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I can't find my synced bookmarks after a full refurb of my macbook

Hello, I've recently had to send my mac for full refurb. They wiped everything and I had to reinstall all applications. But after I installed and singed in to my Firefox,… (read more)

Hello, I've recently had to send my mac for full refurb. They wiped everything and I had to reinstall all applications. But after I installed and singed in to my Firefox, I could not find my bookmarks. I have searched online and followed several steps but still can't find the bookmarks. Please, can you help me recover them?

Asked by Edudzie 2 months ago

Last reply by jonzn4SUSE 2 months ago

Yesterday, 50% of my bookmarks were deleted and now I can't bookmark anything.

Yesterday, 50% of my bookmarks were deleted and now I can't bookmark anything. I tried to restore my bookmarks to several previous dates, but I received the following mes… (read more)

Yesterday, 50% of my bookmarks were deleted and now I can't bookmark anything. I tried to restore my bookmarks to several previous dates, but I received the following message each time:

Unable to process the backup file.

I tried to bookmark different websites and no bookmarks are saved now. I updated to the latest Firefox today and no change.

Asked by akamail 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Session Restore History

Hello, I just had Firefox overwrote a session restore I had open for a long time with a few hundred tabs. Is there any way to see prior session history or backup these se… (read more)

Hello,

I just had Firefox overwrote a session restore I had open for a long time with a few hundred tabs. Is there any way to see prior session history or backup these sessions without manually copying the files? If not will these features ever be added?

Thanks

Asked by robert 2 months ago

Last reply by jonzn4SUSE 2 months ago

All my history, windows and tabs completely disappeared after last update.

I opened my computer several days ago. Firefox updated itself sometime recently while my laptop was closed. Once I opened it, it made me create a profile to continue. Now… (read more)

I opened my computer several days ago. Firefox updated itself sometime recently while my laptop was closed. Once I opened it, it made me create a profile to continue. Now ALL of my history is deleted. All of my windows and tabs are gone. There is no history beyond the profile it made me create to continue using it. Is there any way to get back the previous history? This is about enough to make me give up on firefox completely.

Asked by Nichole.mcconnell420fire 2 months ago

Last reply by jonzn4SUSE 2 months ago

Lesezeichen und Passwörter wiederherstellen zum 24.12.2025, da am 25.12.25 ein Update erfolgte und ich meine Lesezeichen und Passwörter nicht mehr habe

Seit dem 25.12.2025 habe ich meine Lesezeichen und Passwörter, wahrscheinlich nach einem Update oder einer unbeabsichtigten Fehleingabe nicht mehr zur Verfügung. ich möch… (read more)

Seit dem 25.12.2025 habe ich meine Lesezeichen und Passwörter, wahrscheinlich nach einem Update oder einer unbeabsichtigten Fehleingabe nicht mehr zur Verfügung. ich möchte meine Firefox-Version wieder auf den Stand vom 24.12.2025 zurücksetzen. Was kann ich tun oder kann man auch telefonisch Kontakt aufnehmen in deutscher Sprache?

Asked by Dieter 2 months ago

Last reply by Denys 2 months ago