Showing questions tagged:

hours ago firefox messed up my laptop - no more chronik, passwords, all open pages gone - no way to get into even my windows account

after my laptop crashed (again did so over 100 times) but this time all history is gone, could not restore last session/s - can't log into my accounts (any) - can't set i… (read more)

after my laptop crashed (again did so over 100 times) but this time all history is gone, could not restore last session/s - can't log into my accounts (any) - can't set it to an earlier date (e.g. yesterday) to eliminate whatever the problem is (am not an IT expert, so I don't know how - just know that it is possible) - I have tried for 4 hours - no avail - I really need the status of 4-5 hours ago so I don't lose so much

Open 117

Lost all history after account sign-in - how to get it back?

I have a machine I've been using for months and haven't got around to archiving the history and tabs for some research I was doing. I realized this could be problematic i… (read more)

I have a machine I've been using for months and haven't got around to archiving the history and tabs for some research I was doing. I realized this could be problematic if anything happened to the machine, so I decided to sign-in to my Mozilla/Firefox account I made years ago, so it would be safely sync'd.

Everything was fine at first, it showed it was syncing and whatnot, but then after several minutes, Firefox crashed. Upon relaunching, ALL of my history is gone! Neither signed-in nor signed-out shows any history at all, except the searches I've done just now trying to undo this mess. Did I really just loose months of history due to some bug or is there a way I can manually restore or see it from the mess of cache/profile files on my machine?

Ubuntu user, so will be at ~/ or similar for most things I assume.

Open 117

"Recently closed windows" context now only shows 25 windows when it's set to 60 in about:config

I have my browser.sessionstore.max_windows_undo in about:config set to 60 – it's been like this and working fine for several months. It's set to this high number because … (read more)

I have my browser.sessionstore.max_windows_undo in about:config set to 60 – it's been like this and working fine for several months.

It's set to this high number because I use an assistive technology which creates a fresh pop-up every time I deploy it, and Firefox treats it as a browser window closure when I close the pop-up. Consequently, I can easily rattle through well over 25 window closures in a day.

It's not necessarily that each window contains dozens of tabs and copious data, but nevertheless Firefox still treats it as a window 'within the meaning of the act'!

I just went to reopen one closed window from a couple days ago which did contain many tabs (partly why I closed it in the first place), only to find that the 'recently-closed windows' context menu is now only showing 20 windows (18 of which are the aforementioned pop-up assistive technology windows)

The really vital window that I want to reopen is not showing.

I've double checked in about: config and the browser.sessionstore.max_windows_undo is still set to 60 windows; nothing has been altered or reset.

I updated Firefox to 147.0.4 yesterday evening, but the problem existed before I updated Firefox, and is still in evidence since updating.

Two questions:

1) Why is the Recently Closed Windows context menu not showing the full number of windows it has been successfully doing with no problem now for months? I used to have to scroll down to access the full extent of the 60, but they were always there.

2) Why has it arbitrarily changed to 25 windows?

3) [I lied – Our chief weapons etc...] Is there a way that – given about:config still implies that the most recent 60 windows are retrievable – that I can access beyond the 25 windows limit that are currently showing as reopenable?

Thanks very much


(And yes, I already have things like OneTab and Tab Session Manager add-ons, but disabled those just before closing the important window, because I was trying to locate which add-on was draining the CPU. I assumed my 'recently-closed windows' buffer of 60 would suffice while I disabled the add-ons.)

Open 27

My bookmarks toolbar is visible, but all my bookmarks are gone.

My bookmarks toolbar shows but it is blank. I had 60+ bookmarks on it. Why did Firefox trash my bookmarks? Why did Firefox force me to create a new profile? I can get … (read more)

My bookmarks toolbar shows but it is blank. I had 60+ bookmarks on it. Why did Firefox trash my bookmarks?

Why did Firefox force me to create a new profile? I can get to my old profile, but the bookmarks toolbar is blank. The bookmarks showed for a while, then the toolbar went blank. What gives?

I have had all kinds of problems with Firefox the past several years, and I am about ready to can Firefox and go with Edge and Chrome. In my opinion, Firefox is a piece of crap, and I am fed up with it. I already have Edge and Chrome, but mostly use them as a backup when Firefox doesn't work right.

Is there any hope Firefox will get better, or should I jump ship with the other rats fleeing this despicable piece of junk? I have been hanging onto Firefox, because I am familiar with it and used to like it, and have used it for over a decade. But my patience is growing thinner.

Open 63

German: "Hilfsprogramm Installation"

Mozilla-Team, I am / was such a huge fan of Mozilla. But now I lose my qualitity of being patient. This Update window coming up more and more. But there is no way to find… (read more)

Mozilla-Team,

I am / was such a huge fan of Mozilla. But now I lose my qualitity of being patient. This Update window coming up more and more. But there is no way to find - especially not an easy way. I need to make a new installation of the full programme. While doing this, I lost my full bookmarks. No chance to recover after five hours. I am really mad. Really mad.

I will leave Mozilla soon, if you dont tell me, how to use your browser without trouble.

Lennert

Open 54

When accessing my bookmarks list, I clicked on the wrong location and my whole list of bookmarks disappeared; left me with tabulated folders. How do I get my list of bookmarks back?

When accessing my bookmarks list, I clicked on the wrong location and my whole list of bookmarks disappeared; left me with tabulated folders. How do I get my list of book… (read more)

When accessing my bookmarks list, I clicked on the wrong location and my whole list of bookmarks disappeared; left me with tabulated folders. How do I get my list of bookmarks back?

Open 9

i cant get my data back!!!

Randomly my firefix just get loggedout and when i immediately logged it in again using mozilla i cant see my bookmarks my other accounts my profiles and all my groups and… (read more)

Randomly my firefix just get loggedout and when i immediately logged it in again using mozilla i cant see my bookmarks my other accounts my profiles and all my groups and other information it was like i had made a fresh account all my data is lost what to do ? PLZ help i really want my data back i have been trying to get my data. Working on it for last hour.

Open

How do I recover recent windows after MS "updates" their programs?

I normally have 4 windows open, each with multiple tabs, for 4 work streams. Whenever Firefox or MS decides to do an update, one window sometimes, 4 rarely, none usually,… (read more)

I normally have 4 windows open, each with multiple tabs, for 4 work streams.

Whenever Firefox or MS decides to do an update, one window sometimes, 4 rarely, none usually, are recovered after restart. How can I ensure that Firefox remembers all the windows and their tabs before shutting down? Then reinstates them after starting up. After the last MS update, the option "Recently closed windows" was greyed out. But there had been 4 of them.

Firefox's recovery after simply rebooting the computer is more, but not completely, reliable. Win11 on a desktop computer

Thank you

Open 36

bookmarks disappeared, no troubleshooting tips have worked to restore them.

Noticed the bookmarks error message at the top of the browser page then looked to find they were gone, no troubleshooting methods have worked and I don't seem to have any… (read more)

Noticed the bookmarks error message at the top of the browser page then looked to find they were gone, no troubleshooting methods have worked and I don't seem to have any backup files. Bookmark manager is blank and there are no selectable options?

Open 45

I used task manager to close firefox because it wasn't responding, and now my profile is gone.

I have been using the same firefox account for six years, and when the update that added user profiles came out, I successfully transferred all of my information to a pro… (read more)

I have been using the same firefox account for six years, and when the update that added user profiles came out, I successfully transferred all of my information to a profile. Well, today my firefox wasn't responding, so I used task manager to close it and restarted my computer. When I opened firefox again, it prompted me to select or create a profile to continue browsing. Crucially, it did not list the profile I had been using as an option, so I created a throwaway profile so look up what was going on and how to fix it. I tried logging into my mozilla account; no record of my previous browsing data, bookmarks, or extensions. I tried following the steps in the "Restore bookmarks, passwords and data from an old Firefox profile" article from Mozilla Support, but my old profile no longer appears in the profiles folder on my computer. I'm worried that if I keep messing around trying to restore my old data, I'll do some irreparable damage and never be able to get it back. Is there anything I can do in this situation?

Open 108

Account recover

The power went out while I was working and when I turned the computer back on, my Firefox account was logged out and I don't know how to get it back , Every time I try to… (read more)

The power went out while I was working and when I turned the computer back on, my Firefox account was logged out and I don't know how to get it back , Every time I try to restore the account it gives me the default account. And thanks a lot

Open 90

Possible Profiles Install Issue

UPDATE: efforts to fix this have revealed that it's likely the release of Profiles didn't cause this problem although I speculate there might have been an inadvertent tim… (read more)

UPDATE: efforts to fix this have revealed that it's likely the release of Profiles didn't cause this problem although I speculate there might have been an inadvertent time bomb in the release. I will open a different question searching doesn't turn up the fix. If I would delete this post if possible.


FF 148.0 was running on MacOS with my profile as a folder (e.g, trb618r9.default) under Firefox. When I looked in history it was empty so I restarted FF, none of my tabs were there, and TreeStyleTabs didn't display. Investigating I see a new folder named Profiles that has a profile in it with the trb618r9.default name but not all the data in the original trb618r9.default. I renamed the "new trb618r9.default" and moved the original trb618r9.default to Profiles and restarted FF but still am not seeing the original fxxx data which still exists.

Screenshot of finder before I renamed etc. as described above shows the two same named profiles.

How can I recover?

Open 99

venice ai data storage on firefox browser

I use Venice AI for conversations. Venice AI says it stores my questions and its responses in my browser, not on their servers. I just refreshed my Firefox browser but … (read more)

I use Venice AI for conversations. Venice AI says it stores my questions and its responses in my browser, not on their servers. I just refreshed my Firefox browser but forgot that Venice AI stores my conversations in my browser. Now my conversations are missing when I go to the Venice AI website. I have a folder on my desktop that is labeled "Old Firefox Data". Can I find my old Venice AI conversations there? If not there, where were they stored?

Open 9

your AUTOMATIC update closed all pages open last session, offers no option to restore previous session, and took me 2 hours just to get bookmarks back

UNBELIEVABLE, I've never had this much trouble with a previous update. Your AUTOMATIC update closed all web pages that were open last session, offers no option to restore… (read more)

UNBELIEVABLE, I've never had this much trouble with a previous update. Your AUTOMATIC update closed all web pages that were open last session, offers no option to restore previous session, and took me 2 hours just to get bookmarks back. I had way too many pages open, but I have lost some important research for work that was in process. Multiple support options didn't work until I found one that would for bookmarks, but the history seems to be unretrievable. Not how i wanted to spend my morning.

Open 81