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passwords and other data missing after recent firefox update and later smart switch sinc from a samsung mobile

After a usual, recent automatic Firefox update my passwords and other data (bookmarks, history etc) are missing. The update took place around March 4 and on March 10 I us… (read more)

After a usual, recent automatic Firefox update my passwords and other data (bookmarks, history etc) are missing. The update took place around March 4 and on March 10 I used Smart Switch by Samsung to transfer and sinc my phone data on my pc. After this operation I noticed the missing data and all attempts for the various methods to restore data were unsuccessful. Please advice on how to restore passwords etc..

Asked by agotsias 2 days ago

Last reply by Chris MacLean 2 days ago

Help restoring all old FF date like history, pw etc. etc.

I was on my laptop W 11. Shut down opened up again and all my old firefox data was all gone. no pw no bookmarks no history. Shut down restarted etc. Some strange new pr… (read more)

I was on my laptop W 11. Shut down opened up again and all my old firefox data was all gone. no pw no bookmarks no history. Shut down restarted etc. Some strange new profile window opened up, which is awful, showed up how do I get back the old one? Thank you

Asked by midogsrgr8 1 day ago

Last reply by Paul 1 day ago

Hello, my password got reset by pour IT department all of my passwords are gone I do have a recovery key but they did not use it how do i get my passwords back where can i add the key code

Hello, my password got reset by pour IT department all of my passwords are gone I do have a recovery key but they did not use it how do i get my passwords back where can … (read more)

Hello, my password got reset by pour IT department all of my passwords are gone I do have a recovery key but they did not use it how do i get my passwords back where can i add the key code

Asked by lexis68 3 days ago

Last reply by TechHorse 3 days ago

Windows 11 and bookmarks

Mozilla recently did some updates to Firefox. I have just started my computer and went to Firefox and then to bookmarks, but they all have gone. Anybody have a similar si… (read more)

Mozilla recently did some updates to Firefox.

I have just started my computer and went to Firefox and then to bookmarks, but they all have gone.

Anybody have a similar situation and how did you resolve the problem so as to restore all of your bookmarks.

Thanks in advance.

Bob R

Asked by bob r 3 months ago

Last reply by Denys 3 months ago

Nach Firefox Reparatur sind alle add ons und erweiterungen weg

Ich habe das Problem, dass ich in einer Anwendung in Firfox die Tasten nicht drücken konnte. Also bin ich auf reparieren gegangen. Jetzt habe ich alle meine Einstellungen… (read more)

Ich habe das Problem, dass ich in einer Anwendung in Firfox die Tasten nicht drücken konnte. Also bin ich auf reparieren gegangen. Jetzt habe ich alle meine Einstellungen verloren! Wie komme ich wieder zurück?

Asked by Stefan.Leyh 3 days ago

Last reply by Denys 2 days ago

Bookmarks have disappeared after upgrading to Windows 11

I have upgraded my PC from Windows 10 to Windows 11 and my Firefox bookmarks have disappeared. I understand that Firefox keeps a copy of my bookmarks which appear each ti… (read more)

I have upgraded my PC from Windows 10 to Windows 11 and my Firefox bookmarks have disappeared. I understand that Firefox keeps a copy of my bookmarks which appear each time I start Firefox, so how can I make them appear again automatically when I open Firefox?

Asked by David_Dundas 2 weeks ago

Last reply by Paul 2 weeks ago

Update to Mozilla Firefox and Now Unable to get My Previous Tabs, Books, and it Seems my profile was Wiped

Aloha — An update to Firefox must have occurred, and I am unable to access my open tabs and bookmarks. I have had a Firefox account for 15 years at least and a lot of inf… (read more)

Aloha — An update to Firefox must have occurred, and I am unable to access my open tabs and bookmarks. I have had a Firefox account for 15 years at least and a lot of information was in my folders and bookmarks. Please let me know how the information can be recovered. I tried to follow several of the instructions provided and was not able to fix the issue. I have a recovery code/Mozilla key, but I am not sure where or how to use it.

I do all my work and personal stuff on Firefox so I need timely assistance to fix the problem.

Thank you, Mike

Asked by mwmelso 1 month ago

Last reply by Paul 1 month ago

A cleanup was done on my desktop and all of my firefox passwords are missing now. How can I recover them?

I worked with a tech support team to update software on my computer. After the update they did a clean up on my computer today and I lost all of my firefox passwords. Ho… (read more)

I worked with a tech support team to update software on my computer. After the update they did a clean up on my computer today and I lost all of my firefox passwords. How can I recover these passwords?

Thanks. Bruce Tremont

Asked by bctremont 2 weeks ago

Last reply by TechHorse 2 weeks ago