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your firefox profile can not be loaded. it may be missing or inaccessible

i just updated my computer, after i did so, firefox wont open, it says your firefox profile can not be loaded, it may be missing or inaccessible. I have read every thread… (read more)

i just updated my computer, after i did so, firefox wont open, it says your firefox profile can not be loaded, it may be missing or inaccessible. I have read every thread in here, and nothing works. i can't find the profiles.ini folder and i cant create a new profile. what to do now?

Asked by nannastechjensen 6 years ago

Last reply by nannastechjensen 6 years ago

  • Archived

Firefox hangs with upload file dialogue, also after reset + no-plugins + restart + removing sqlite dbs (sigh)

I've tried resetting firefox, removing all Add-ons/plug-ins, removing sqlite dbs, restarting. Nothing makes any difference. As soon as the kmozillahelper file system dial… (read more)

I've tried resetting firefox, removing all Add-ons/plug-ins, removing sqlite dbs, restarting. Nothing makes any difference. As soon as the kmozillahelper file system dialogue pops up, sometimes immediately, and sometimes after several seconds, Firefox freezes permanently. I have to kill the process and restart Firefox to proceed.

>cat /etc/os-release NAME=openSUSE VERSION="13.1 (Bottle)" VERSION_ID="13.1" PRETTY_NAME="openSUSE 13.1 (Bottle) (x86_64)" ID=opensuse ANSI_COLOR="0;32" CPE_NAME="cpe:/o:opensuse:opensuse:13.1" BUG_REPORT_URL="https://bugs.opensuse.org" HOME_URL="https://opensuse.org/" ID_LIKE="suse"

ps. I've seen these posts from 2012 and 2014, and the issue is still NOT fixed:

 https://support.mozilla.org/en-US/questions/991703#answer-618728
 https://support.mozilla.org/en-US/questions/988171

Cheers.

Asked by richardfoleyrfi 5 years ago

Last reply by richardfoleyrfi 5 years ago

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Fix slowness - the refresh doesn't change anything - what's next?

Firefox is running very slow and when I try to refresh it as prompted, nothing changes. I'm not very technical and need clear instructions as to what to do next. Also, wh… (read more)

Firefox is running very slow and when I try to refresh it as prompted, nothing changes. I'm not very technical and need clear instructions as to what to do next. Also, when I try to access LinkedIn, I can't and I don't know if that is a Firefox or linkedIn problem.

Asked by lenie5860 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

How can I start two FF instances under two Windows accounts at once w/o -no-remote? I need to be able to send URLs to them.

I have one FF (36.0) installation and two Windows user accounts: one for work (w/o internet access but with access to domain resources like JIRA) and one for internet acc… (read more)

I have one FF (36.0) installation and two Windows user accounts: one for work (w/o internet access but with access to domain resources like JIRA) and one for internet access (w/o access to local resources). I need two instances of FF running at the same time with different resources. I've created profiles with different names under both accounts and specify profile names using -p parameter. However when I try to start both instances of FF (second one is started via RUNAS), second instance can't be started, new tab in already running instance is opened instead:

firefox.exe -p profile runas.exe /profile /savecred /user:user_i "\"firefox.exe\" -p profile_i"

When I start one of them with -no-profile, I can start both at once... but when I try to execute firefox.exe with an URL in order to open a tab with this URL in one of running instances (local URLs I open by starting firefox.exe under work account and remote URLs I open by starting FF via RUNAS), it can't sent URL to already running instance of same user, it always sends URLs to an instance that is runnung w/o -no-remote.

firefox.exe -p profile -url "url" runas.exe /profile /savecred /user:user_i "\"firefox.exe\" -p profile_i -url \"url\""

So, I need to have two instances under two different Windows user accounts, and when firefox.exe is started again, it should only communicate with instance that is running under same user account, it must not communicate with instance that is running under different Windows account.

Asked by MVV_ 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Firefox won't open profiles on my server

I keep three profiles on my Network Attached Server (ReadyNAS Ultra 4), where they get backed up every night. Firefox v32 opens fine on my older Ubuntu 12.04LTS box and m… (read more)

I keep three profiles on my Network Attached Server (ReadyNAS Ultra 4), where they get backed up every night. Firefox v32 opens fine on my older Ubuntu 12.04LTS box and my even older WinXP box.

My newer Ubuntu 14.04LTS machine came with Firefox v35 (if I recall correctly). It wouldn't open my profiles. I upgraded to v37. It still will not open any of the three profiles on the server. FF will start only if I use a locally-stored profile. I can open them on a VMWare virtual WindowsXP machine on this box (again, v32), but not natively in Ubuntu. I get the message:

Firefox cannot use the profile "Private" because it is in use.

I don't know if this is a bug with v35+ or something peculiar about my install of Ubuntu 14.04. Chrome works fine, and I have no other problems with the files on the server. If it were a permissions issue, I don't think it would work on my 12.04 box.

Please help. I'd like to use Firefox again someday.

Asked by ExFido 5 years ago

Last reply by ExFido 5 years ago

  • Archived

I use a session manager, it was working fine. But now i have a problem - in a series of events my sessions became unavailible. Each time I have an error.

It's a long story, but to put it simply - I can't recover my sessions. Each time I do it a have an error - with each session, either backuped or saved. I know it's not to… (read more)

It's a long story, but to put it simply - I can't recover my sessions. Each time I do it a have an error - with each session, either backuped or saved.

I know it's not totally your profile, but if you can help me with this one - please do. I had encountered those earlier, but each time i had older backups that worked. Now I don't - and I have no other means to save my data. Please help me.

Each time I get this error log: (first line is translated from russian, but I guess it is pretty clear)

-Data on the session / window damaged:
JSON.parse: expected ',' or '}' after property value in object at line 1 column 11923 of the JSON data(SyntaxError)

this.Utils.JSON_decode@chrome://sessionmanager/content/modules/utils.jsm:713:16
Private.modifySessionData@chrome://sessionmanager/content/modules/session_data_processing.jsm:295:12
Private.restoreSession@chrome://sessionmanager/content/modules/session_data_processing.jsm:136:12
this.SessionDataProcessing.restoreSession@chrome://sessionmanager/content/modules/session_data_processing.jsm:36:10
Private.restoreSession/aWindow.__SM_restore/<@chrome://sessionmanager/content/modules/session_data_processing.jsm:128:6
this.Utils.runAsync/runnable.run@chrome://sessionmanager/content/modules/utils.jsm:665:5

Asked by Kagestorn 5 years ago

Last reply by guigs 5 years ago

  • Solved
  • Archived

How do I correct Firefox only starting with creation of new profile each time?

I've uninstalled, reinstalled, deleted all profiles, viewed and attempted every suggestion that was found via search engine. Firefox will only start with -P option and cr… (read more)

I've uninstalled, reinstalled, deleted all profiles, viewed and attempted every suggestion that was found via search engine. Firefox will only start with -P option and creation of new profile. Once closed, it will not open again using the profile just created. Any ideas as to what type of additional troubleshooting that is available. There are no crash reports or logs generated anywhere that can be found. Running on Windows 7 Professional.

Asked by badlhby 4 years ago

Answered by FredMcD 4 years ago

  • Archived

When upgraded Firefox lost all my bookmarks. How to get back

Today I upgraded my Firefox to the new version.... of course I lost all the "Theme", display style etc. etc. ... most of all I even lost the bookmarks. Now that is very … (read more)

Today I upgraded my Firefox to the new version.... of course I lost all the "Theme", display style etc. etc. ... most of all I even lost the bookmarks. Now that is very inconvenient and time consuming to re do . Maybe some bookmarks needed some input which I may not have available now...

So is it possible to get those back....

Thanks Anil

Asked by anildhawan 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Profile couldn't be created. Probably the chosen folder isn't writable.

Profile couldn't be created. Probably the chosen folder isn't writable. [Exception... "Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIToolk… (read more)

Profile couldn't be created. Probably the chosen folder isn't writable. [Exception... "Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIToolkitProfileService.createProfile]" nsresult: "0x80520015 (NS_ERROR_FILE_ACCESS_DENIED)" location: "JS frame :: chrome://mozapps/content/profile/createProfileWizard.js :: onFinish :: line 196" data: no]

Asked by Tam 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Firefox crashes

my firefox browser will not start after I did the fresh up. it states that : Your Firefox profile cannot be loaded. It may be missing or inaccessible. tried to reinstall … (read more)

my firefox browser will not start after I did the fresh up. it states that : Your Firefox profile cannot be loaded. It may be missing or inaccessible. tried to reinstall but still not working

Thanks for your help

Asked by TeamFragglerock 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Why do I get 'choose your profile'?

I keep getting a pop-up window telling me to 'choose your profile'. Then I lose my bookmarks. I've tried to asking this question & following instructions to recover m… (read more)

I keep getting a pop-up window telling me to 'choose your profile'. Then I lose my bookmarks. I've tried to asking this question & following instructions to recover my bookmarks. Is there anyone who will walk me through this? I'm not a techie & may cause myself more problems by trying to correct what's wrong. Please help me.

Asked by dopom9 3 years ago

Last reply by FredMcD 3 years ago

  • Solved
  • Archived

won't recognize old profiles on file in default folder

A virus hosed my Windows 10 system. In restoring my apps, I reinstalled the latest version of Firefox. It created its own default profile. I have saved earlier Profiles i… (read more)

A virus hosed my Windows 10 system. In restoring my apps, I reinstalled the latest version of Firefox. It created its own default profile. I have saved earlier Profiles in a separate folder on a different drive. I copied them back to the default folders in the Users folder. When I run Profile Manager, it only shows the one Profile just created but won't recognize or list those other profiles. I need some help, since those profiles have all my Bookmarks, extensions, etc. Please help.

Asked by ijblack 3 years ago

Answered by ijblack 3 years ago

  • Archived

Firefox deleted ALL of my addons, bookmarks, history and everything important I was working on. What causes this?

Yesterday everything was working fine. Shut down my PC and did some maintenance on my PC. Upon restart Firefox asked me to import settings and had basically deleted EVERY… (read more)

Yesterday everything was working fine. Shut down my PC and did some maintenance on my PC. Upon restart Firefox asked me to import settings and had basically deleted EVERYTHING I had and was working on. This is absolutely TERRIBLE and Im about to swear off using it anymore and telling my friends and family who use it to not even bother and save what they can now before it happens to them. What could possibly cause this out of nowhere and at random like this? An update? Bug? I have a Firefox Old folder on my desktop but its dated last November. This is just nuts. I thought Chrome was bad....

As shown in the pic I uploaded it says last sync was today. Ive NEVER even used the sync function so I dont know what the deal is...

Asked by RevoEmaG 3 years ago

Last reply by RevoEmaG 3 years ago

  • Archived

Every time I update Firefox, my entire browsing history is deleted.

I've tried 3 different updates (including the latest) now and it happens every time. I have to use time machine to go get my firefox profile back. How can I avoid this?… (read more)

I've tried 3 different updates (including the latest) now and it happens every time. I have to use time machine to go get my firefox profile back.

How can I avoid this?

Im running 49.0.2 on Mac 10.10.5

thanks!

Asked by djdunks 3 years ago

Last reply by FredMcD 3 years ago

  • Solved
  • Archived

Saving all profiles in a network share

Hello! I am now struggling to configure Firefox in a VDI environment and we want the Firefox profiles to be stored on a network share in order to take them out from the u… (read more)

Hello!

I am now struggling to configure Firefox in a VDI environment and we want the Firefox profiles to be stored on a network share in order to take them out from the user folder.

Guess there should be a line in the mozilla.cfg file to change the path, but I'm not able to find it.

Anyone has faced the same situation? Is it possible to specify a path where all the profiles will be stored?

Thanks!!

Asked by ieltxu 2 years ago

Answered by the-edmeister 2 years ago

  • Archived

My profile will not stay UNLOCKED! It reverts to Read Only

THIS program needs WORK! I already added a whole paragraph describing my problem. Then per this pages clicked on the green button below. It took me to a page that said it… (read more)

THIS program needs WORK! I already added a whole paragraph describing my problem. Then per this pages clicked on the green button below. It took me to a page that said it couldn't find what I was looking for and when I clicked back, I lost ALL of what I had input before - Grrrrrrrrrrrrrrrrr. So here goes AGAIN:

I had been receiving error messages whenever I tried to load FF stating that it was already running. Jumped through all the hoops of how to fix that, including unchecking the read only in profile - BTW. After unchecking that box, clicking on apply now, and waiting for the program to stop doing whatever with the files. I clicked on OK and the properties closed. When I opened it up again - sure enough the read only box was filled in! - WTH - Then I installed the newest version (yesterday and everything worked). This AM when I went to open FF I got the same error message about it running and to close it. I am getting sick enough of this to start looking elsewhere. I have been a FF user for YEARS with NO problems. Until NOW.

Asked by taernst1947 2 years ago

Last reply by FredMcD 2 years ago