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where are my passwords and bookmarks since you wanted me to do a profile

you asked me to change my profile, choose a color and I did. But when I wanted to Firefox, all my old password and bookmarks had disappeared. I want them back if I am goi… (read more)

you asked me to change my profile, choose a color and I did. But when I wanted to Firefox, all my old password and bookmarks had disappeared. I want them back if I am going to continue to use Firefox as my favorite browser.

Asked by bevanseditor 1 month ago

Last reply by cetaceus1 1 month ago

Firefox

I use the Firefox browser. While online, as I pressed a letter , Firefox closed, and its icon on the Taskbar disappeared. After finding a Mozilla support page, and upda… (read more)

I use the Firefox browser.

While online, as I pressed a letter , Firefox closed, and its icon on the Taskbar disappeared.

After finding a Mozilla support page, and updating the browser, I found that all of my Bookmarks had disappeared.

And even worse. I tapped the 3 bars in the upper right corner to go to > Settings > Privacy Security > Saved Passwords. All of my Passwords were eliminated too. This is disastorous.

Help, I'm 71 years old.

Asked by Bradley 1 month ago

Last reply by cetaceus1 1 month ago

MISSING / WIPED BOOKMARKS.

You cant just delete all my bookmarks. Im almost in tears to have lost so much. This is beyond a joke, beyond any kind of punishment or war-crime. How can you have the … (read more)

You cant just delete all my bookmarks. Im almost in tears to have lost so much. This is beyond a joke, beyond any kind of punishment or war-crime.

How can you have the ability to delite so many bookmarks that people treasure and live with on a whim through b.s. with no apology, no meaning or reason given.

You are atrocious. This action will have caused immeasurable pain and grief to me because you suddenly decide one day you can wipe out all bookmarks on an account for no reason at all.

Shame on you, you absolutley evil harridans.

Asked by Dan-Domino 1 month ago

Last reply by Paul 1 month ago

I lost the Firefox/Mozilla browser and ALL of the tabs. How do I get them back???

I'm not exactly clueless, but I'm not an engineer. For some reason, I had three open Firefox/Mozilla browsers open on the taskbar but connected to one icon. Today, I've … (read more)

I'm not exactly clueless, but I'm not an engineer. For some reason, I had three open Firefox/Mozilla browsers open on the taskbar but connected to one icon. Today, I've lost the browser with all of my frequently used sites, and tons of research, family, friends, World War II, finances, etc. The other two browsers had one tab, and maybe ten-fifteen tabs, respectively.

How do I restore the main browser?

Thank you for any assistance.

Asked by Dagmar 1 month ago

Last reply by jonzn4SUSE 1 month ago

lost all my bookmark

Hello I have got a mac book Yesterday i could not open my usual firebox on my pc and i had to dowload a news one but i cannot have my former bookmark could you help my… (read more)

Hello

I have got a mac book Yesterday i could not open my usual firebox on my pc and i had to dowload a news one but i cannot have my former bookmark could you help my

Asked by fmanesse 1 month ago

Last reply by Paul 4 weeks ago

Complete session removed

I opened a profile that I had just used recently to a blank tab bar. I closed it and the sessionstore-backup folder did not have a recent backup, The most recent about a… (read more)

I opened a profile that I had just used recently to a blank tab bar. I closed it and the sessionstore-backup folder did not have a recent backup, The most recent about a week old.

Just for testing, I tried to restore with one of the upgrade.jsonlz4 file, about 2 weeks old, but it also had no session. I then restored one that was 2 months old. That one had a session

Now, Firefox no longer generates the upgrade.jsonlz4 files

Asked by noel_envode 1 month ago

Last reply by jonzn4SUSE 1 month ago

I have lost all my Firefox bookmarks.

I have lost all my Firefox bookmarks. All gone. I have searched online for solutions, and have seen what appears to be a standard procedure for doing so. Bookmarks>Ma… (read more)

I have lost all my Firefox bookmarks. All gone. I have searched online for solutions, and have seen what appears to be a standard procedure for doing so. Bookmarks>Manage Bookmarks> LIbrary>Import and Backup>Restore

This is where it breaks down for me......I see no date available to use. All I see is "Choose File" and when I click that, nothing happens. That is the dead end I am at now.

Can anyone out there point me in the right direction? Many thanks. Jay

Asked by skanperch 1 month ago

Last reply by Denys 1 month ago

Lost Bookmarks

After both a MS and Firefox update, I have lost all my Firefox bookmarks I have viewed several videos online that showed how to restore them, they seemed straightforwar… (read more)

After both a MS and Firefox update, I have lost all my Firefox bookmarks

I have viewed several videos online that showed how to restore them, they seemed straightforward enough, but I always hit a dead end.

Firefox>menu>Bookmarks>Manage Bookmarks>LIbrary>Import And BackUp>Restore>ChooseFile

Once I get to Restore, there are no dates available to me to pick from.All I get is Choose File, but when I click on that, nothing happens. Dead end.

Many thanks for any help. Jay

Asked by skanperch 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Dzień dobry, podczas wymuszonej przez was aktualizacji, znikneły mi wszystkie zakładki z ostatnich 15 lat!!!!!! Prosze o zwrot, apropos to jest skandaliczne zachowanie waszych informatyków

Dzień dobry, podczas wymuszonej przez was aktualizacji, znikneły mi wszystkie zakładki Mozilli Firefox z ostatnich 15 lat!!!!!! Prosze o zwrot, apropos to jest skandalicz… (read more)

Dzień dobry, podczas wymuszonej przez was aktualizacji, znikneły mi wszystkie zakładki Mozilli Firefox z ostatnich 15 lat!!!!!! Prosze o zwrot, apropos to jest skandaliczne zachowanie waszych informatyków

Asked by Babazjajami 1 month ago

Last reply by TyDraniu 1 month ago