Firefox Community Forum

you asked me to change my profile, choose a color and I did. But when I wanted to Firefox, all my old password and bookmarks had disappeared. I want them back if I am going to continue to use Firefox as my favorite browser.

My Bookmarks are missing. I see backups under the profile/bookmarkbackups folder but when I manage bookmarks, they are not in the restore dropdown. I have followed the steps to delete the places.sqlite but when I reopen firefox, I do not see the bookmarks have been restored. I thought it might have been related to Norton Utilities so I renewed a subscription but no luck. I also have a json file with my bookmarks but I cannot choose it from Manage Bookmarks, either

I use the Firefox browser.

While online, as I pressed a letter , Firefox closed, and its icon on the Taskbar disappeared.

After finding a Mozilla support page, and updating the browser, I found that all of my Bookmarks had disappeared.

And even worse. I tapped the 3 bars in the upper right corner to go to > Settings > Privacy Security > Saved Passwords. All of my Passwords were eliminated too. This is disastorous.

Help, I'm 71 years old.

3 times now, my account has completely reset, forcing me to log into everything again and not working with the key that I copy and pasted and downloaded. I would like my old data back. Why does this keep happening?

You cant just delete all my bookmarks. Im almost in tears to have lost so much. This is beyond a joke, beyond any kind of punishment or war-crime.

How can you have the ability to delite so many bookmarks that people treasure and live with on a whim through b.s. with no apology, no meaning or reason given.

You are atrocious. This action will have caused immeasurable pain and grief to me because you suddenly decide one day you can wipe out all bookmarks on an account for no reason at all.

Shame on you, you absolutley evil harridans.

I recently lost all my data on my computer and after logging into my account, I couldn't retrieve my firefox data. I searched everywhere on my browser and couldn't find nothing to fix this.

Ich habe versehentlich ein Passwort in dem Passwortordner gelöscht und benötige diese Passwort aber wieder. Wie komme ich an das Passwort wieder heran.

Vielen Dank

New computer upgrade from MS10 to MS 11 365. I lost all bookmarks for internet locations. How do I retrieve them? Where is the new bookmark access icon on the Firefox home screen?

Suite à la mise à jour de Firefox avec l'arrivée des nouveaux profils, j'ai perdu tout ce que j'avais enregistré sur ma session : tous mes mots de passe, mes marque-pages ainsi que les données de mon compte. Impossible de les retrouver ou de récupérer les données de mon compte initial. Je ne comprends pas ce qu'il s'est passé et surtout, j'aimerais savoir comment faire pour récupérer mes mots de passes et marques pages qui ont disparus ??

Здравствуйте, из-за отсутствия места на диске ВЕСЬ МОЙ БРАУЗЕР ОТКАТИЛСЯ. У меня остались папки с профилями. Но когда я их загружаю, браузер говорит, что профиль не доступен. Что мне делать? На скриншоте папки из профиля. Мне хотя бы пароли восстановить...

I'm not exactly clueless, but I'm not an engineer. For some reason, I had three open Firefox/Mozilla browsers open on the taskbar but connected to one icon. Today, I've lost the browser with all of my frequently used sites, and tons of research, family, friends, World War II, finances, etc. The other two browsers had one tab, and maybe ten-fifteen tabs, respectively.

How do I restore the main browser?

Thank you for any assistance.

After running a CCleaner health check on my computer I have lost all access to my bookmarks and the Fire Fox home page does not display my most visited websites as icons.

A couple of updates ago, I received the message that some of my bookmarks will not be available. So I ran through the trouble shooting FAQs and I ran into a problem. When I go into Manage Bookmarks and it brings up my now empty library, when I select Import/Backup then Restore, it will not show me any files to restore from. Additionally, I used Fx File Utilities and it show the corrupt entry that I cannot remove, but allows me to export the json file to an html file so I can import it, but once again, when I select Import from HTML, it shows me no available files to restore from. Lastly, I imported the html file in to Chrome and then tried the option to import from another browser, but again, it will not allow me to select anything.

I have confirmed the integrity of the db as instructed, etc. So I have run out of options. How can I get my 15+ years of bookmarks back?