Showing questions tagged:

How do i get my new recovery key?

I changed my password, i got an email that a new recovery key was created. i was offered to download it during the process, but some addon closed that window. how can i g… (read more)

I changed my password, i got an email that a new recovery key was created. i was offered to download it during the process, but some addon closed that window. how can i get my new recovery key? thank you.

Open 9

Error when using my recovery key now it won't give me the opyion too enter it

I was resetting my password entered my email code recovery key it didn't ask for my authenticator got an error invalid token then after retrying it asked for email and au… (read more)

I was resetting my password entered my email code recovery key it didn't ask for my authenticator got an error invalid token then after retrying it asked for email and authenticator but not the recovery key the account now says I have no key

Locked Archived 1 359

I can not remember my Sync password

I can not remember my Sync password and it will not let me change it. Every avenue is blocked by a pop up window asking me for the password that I forgot!! This is insan… (read more)

I can not remember my Sync password and it will not let me change it. Every avenue is blocked by a pop up window asking me for the password that I forgot!! This is insane!

Archived 1 54

my password for [edited from public] @ordwaydesign.com was changed

Without the correct password, I cannot sign in. However, I want to use Firefox on Windows 11. When I searched with a 6-digit number, I was not specific enough and my got … (read more)

Without the correct password, I cannot sign in. However, I want to use Firefox on Windows 11. When I searched with a 6-digit number, I was not specific enough and my got the wrong? Firefox account. Walk me through this please.

Open 1 200

Can't access firefox on new desktop computer

I got a new desktop computer and can't access firefox. My existing account is still under my old email ([edited] @q.com) and has been decommisioned. My new email is [edit… (read more)

I got a new desktop computer and can't access firefox. My existing account is still under my old email ([edited] @q.com) and has been decommisioned. My new email is [edited] @myctl.net. I cannot sign in because I forgot my password for q.com which no longer exists, so I can't receive an email to change password. I am at a loss how to fix this... Can you help me please. I had sent you my new email back a few months ago so I thought it had been changed to myctl.net but it is not. help please, I am so frustrated. thx for your help

Open 1 108

Cat login

I can’t login my account because it says the password is incorrect but I have not changed and I did not pot a phone number or email

Archived 1 220