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  • Archived

Firefox deleted ALL of my addons, bookmarks, history and everything important I was working on. What causes this?

Yesterday everything was working fine. Shut down my PC and did some maintenance on my PC. Upon restart Firefox asked me to import settings and had basically deleted EVERY… (read more)

Yesterday everything was working fine. Shut down my PC and did some maintenance on my PC. Upon restart Firefox asked me to import settings and had basically deleted EVERYTHING I had and was working on. This is absolutely TERRIBLE and Im about to swear off using it anymore and telling my friends and family who use it to not even bother and save what they can now before it happens to them. What could possibly cause this out of nowhere and at random like this? An update? Bug? I have a Firefox Old folder on my desktop but its dated last November. This is just nuts. I thought Chrome was bad....

As shown in the pic I uploaded it says last sync was today. Ive NEVER even used the sync function so I dont know what the deal is...

Asked by RevoEmaG 3 years ago

Last reply by RevoEmaG 3 years ago

  • Archived

My profile will not stay UNLOCKED! It reverts to Read Only

THIS program needs WORK! I already added a whole paragraph describing my problem. Then per this pages clicked on the green button below. It took me to a page that said it… (read more)

THIS program needs WORK! I already added a whole paragraph describing my problem. Then per this pages clicked on the green button below. It took me to a page that said it couldn't find what I was looking for and when I clicked back, I lost ALL of what I had input before - Grrrrrrrrrrrrrrrrr. So here goes AGAIN:

I had been receiving error messages whenever I tried to load FF stating that it was already running. Jumped through all the hoops of how to fix that, including unchecking the read only in profile - BTW. After unchecking that box, clicking on apply now, and waiting for the program to stop doing whatever with the files. I clicked on OK and the properties closed. When I opened it up again - sure enough the read only box was filled in! - WTH - Then I installed the newest version (yesterday and everything worked). This AM when I went to open FF I got the same error message about it running and to close it. I am getting sick enough of this to start looking elsewhere. I have been a FF user for YEARS with NO problems. Until NOW.

Asked by taernst1947 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

I am on Firefox ESR in debian's computer. I have sync my firefox once and now all my profil has despeard... What appen?

when i launched firefox this morning, my profile was gone. I resynchronized, but it didn't load my profile. When I go to "about profile" none of the profiles offered matc… (read more)

when i launched firefox this morning, my profile was gone. I resynchronized, but it didn't load my profile. When I go to "about profile" none of the profiles offered matches mine. What should I do?

Asked by deboissezon.ortho 9 months ago

Last reply by cor-el 9 months ago

  • Solved
  • Archived

move proflie to server

Hi! Not much on details. I just want to move my existing profile to a server. Can I just copy name.default to the server, rename name.default on the client, and on th… (read more)

Hi! Not much on details. I just want to move my existing profile to a server. Can I just copy name.default to the server, rename name.default on the client, and on the client create a link name.default to the server profile? Or, can I use ProfileManager to create a new profile on the server and copy the contents of the client profile to the new one?

Asked by dmikulec 1 year ago

Answered by dmikulec 1 year ago

  • Archived

your firefox profile cannot be loaded. it may be missing or inaccessible - AD multiple profiles

I have a new ubunutu 16.04 machine which I recently connected to my workplace domain where multiple users login to the same machine with there workplace account names. Wh… (read more)

I have a new ubunutu 16.04 machine which I recently connected to my workplace domain where multiple users login to the same machine with there workplace account names. When a user login to the machine it logins successfully but when try to open firefox get this message

your firefox profile cannot be loaded. it may be missing or inaccessible

I tried some suggested solutions:

sudo chmod -R 777 .mozilla/ rm -rf ~/.mozilla/ rm -rf ~/.cache/mozilla/ https://askubuntu.com/a/314915/304905

I tried all these but nothing worked. I wonder how I can fix this permanently from my machine local admin account so that when a new user logins to the machine for the first time firefox works without problems and without him having to do something?

Asked by fcis 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox signs out when I quit

Every time I close Firefox it completely re-sets, I get signed out, all of my extensions are gone, bookmarks and settings and everything all need to re-install and get si… (read more)

Every time I close Firefox it completely re-sets, I get signed out, all of my extensions are gone, bookmarks and settings and everything all need to re-install and get signed back into... it's really frustrating to have to sign on to tons of things to have it back to the way I want it set and never closing it or restarting it shouldn't be the only way to avoid this... PLEASE HELP! TYTYTYTY

Asked by Thommy Somos 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Firefox deleted 10+ years of bookmarks and passwords because of a new update

Hello, as in my title, all of my bookmarks from the last 10+ years have been deleted with this weird profiles update that happened. It told me to create a profile, I did,… (read more)

Hello, as in my title, all of my bookmarks from the last 10+ years have been deleted with this weird profiles update that happened. It told me to create a profile, I did, and then it took me to a browser that had none of my bookmarks or toolbar and had nothing in the backups at all. Am I completely screwed by the update or is there any way to restore?

Asked by chelamont 9 months ago

Last reply by RobertJ 9 months ago

Firefox stopped loading page set as default in a profile

I use a couple of different browsers, Firefox and Brave. I have several profiles set up in Firefox depending on specific sites or groups of sites that I can open individu… (read more)

I use a couple of different browsers, Firefox and Brave. I have several profiles set up in Firefox depending on specific sites or groups of sites that I can open individually or together simultaneously. One of these I set up for a recipe management site I use https://recipesage.com. I set up a profile for recipesage and then go to the site, log in and save that page as the default. I then set up a .desktop script in my ~/.local/share/applications folder (I use Ubuntu as my OS of choice) to open that profile along with an image for recipe sage so I can save the "application" to my launcher separate from the regular Firefox icon. It worked fine that way for years until just recently. it no longer works. I deleted and recreated the profile, open it, set the default page, close firefox and restart it and it just spins, never loads the page. If I set the default to the default firefox page and then go to the site manually it works but not if I save it as the default. I have had to switch to using Brave instead which is fine but kind of sad that I can't use Firefox any longer. Any ideas why it all of a sudden broke?

Asked by bjb1959 1 week ago

  • Archived

I was trying to reset Firefox but it was taking too long so I quit no I can't open Firefox I get "profile can't be accessed" even though I uninstalled and the a

I was having problems with Firefox running slow so I tried to reset it, but it was taking too long so I quit in the middle of the reset. I tried uninstalling and install… (read more)

I was having problems with Firefox running slow so I tried to reset it, but it was taking too long so I quit in the middle of the reset. I tried uninstalling and installing it again but I keep getting "your profile is unavailable" and Firefox won't open

Asked by lennyl 2 years ago

Last reply by cor-el 2 years ago

  • Archived

firefox won't load; profile manager doesn't load either

My Firefox stopped opening. I tried entering the profile manager, but it says it is not available. Firefox is still shown in my installed programs. What's my next step?… (read more)

My Firefox stopped opening. I tried entering the profile manager, but it says it is not available. Firefox is still shown in my installed programs. What's my next step?

Asked by blgl109 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

Firefox consuming more than 100% of CPU time

I have both Firefox and Dev edition on my notebook in a Windows 7 OS, and use the Firefox one as don't remembering history, while Dev edition remembers history. Both were… (read more)

I have both Firefox and Dev edition on my notebook in a Windows 7 OS, and use the Firefox one as don't remembering history, while Dev edition remembers history. Both were updated to the latest version, 63.0b8 (64bit), few days ago, and were running smoothly until yesterday when while running it with 3 tabs suddenly the notebook stopped, and I couldn't do anything as couldn't even move mouse, so after few minutes I could open the Task Manager and find out that the 3 Firefox processes were consuming like 110% of CPU, so took like 10min for the processes to go down and finally I could see that Firefox was really consuming such CPU processing time, so I uninstalled both versions, and re-installed then again, and then seems problem was still happening with high CPU usage, so I tried to install the previous 63.0b7 version and always it was updated automatically to the 63.0b8 version, even that on Options I kept the manual update. As during the re-install of both versions I didn't see that it was using a different profile, then at the end, I lost the bookmarks I had in one profile, so now I can't run any previous version, as both Dev and normal edition always update automatically. Any chances to keep using older version and not this latest one ? thanks,

Asked by vanderlei1 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

Updated my firefox and lost my passwords. Found where they are stored but cant figure out how to import them to use them. Copy and paste didnt work.

I recently updated my firefox to quantum. I didnt realize the profiles creation was the new thing. So i lost all of my passwords that I had stored which made for logging … (read more)

I recently updated my firefox to quantum. I didnt realize the profiles creation was the new thing. So i lost all of my passwords that I had stored which made for logging in extremely simple. After reviewing dozens of support pages, I found the default and new profile and where my passwords are being stored. I did the copy and paste thing per mozilla support, but the passwords are still not available for use (unless I was suppose to activate something). I had also lost my bookmarks but somehow found them but the passwords are no longer associated with those sites. Overall, I want to know how to retrieve/activate my passwords on the new profile or even the old profile. Or how I might open/import them to other browsers for use. I havent been able to do much work on my Macbook because resetting passwords would be too tedious from the password system i have in place. Please help! **disclaimer, I am not very tech-inclined if you have not noticed but I am determined!

Asked by boomlala5 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I need to find where the profile is stored in a Mojave MacOs, through pathname (without using Firefox)

I loose my hard disk so I reinstalled it (iOS Mojave) and all the apps, including Firefox. I had never saved explicitly my bookmarks so I do not have any html or other ki… (read more)

I loose my hard disk so I reinstalled it (iOS Mojave) and all the apps, including Firefox. I had never saved explicitly my bookmarks so I do not have any html or other kinds of backup files. From the TimeMachine backup I have, I would like to get out my previous Firefox profile and put it in the right place on the new Mac. I found these instructions, that seem exactly what I need: "You can also copy Firefox’s bookmarks from its profile folder, if you cannot open Firefox on the old Mac or just have access to backups. Navigate to the “Library/Mozilla/Firefox/Profiles/” or “Library/Application Support/Firefox/Profiles” folders inside your user folder. You will find a folder named “Bookmarkbackups” inside a profile folder with a random name. Copy the most recent “.json” file from the folder to your external hard drive and use the “Restore” option in the Import and Backup menu to import it on the other Mac." But, unfortunately, both in my new Mac and in the TimeMachine backup the mentioned pathnames are missing. Under the "Library-Mozilla" folder there is only a file named global.regs. Under the "Library-Application Support" there isn't any "Firefox" folder, only a "Mozilla" folder containing another folder named "Extensions" (having 3 subfolders, all of them apparently empty) Someone can help me to find and replace my profile? Thank you!

Asked by Cris 6 months ago

Last reply by Roland Tanglao 6 months ago

  • Archived

Firefox crashes

my firefox browser will not start after I did the fresh up. it states that : Your Firefox profile cannot be loaded. It may be missing or inaccessible. tried to reinstall … (read more)

my firefox browser will not start after I did the fresh up. it states that : Your Firefox profile cannot be loaded. It may be missing or inaccessible. tried to reinstall but still not working

Thanks for your help

Asked by TeamFragglerock 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Firefox crashes

When I try to access Firefox on my Laptop, (Windows 7) a message appears saying, "Firefox Profile Can't be loaded, it may be missing or Inaccessible" This all came about… (read more)

When I try to access Firefox on my Laptop, (Windows 7) a message appears saying,

"Firefox Profile Can't be loaded, it may be missing or Inaccessible"

This all came about when I tried to Refresh Firefox, but stopped refressing before it was completed refreshing. Trevor

Asked by TrevorFord 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

what happened to my bookmarks and web pages

I restarted my computer and had previously set up firefox to save all tabs, I had a month of work saved here and it was to always open the tabs after closing the program.… (read more)

I restarted my computer and had previously set up firefox to save all tabs, I had a month of work saved here and it was to always open the tabs after closing the program. I also have about 50 sites book marked for my work and everything disappeared with a new version of firefox of course it said on the new landing page that I didnt lose my work or bookmarks everything is gone and I cant find them anywhere nor is there any instructions as to how I can restore it. I rolled back the computer to an earlier date and the system restore point didnt bring back the information either.--HELP

Asked by whathappened 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How do i disable my protection programs?

Today i lost all of my bookmarks and menu settings when i opened my website. I have been a customer of Firefox for many years and cannot seem to fix the problem for retri… (read more)

Today i lost all of my bookmarks and menu settings when i opened my website. I have been a customer of Firefox for many years and cannot seem to fix the problem for retrieving all my bookmarks and settings within the Firefox program! How do i restore all the settings i had?

Asked by arnoldcoggeshall 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Have 2 version. Want to delete one and move info from deleted to new

I am running with ubuntu 18.04.2 I was having a problem with the snap version of firefox so I downloaded, and installed the non-snap version of firefox. Now I want to de… (read more)

I am running with ubuntu 18.04.2 I was having a problem with the snap version of firefox so I downloaded, and installed the non-snap version of firefox. Now I want to delete the snap version and use the other. My problem is that all my stuff is in the snap version. My thought is to save the profile of the snap version and then use that profile for the non snap version, delete both versions and reinstall the version I want to use. before I start, however, I thought I would ask whether that would work.

Thank you........

Asked by greg 1 year ago

Last reply by Seburo 1 year ago

  • Archived

Windows links open new page. No defaults set

Hi, Recently an issue with links and default browser has come up in Win10. When I click a link in Tbird for instance it opens a completely new window (as opposed to a new… (read more)

Hi,

Recently an issue with links and default browser has come up in Win10. When I click a link in Tbird for instance it opens a completely new window (as opposed to a new tab as before). This window has no prefs, logins or add-on on it. It's like a clean install of the app. Am on latest version of FF Portable.

Cheers, N

Asked by ensta 1 year ago

Last reply by Wesley Branton 1 year ago