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Suppression du mail

Bonjour Apres une mise à niveau de mozilla fire fox, je ne retrouve plus rien et ne peux aller sur mes mails comme d'habitude. Cela fait plusieurs fois que ça m'arrive ma… (read more)

Bonjour Apres une mise à niveau de mozilla fire fox, je ne retrouve plus rien et ne peux aller sur mes mails comme d'habitude. Cela fait plusieurs fois que ça m'arrive mais en bidouillant un max j'avais réussi à retomber sur mes pieds. Or je suis en train de bidouiller depuis 35 mn et n'arrive à rien, on ne me reprendra pas à mettre à jour firefox si un jour j'arrive à le retrouver. D'ailleurs pourquoi cette "mise à jour" supprime systématiquement les programmes en place ....? Ne serait il pas possible de mettre à jour sans déprogrammer tout ce qui à été enregistré, et si oui c'est que vous n’êtes pas si doué ou c'est délibéré et c'est encore pire. Je vais creuser encore et tout fermer éventuellement pour aller voir ailleurs si c'est plus simple... Desolé Cordialement Claveau

Asked by toussaint colonna 5 months ago

Last reply by markwarner22 5 months ago

Lost all tabs and tab history after the computer performed automatic update

Help, My computer performed an automatic update, rebooting itself and all the history on Firefox has been lost all my open tabs have disappear. I followed other instructi… (read more)

Help, My computer performed an automatic update, rebooting itself and all the history on Firefox has been lost all my open tabs have disappear. I followed other instructions to open the Profile Folder, but the only 2 files there are the ones created after the reboot. There are no previous files. Thanks, Juan

My Password list is empty

Hello! I formatted my pc and installed Firefox, once i logged in there was password and started to sync also, now i can see its shows empty ? i tried to enable MFA … (read more)

Hello!

I formatted my pc and installed Firefox, once i logged in there was password and started to sync also, now i can see its shows empty ? i tried to enable MFA , now its empty showing

Thanks You, Yasir

Asked by Yasir Basha 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Lost all bookmarks in latest update of Firefox - how to retrieve

I updated my Firefox browser to the latest version (133.0.3) and lost all of my bookmarks (there were so many). This has never happened to me with previous Firefox update… (read more)

I updated my Firefox browser to the latest version (133.0.3) and lost all of my bookmarks (there were so many). This has never happened to me with previous Firefox updates. How do I get these bookmarks back? I am devastated right now and really want my bookmarks back. Please help.

UPDATE: I read several previous questions and support about recovering lost bookmarks prior to posting my question. None of them applied or worked in my situation. This latest update version 133.0.3 overwrote everything in my local Mozilla folder and my old profile did not seem to exist anywhere, but after much searching I did eventually finally find the last bookmark file (after selecting to view hidden files, searched for places.sqlite in my C drive) on my computer from before the update. Next step is to import them.

Asked by daydreamingmama 5 months ago

Last reply by cor-el 5 months ago

Bookmarks missing from Sync, evewn if they were synced on old pc

Moved to different pc, logged into my account, all bookmarks gone. What is going on? The sync even synced with empty bookmarks, and I guess everything I bookmarked is gon… (read more)

Moved to different pc, logged into my account, all bookmarks gone. What is going on? The sync even synced with empty bookmarks, and I guess everything I bookmarked is gone now.

Asked by Xenoq 5 months ago

Last reply by jonzn4SUSE 5 months ago

lost systemprofile during update

I recently came home from a trip and when I turned on the computer it started an update and when it finished I no longer had desktop, with the error "windows\system32\co… (read more)

I recently came home from a trip and when I turned on the computer it started an update and when it finished I no longer had desktop, with the error "windows\system32\config\systemprofile\desktop is inaccessible" followed by "Unknown hard error" . Is there a way I can get my settings from the firefox records anywhere? to get my passwords?

Asked by johnnicinco 5 months ago

Last reply by markwarner22 5 months ago

firefox 133.03 installed without permission and deleted profile, backup, address and paswords. even went as far as deleting backup on different folds

firefox update 133.03 has wiped my harddrive of all profiles for the browser including backups even backup that were in different folders. How can I roll back now. I even… (read more)

firefox update 133.03 has wiped my harddrive of all profiles for the browser including backups even backup that were in different folders. How can I roll back now. I even tried to use a restore point from the day before and it did not help.

Asked by jimfromjax1 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

LOST FOLDERS

I did your update today - and LOST ALL MY SAVED FOLDERS!! HELP! I have used Firefox for years - and now lost alot of important information. Need help ASAP to retriev… (read more)

I did your update today - and LOST ALL MY SAVED FOLDERS!! HELP! I have used Firefox for years - and now lost alot of important information.

Need help ASAP to retrieve

Thanks

Ed Duffy [edited phone# and email from public community support forum]

Asked by ejduffy38 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Session Lost due to Firefox Crash

Hi, my session with a lot of open tabs has been lost due to a crash. In the profile folder, the recovery and previous files in the sessionstore-backups have been deleted.… (read more)

Hi, my session with a lot of open tabs has been lost due to a crash. In the profile folder, the recovery and previous files in the sessionstore-backups have been deleted. I tried to recover them using shadow explorer, but these files are corrupted, so I've had no success reading them. Is there a way to fix the corrupted files? Alternatively, because I've had sync enabled for open tabs, is there a log for past open tab synchronizations? If this was stored on the cloud, it may be possible to retrieve that table and restore the list of open tabs that way?

Asked by Darkmight11 5 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

bookmarks

please, tell me, how I can restore my bookmarks in Mozilla after reinstallation of Windows on my notebook, if I don't had account in Mozilla? I had account only in google… (read more)

please, tell me, how I can restore my bookmarks in Mozilla after reinstallation of Windows on my notebook, if I don't had account in Mozilla? I had account only in google, and there is no possibility now to import reserve copies.

Asked by Павел Юрьевич 5 months ago

Last reply by markwarner22 5 months ago

MISSING BOOKMARKS ICON

When my Firefox crashed today, I chose to restore it rather than troubleshoot. When it was done, my bookmarks icon had disappeared. Yet when I go to the individual websit… (read more)

When my Firefox crashed today, I chose to restore it rather than troubleshoot. When it was done, my bookmarks icon had disappeared. Yet when I go to the individual websites, I can see that each one is still bookmarked. How can I restore the icon that used to be in the toolbar at top? Thank you for any help you can give. I have been using Firefox for many years now and this is the first time I encountered this problem.

Asked by QueenBoo 4 months ago

Last reply by N.Aumond 3 months ago

Hi - thank you for this. I updated firefox because of maulware and I lost all my bookmarks can you help me get them onto the new firefox

Hi I had to update my firefox because I couldn't search anything because maulware was put in the search bar. It kept saying I couldn't go to any site because it might be… (read more)

Hi

I had to update my firefox because I couldn't search anything because maulware was put in the search bar. It kept saying I couldn't go to any site because it might be corrupt. Everytime I opened it. So spectrum told me to one choice was to put firefox back in again and nothing was there fault but firefox wasn't keeping up with security. So here I am I have lost all my bookmarks of my business. Is there anyway I can have them reinstalled? Thank you so much for your help. Firefox has been my browser for a very long time years and years. Please help my business and me. This is disastrous for me.

Asked by lindamorselac 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago