Showing questions tagged:

I am trying to restore Firefox from a backup and have forgotten my Firefox password.

Well, I am in a real mess. Three days ago I lost the ability to access my favourite website. I CAN access the website in the Brave browser. The website owner has told me … (read more)

Well, I am in a real mess. Three days ago I lost the ability to access my favourite website. I CAN access the website in the Brave browser. The website owner has told me that it is not a problem with my account with them so it must be a Firefox issue. Before this happened I had been trying to move and delete files on my laptop and have got very confused about EVERYTHING. In that I had deleted my Firefox recovery folder(s). I have managed to move them back into my Home folder before they expire. Now I am being asked to enter my "password" to initiate the restore. But the several Firefox passwords in my laptop are not being accepted. How can I get a new password? If that is not possible do I have to delete my Firefox account? What is my best way to recover from this mess? Any advice is greatly appreciated.

Solved 7 30

Codes being emailed to [email 1 removed] not arriving

Hi I have tried multiple times today to change my password to a more secure one. I do not receive the emails with the code to continue - have checked junk, spam etc. I ha… (read more)

Hi

I have tried multiple times today to change my password to a more secure one.

I do not receive the emails with the code to continue - have checked junk, spam etc.

I have another email address you can use: [email 2 removed] or [email 3 removed] Please help

Locked Archived 1 140

My Mozilla account was [email address] . Today I noticed, that joanna with j had become ioanna with i

Once the account WAS ioanna with I . We changed it to joanna with J. I cannot access joanna with J and - entering [email address], it appears the recovery account [emai… (read more)

Once the account WAS ioanna with I . We changed it to joanna with J. I cannot access joanna with J and - entering [email address], it appears the recovery account [email address] How can I get again access to [email address] ? Thanking you with all my heart Gunter Barczyk ([email address])

Solved Archived 1 210

Re: Invalid account recovery key

Dear Mozilla Firefox. I have tried so many times to reset my Mozilla Firefox account password to no avail, using my Account Recovery Key, which I stored in LibreOffice Dr… (read more)

Dear Mozilla Firefox.

I have tried so many times to reset my Mozilla Firefox account password to no avail, using my Account Recovery Key, which I stored in LibreOffice Draw on my computer. The so many times that I tried, the error that comes up is: "Invalid account recovery Key", no matter how many codes are sent for me to rest my password. Please, rectify the problem as to why a correctly stored 32 characters Account Recovery Key is not working for me to reset my password. Regards

  • DR CLEMENT AKATENG MD*

Uploaded images to add are not accepted.

Locked Archived 1 220