Showing questions tagged: Show all questions
  • Archived

Problem with images/thumbnails not showing

Every time i try to check Steam workshop via Firefox most of the images do not display. They do show if i click on them to maximize them Problem also appears on some othe… (read more)

Every time i try to check Steam workshop via Firefox most of the images do not display. They do show if i click on them to maximize them Problem also appears on some other sites

Asked by Tomol 1 year ago

Last reply by McCoy 1 year ago

  • Archived

Why am I told when using internet banking with tsb that popups are not enabled when the Firefox system tells me that they are enabled?

I use internet banking. I am prevented from reading messages, printing statements et al, the reason given being that popups are not enabled by my browser (Firefox). I hav… (read more)

I use internet banking. I am prevented from reading messages, printing statements et al, the reason given being that popups are not enabled by my browser (Firefox). I have checked the system, which says that popups are enabled for the website I use. Very frustrating!

Asked by toddfarm 1 year ago

Last reply by McCoy 1 year ago

  • Archived

How to retrieve bookmark dialogue box information after upgrade to FireFox 64.0.2 (64-bit)?

All user added information saved in the keyword and tag area of bookmark properties dialogue box is missing/deleted after the upgrade from, I assume 63.x.x to 64.x.x. I d… (read more)

All user added information saved in the keyword and tag area of bookmark properties dialogue box is missing/deleted after the upgrade from, I assume 63.x.x to 64.x.x. I do not know where to find it. Or if it even available.

Asked by Redge 1 year ago

Last reply by hellosct1 1 year ago

  • Archived

My printer is not working correctly with Firefox. I tried resetting the printer but it still does not work correctly.

When printing worksheets using Firefox, sometimes the first worksheet (kutasoftware) is OK. But, then I try to print more and numbers are smudged and can't be read. If … (read more)

When printing worksheets using Firefox, sometimes the first worksheet (kutasoftware) is OK. But, then I try to print more and numbers are smudged and can't be read. If I go to Explorer, there is no problem. I tried checking the printer set-up and also resetting the printer but neither worked. Do you know what I should try to do? Oh, my printer is a Canon MG5420.

Asked by wesfeb29 1 year ago

Last reply by GerardoPcp04 1 year ago

  • Archived

How do I get Firefux ver 64 to STOP asking me about updates. The choice "never update" is gone.

Every time an update is published, a real risk exists an add-on won't work any more. Multirow Bookmarks is an example. In Firefux rel 64, the "never update" CHOICE for… (read more)

Every time an update is published, a real risk exists an add-on won't work any more. Multirow Bookmarks is an example. In Firefux rel 64, the "never update" CHOICE for users is GONE. Mozilla just a little self-righteous there, maybe? I've used Firefox exclusively since release of Windows 3.1 and bragged on them often, but this is deplorable. How do I remove the constant pestering to update?

Asked by UsernameRestrictionsAreStupid 1 year ago

Last reply by user633449 1 year ago

  • Archived

PC freezes on one site only ok with IE

When uploading photo to Geograph and adding details get half way through job click a button that has to send info whole PC freezes.No task manager have power down to get … (read more)

When uploading photo to Geograph and adding details get half way through job click a button that has to send info whole PC freezes.No task manager have power down to get out.Works OK with IE.

Asked by buster99 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Please help to restore for bookmarks & history tab

After updating Mozilla firefox my bookmarks & history tab not working properly. All Bookmarks lost & history tab not working. How to restore all bookmarks from ba… (read more)

After updating Mozilla firefox my bookmarks & history tab not working properly. All Bookmarks lost & history tab not working. How to restore all bookmarks from backup files.

Asked by Jayant28 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

US govt site can't be accessed -- "No Client Certificate presented" error

I am trying to access US government sites that require certificates in order to be accessed. I recently downloaded Firefox onto my Mac (Mojave) and imported all of the ce… (read more)

I am trying to access US government sites that require certificates in order to be accessed. I recently downloaded Firefox onto my Mac (Mojave) and imported all of the certificates, which show up under the Authorities tab in the Certificate Manager. I also added an exception for a couple of sites to turn off the pop-up blocker. However, no pop-ups appear to allow me to choose a certificate, and instead I get this error:

No Client Certificate presented

  1. 555.3f0130d6.1548793672.9f0521

Why is this happening?

Asked by katiebee 1 year ago

Last reply by WestEnd 1 year ago

  • Archived

Doe's firefox access the websites in the Top Sites page everytime

so the Top Sites that you can add to your homepage, i notice everytime i start up firefox the icons change or get loaded. I want to know is firefox accessing these websit… (read more)

so the Top Sites that you can add to your homepage, i notice everytime i start up firefox the icons change or get loaded. I want to know is firefox accessing these websites in the background to get the sites icon. I have websites added to it and use both work and personal on my homepage, i was wondering is my work proxy going to pick up these websites (not work related) even though i haven't accessed it.

Asked by Bitzy 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

I keep getting the following message

Your connection is not secure The owner of www.google.com has configured their website improperly. To protect your information from being stolen, Firefox has not connecte… (read more)

Your connection is not secure

The owner of www.google.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.

This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox may only connect to it securely. As a result, it is not possible to add an exception for this certificate.

Learn more…

Report errors like this to help Mozilla identify and block malicious sites

www.google.com uses an invalid security certificate.

The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported.

Error code: SEC_ERROR_UNKNOWN_ISSUER


What does it mean? and I am currently using the up to date version of firefox

Asked by HND2 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefix after v63.0.3 won't allow citi-card virtual account numbers to function. WHY???

Running Firefox 64bit version. So far, any Firefox after v63.0.3 won't allow Citi-Bank citi card virtual account numbers to function. Virt. acct #s uses Flash. I have fla… (read more)

Running Firefox 64bit version. So far, any Firefox after v63.0.3 won't allow Citi-Bank citi card virtual account numbers to function. Virt. acct #s uses Flash. I have flash enabled, but the virtual account number screen starts to build then just stops with no error message. I can then uninstall the newer version of Firefox and reinstall v63.0.3 and everything works just fine. Have not tried using the 32bit version of Firefox, but am considering switching to see if it works. For safety reasons, I prefer to use virtual (one-time) credit card numbers.

Asked by ErnieT_53 1 year ago

Last reply by WestEnd 1 year ago

  • Archived

Win10 OS restored from recent config erased my FF book marks

I experienced a Windows 10 bootup issue and decided to restore my Windows 10 OS from a (10-days previous) OS configuration. This corrected my Win10 boot issue, but when I… (read more)

I experienced a Windows 10 bootup issue and decided to restore my Windows 10 OS from a (10-days previous) OS configuration. This corrected my Win10 boot issue, but when I ran FireFox it requested that I logon to my FireFox sync account to update my bookmarks. After logging in, nearly 4 years (hundreds) of well-organized bookmarks were gone and just a couple of bookmarks appeared.

I have a FireFox account with both my PC and Phone listed. When viewing the "FireFox Account" page, there doesn't seem to be anyway to view the state or status any files being maintained by the FF account. I am wondering if the the FF sync process somehow moved the few bookmarks on my phone onto my PC. (Note: I noticed my PC appears to be listed twice on the device list.)

I do have full backups of my PC available from a few months ago. So I either need to: 1) figure out if my "full" bookmarks set is recoverable from my FireFox account... or 2) I need instructions on how to bring back most of my FF bookmarks from a full PC backup from a few months ago.

Thanks for your assistance!

Asked by BobE59 1 year ago

Last reply by GerardoPcp04 1 year ago

  • Archived

How do I stop the annoying "Allow Location Access" pop-up??

Literally every site comes with this annoying pop-up on firefox "Will you allow [enter site here] to access your location?" The thing is I delete cookies/clear browser o… (read more)

Literally every site comes with this annoying pop-up on firefox

"Will you allow [enter site here] to access your location?"


The thing is I delete cookies/clear browser often. A lot of sites (paypal, bank of america, etc) have problems and the easiest way to fix it is literally to clear your cookies and try it again.

There is only ONE site that I want to allow location access (a news site that finds local news). I don't care for the feature on other sites. Nor do I want to be asked on literally half the sites I visit.

Is there a way to allow location access on only one website and not others? Like how you can save passwords for logins on sites, is there a way to save the location access on one site? Or is there a way to disable firefox from even asking me and by default have it set to "DENY ACCESS" and if I want to allow access is there a way to make a few clicks to allow access for the site I'm on.

Asked by iaintmad 1 year ago

Last reply by WestEnd 1 year ago

  • Archived

Can't log out of website

I tried to log out of a website but found myself still logged in. Tried to log out several times, even closed Firefox and restarted, but was still logged in. I complain… (read more)

I tried to log out of a website but found myself still logged in. Tried to log out several times, even closed Firefox and restarted, but was still logged in. I complained to the site's web support folks who pointed the finger at my browser. I tried the site with Safari and, sure enough, was logged out. If Firefox is the culprit what do I have to do to ensure I can log out of any site I visit? Thanks.

Asked by bidwin 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Magnet links not reading Japanese

Firefox recently reset on me and I lost all of my previous settings. After the reset, I noticed magnet links are no longer copying Japanese to qBittorrent. The torrent na… (read more)

Firefox recently reset on me and I lost all of my previous settings. After the reset, I noticed magnet links are no longer copying Japanese to qBittorrent. The torrent name in qBittorrent shows up as a bunch of ??? instead of Japanese characters. I've tested a few things:

- It's definitely Firefox, links work fine in Chrome, or if I download them. - Firefox displays Japanese just fine, I even tried installing a language pack - This was working prior to Firefox dying on me

Asked by nightgrave810 1 year ago

Last reply by WestEnd 1 year ago

  • Archived

Can't close single pop-up window virus?

I ran into an issue with a pop-up window that didn't want to close, and a simple google search provided the answer of abandon all open tabs and start from scratch... That… (read more)

I ran into an issue with a pop-up window that didn't want to close, and a simple google search provided the answer of abandon all open tabs and start from scratch... That's not particularly an idea I fancy!

I actually discovered a very simple solution, but I can't post it anywhere because all of the posts are archived!

The malicious pop-up was opening another window, to supposedly enter access credentials. This was keeping me from being able to close the window, and when I closed this alternate window, it would pop right back before I could do anything else. A light bulb forms!

I disabled my computers wireless connection, via the network and internet settings, and the pop-up was no longer able to restore the access credentials window. Close the malicious pop-up, and restore internet connection!

I would like to share this work-around with others that may have a similar issue, but can't find any open posts about it. Can a Mod help me out with this task?

Asked by SaltyFinn 1 year ago

Last reply by FredMcD 1 year ago