says i am on the latest version

Asked by patrank8240 2 months ago

Answered by James 2 months ago

  • Archived

windows defender detecta un troyano en una carpeta de firefox

buenas noches, estaba haciendo un analisis y el antivirus me ha detectado un "troyano" en una carpeta de firefox (adjunto captura) y no se que hacer, por si alguien sabe … (read more)

buenas noches, estaba haciendo un analisis y el antivirus me ha detectado un "troyano" en una carpeta de firefox (adjunto captura) y no se que hacer, por si alguien sabe si es un falso positivo o es que de verdad es un troyano

Asked by Víctor Manuel 1 year ago

Last reply by markwarner22 1 year ago

please stop with the "AI" integration

I have been a Firefox user for many years, due to concerns about privacy with using chrome or chrome-based browsers, and because I liked the ethos I understood Firefox to… (read more)

I have been a Firefox user for many years, due to concerns about privacy with using chrome or chrome-based browsers, and because I liked the ethos I understood Firefox to have, of prioritising what is best for users instead of what's best for corporations.

But with every new Firefox update these days, there are new "AI" tools and integrations. Generative "AI" is created based on access to ordinary people's data in ways that are coercive at best or illegal at worst. This is inherently a privacy concern, of course. But beyond that, the current "AI" bubble in tech is bad for internet users and for humans on planet earth as a whole, in many ways that have been elucidated in detail by people who are much more knowledgeable than me. Whatever small benefits "AI" can provide within a user's experience of Firefox are not worth this whole heap of trade-offs.

Watching Firefox go down this route is starting to make me think that maybe it's no better than the megacorps that mediate most people's experience of the internet, and if that's the case, then why would anyone bother to put up with the hiccups that Firefox users semi-regularly experience, where a webpage does not work as intended because the developers didn't bother to make sure it was Firefox compatible.

And as a side-bar, until I found guides online for how to fully shut down certain "AI" features of Firefox, my laptop was behaving with SO much lag whenever Firefox was open that it was becoming nearly unuseable. The modern unmodified Firefox is incompatible with cheaper or older computers, with the amount of computing resources required.

This whole thing just smacks of Firefox jumping on the popularity train for "AI" because it's what all the other companies are doing and Firefox leadership is afraid of being left behind, instead of making decisions based on what is best for the actual community of ordinary users.

I don't expect my post here to actually change anything, but I do feel it is my responsibility to say something, so that my silence cannot be taken as tacit approval for Firefox's current direction.

Thanks,

Soph

Asked by truly.sophia.sol 1 month ago

Last reply by Paul 1 month ago

  • Archived

Update my Browser with seucre security

My browser later stop working telling me that they encounter an error it stop browsing but after restarting of the PC it started working. Please set and update my mozilla… (read more)

My browser later stop working telling me that they encounter an error it stop browsing but after restarting of the PC it started working. Please set and update my mozilla against such. It was talking about secure security. Please set it up for me.

Asked by Stephen Obi 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Permission to buy online using Rakuten

I just set up a Rakuten account which alllows me to buy things on line. Mozilla-Firefox won't let me buy through this website (i.e., the Rakuten website). How do I get Fi… (read more)

I just set up a Rakuten account which alllows me to buy things on line. Mozilla-Firefox won't let me buy through this website (i.e., the Rakuten website). How do I get Firefox to allow me to do what I want. I have no idea which version of Firefox I'm using. I'm assuming that its fairly recent.

Asked by velvul2 1 year ago

Last reply by Paul 1 year ago