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Bookmarks are missing and unable to restore

My Bookmarks are missing. I see backups under the profile/bookmarkbackups folder but when I manage bookmarks, they are not in the restore dropdown. I have followed the s… (read more)

My Bookmarks are missing. I see backups under the profile/bookmarkbackups folder but when I manage bookmarks, they are not in the restore dropdown. I have followed the steps to delete the places.sqlite but when I reopen firefox, I do not see the bookmarks have been restored. I thought it might have been related to Norton Utilities so I renewed a subscription but no luck. I also have a json file with my bookmarks but I cannot choose it from Manage Bookmarks, either

Asked by jeff.horne 6 days ago

Answered by jeff.horne 15 hours ago

  • Solved

Lost 'History' information. How do I get it back?

I was browsing web pages and wanted to bring up a previously visited page, but when I went to my browser history, there was absolutely nothing. I had at least half a year… (read more)

I was browsing web pages and wanted to bring up a previously visited page, but when I went to my browser history, there was absolutely nothing. I had at least half a year's worth of history and now it's gone. How can I get that history back? For reference, I am using the latest update on a Win10 OS. I want to get this back, because there's a lot of pages I'd like to revisit but now cannot.

Asked by mars_adept_enten 2 months ago

Answered by mars_adept_enten 2 months ago

  • Solved

Firefox deleted everything on computer restart???

The launch of Firefox Profiles seems to have obliterated everything in my account: bookmarks, history, open tabs, and extensions are all gone completely. I have an option… (read more)

The launch of Firefox Profiles seems to have obliterated everything in my account: bookmarks, history, open tabs, and extensions are all gone completely. I have an option to import files from another browser, but not from my own past firefox. I logged into my Mozilla account, but I didn't have any other devices so I think it was still unable to recover the data? Is there anything I can do about this, or is all of my data truly gone?

Asked by Maggie Fero 1 month ago

Answered by t.r.ernst 1 month ago

  • Solved

All of my saved websites were deleted in a CCleaner action!

Can Firefox do anything to recover all of the downloads I'd saved until I accidentally had CCleaner erase everything? I don't know what else was deleted, but getting them… (read more)

Can Firefox do anything to recover all of the downloads I'd saved until I accidentally had CCleaner erase everything? I don't know what else was deleted, but getting them back would be a big help.

Asked by nmbourne 4 weeks ago

Answered by nmbourne 4 weeks ago

  • Solved

Bookmarks

Absolutely furious. My bookmarks have completely disappeared and none of your suggested 'articles' is any help at all. I certainly won't be using Mozilla any more if you … (read more)

Absolutely furious. My bookmarks have completely disappeared and none of your suggested 'articles' is any help at all. I certainly won't be using Mozilla any more if you can't tell me how to rectify this.

Asked by siems 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

  • Solved

bookmarks

100% of my bookmarks have disappeared. I tried backing up to older version a month ago and still no bookmarks were found. I had over 2000 bookmarks. any suggestions?? Ma… (read more)

100% of my bookmarks have disappeared. I tried backing up to older version a month ago and still no bookmarks were found. I had over 2000 bookmarks. any suggestions?? Marty

Asked by Marty 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

Import Bookmarks

I'm setting up a new computer, (Windows 11). Currently on a home WIFI network, in UTAH, with another computer, (windows 10). Very soon the new computer will be moving to … (read more)

I'm setting up a new computer, (Windows 11). Currently on a home WIFI network, in UTAH, with another computer, (windows 10). Very soon the new computer will be moving to my retirement home, in Nevada, on a new WIFI network.

Basically, How can I import Firefox bookmarks from another computer that is on the same WIFI network?

Asked by pennyrc_57 3 months ago

Answered by Denys 3 months ago

  • Solved

Вкладки

у меня стояла функция открытия вкладок из предыдущих сессий, но сегодня я открыл firefox сначало все вкладки были подписаны типа autoblock(или как-то так), я решил переза… (read more)

у меня стояла функция открытия вкладок из предыдущих сессий, но сегодня я открыл firefox сначало все вкладки были подписаны типа autoblock(или как-то так), я решил перезапустить браузер, в итоге открываю и ВСЕ вкладки исчезли, а у меня их там очень много и я точно не все вспомню, попробовал восстановить через журнал("восстановить резервную копию от" я выбрал от 21.10.2025, но она просто выдало сообщения, что текущие вкладки заменятся, на те, что в резервной копии и больше ничего не произошло) есть ли способ восстановить все вкладки не прибегая к тому, чтобы листать историю вручную?

Asked by mamzav82 1 month ago

Answered by mamzav82 1 month ago

  • Solved

Urgent - How dare you delete my tabs without warning?

I restarted Firefox today to find you have removed all my 100+ tabs, which I had arranged in folders, and replaced the vertical settings I had with Tree Style Tabs, which… (read more)

I restarted Firefox today to find you have removed all my 100+ tabs, which I had arranged in folders, and replaced the vertical settings I had with Tree Style Tabs, which in the past has always run slow. I was greeted with childish graphics inviting me to set up a profile and offering me an introduction to Firefox. I have been using Firefox for years, mostly happily, until you screw up the view I had spent hours setting up. You are turning into a cheap Microsoft but with even less consideration for your users. Will you correct this or do I need to search for a new browser? Francis Shennan, LL.B Writer, journalist and law lecturer.

Asked by francisshennan 1 month ago

Answered by Denys 1 month ago

  • Solved

bookmarks

Out of a sudden all of my bookmarks were lost. I tried importing bookmarks i had previously saved in an HTML. Did NOT work. I tried "revert to older date bookmarks." Di… (read more)

Out of a sudden all of my bookmarks were lost. I tried importing bookmarks i had previously saved in an HTML. Did NOT work. I tried "revert to older date bookmarks." Did NOT work. I tried "import from another browser."Did NOT work. Funny thing is that with the same HTML file i extracted from mozilla when i made a copy a couple of weeks before, i was able to upload all bookmarks to Opera but not to Mozilla!!!! The image below for the non Greeks reads "Failure to process copy document".

Asked by sakissiatras 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

pull down bookmarks glitched after rebuilt system

Rebuilt my computer, restored Bookmarks from 'bookmarks-2025-08-30.html' but the original 'Other bookmarks' (just below 'Bookmarks toolbar') is now empty and has been mov… (read more)

Rebuilt my computer, restored Bookmarks from 'bookmarks-2025-08-30.html' but the original 'Other bookmarks' (just below 'Bookmarks toolbar') is now empty and has been moved to the bottom of all my other bookmarks in a new 'Other Bookmarks' folder. How do I get the contents back in the 'Other bookmarks' (just below 'Bookmarks toolbar'). P.S. I have a backed up 'bookmarks-2025-08-30.json' as well as a ' bookmarks-2025-08-30.html' available, if that would help. Regards and Best, NP_145

Asked by np_145 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago