Showing questions tagged:

Bookmark lost with EVERY Upgrade

For the past, about 9 months, every time any update is applied to my Firefox browser, I loose access to my Bookmarks (approx 10 years worth) and have to go through the te… (read more)

For the past, about 9 months, every time any update is applied to my Firefox browser, I loose access to my Bookmarks (approx 10 years worth) and have to go through the tedious process of copying, renaming, moving, restarting etc. Is Mozilla going to fix this issue soon or should I just resign myself to having to check my bookmarks every couple of days or so to see if they still exist.

Open 43

Firefox restore

I have just replaced my PC after the old one decided not to connect to the net & performed a backup of just about everything. Tried to restore Firefox backup & it… (read more)

I have just replaced my PC after the old one decided not to connect to the net & performed a backup of just about everything. Tried to restore Firefox backup & it's asking for a password when I didn't create one! I've tried the Firefox sign in password but that was rejected - any ideas anyone? Thanks

Open 51

Recovery of a Firefox profile

Hi, Today I was suprised to see that my shortcuts were deleted so i tried to fix it, but instead i somehow deleted my profile which had everything, is there a way to brin… (read more)

Hi,

Today I was suprised to see that my shortcuts were deleted so i tried to fix it, but instead i somehow deleted my profile which had everything, is there a way to bring it back?

Open 45

Disappearing bookmark tags

I use Firefox (the current version) on a Dell Windows 11 Pro laptop. I have around 8800 bookmarks, and I've lost around half the tags on my bookmarks. (The bookmarks them… (read more)

I use Firefox (the current version) on a Dell Windows 11 Pro laptop. I have around 8800 bookmarks, and I've lost around half the tags on my bookmarks. (The bookmarks themselves are OK; I'm losing about half of the tabs.,) This has happened to me twice recently, and I'm restoring the bookmarks as I write these words.(after I'm finished, I'll save two copies of the HTML file for backups. Can anybody tell me why this is happpening, aaand How I can prevent it in the future?

Thanks.

Open 41

book marks are gone and all tools not on bar

My geeksquad agent dumped me here. They were not able to fix the issue. My tools are not all on the bar, my book marks are not all here. They got some. There was a messag… (read more)

My geeksquad agent dumped me here. They were not able to fix the issue. My tools are not all on the bar, my book marks are not all here. They got some. There was a message that some other application was using my firefox and my tools and bookmarks wouldn't work. I am no tech person. I just want things back like they were and to know why this happened and I don't want it to happen again. Please help.

Open 38

Lost all history after account sign-in - how to get it back?

I have a machine I've been using for months and haven't got around to archiving the history and tabs for some research I was doing. I realized this could be problematic i… (read more)

I have a machine I've been using for months and haven't got around to archiving the history and tabs for some research I was doing. I realized this could be problematic if anything happened to the machine, so I decided to sign-in to my Mozilla/Firefox account I made years ago, so it would be safely sync'd.

Everything was fine at first, it showed it was syncing and whatnot, but then after several minutes, Firefox crashed. Upon relaunching, ALL of my history is gone! Neither signed-in nor signed-out shows any history at all, except the searches I've done just now trying to undo this mess. Did I really just loose months of history due to some bug or is there a way I can manually restore or see it from the mess of cache/profile files on my machine?

Ubuntu user, so will be at ~/ or similar for most things I assume.

Open 86

new firefox window on my compouter

Firefox was working fine yesterday morning. I went to log in last night and a new firefox background was there. NO bookmarks, NO history, No Nothing! How can I get my o… (read more)

Firefox was working fine yesterday morning. I went to log in last night and a new firefox background was there. NO bookmarks, NO history, No Nothing! How can I get my old information back?

Open 41

Blank screens after restart

Background is a little complex. We have been running Win 10 under the ESU, My wife had her box unintentionally do a Win 11 update. She then started a backup which then… (read more)

Background is a little complex. We have been running Win 10 under the ESU, My wife had her box unintentionally do a Win 11 update. She then started a backup which then looked like it would take days, so she aborted it after a while and ran the procedure to revert to Win 10, which then completed successfully. I think she then rebooted and opened Firefox and all her prior windows were there and working, After a while they got slower and slower, so she closed Firefox, might have rebooted and restarted Firefox. She now has 37 windows that are all completely blank. There is a New Tab tab and now URL in any window,

Is there any way that would likely recover all those open windows? Or, at least the URLs of all the tabs?

Open 51

Wie kann ich die Passwortliste wieder herstellen ?

Ich habe die Passwortliste bei Einstellungen aufgerufen und die war leer und alle gespeicherten Passwörter waren weg. Ich habe sie aber nicht gelöscht. Wie kann ich die … (read more)

Ich habe die Passwortliste bei Einstellungen aufgerufen und die war leer und alle gespeicherten Passwörter waren weg. Ich habe sie aber nicht gelöscht. Wie kann ich die Liste mit den Passwörtern wieder wieder herstellen ?

Open 75

German: "Hilfsprogramm Installation"

Mozilla-Team, I am / was such a huge fan of Mozilla. But now I lose my qualitity of being patient. This Update window coming up more and more. But there is no way to find… (read more)

Mozilla-Team,

I am / was such a huge fan of Mozilla. But now I lose my qualitity of being patient. This Update window coming up more and more. But there is no way to find - especially not an easy way. I need to make a new installation of the full programme. While doing this, I lost my full bookmarks. No chance to recover after five hours. I am really mad. Really mad.

I will leave Mozilla soon, if you dont tell me, how to use your browser without trouble.

Lennert

Open 42

Firefox bookmarks

I have installed Windows 11 to replace Windows 10 but my bookmarks in Firefox have disappeared, is there a way to retrieve my bookmarks that always appeared each time I o… (read more)

I have installed Windows 11 to replace Windows 10 but my bookmarks in Firefox have disappeared, is there a way to retrieve my bookmarks that always appeared each time I opened Firefox?

Open 41

When Firefox updated I only created a default profile and could not or did not import bookmarks. They seem lost

When Firefox updated I only created a default profile and could not or did not import bookmarks. They seem lost now. I was offered to import from other browsers like Edge… (read more)

When Firefox updated I only created a default profile and could not or did not import bookmarks. They seem lost now. I was offered to import from other browsers like Edge but did not see any way to import from my previous Firefox version. I am unable to find any automatic backups in bookmarkbackups folder.

Open 42

Bookmark Toolbar

Why my mozilla account didn't save my bookmark correctly, I just upgrade my windows to Windows 11, before I install my OS, I already syinced my Mozilla Account and all it… (read more)

Why my mozilla account didn't save my bookmark correctly, I just upgrade my windows to Windows 11, before I install my OS, I already syinced my Mozilla Account and all its data include bookmark toolbar. But, when I try to login and resync all my old data, its all gone, how to solve this issue?

Open 3

I need to restore my Firefox browser and settings

I've been annoyed recently to see the Firefox symbol on both my Desktop and in the taskbar and finding that there are two in the taskbar when I open one. The bottom line … (read more)

I've been annoyed recently to see the Firefox symbol on both my Desktop and in the taskbar and finding that there are two in the taskbar when I open one. The bottom line is that I seem to have completely obliterated Firefox as I'd had it set up! Can I restore my Firefox settings to where they were yesterday?

Open 50