• Archived

Can't log on to a bank website. Told certificate is not valid. Can log onto it in Edge. What's the problem?

I'm trying to log onto a bank website. Firefox is blocking it. It claims an invalid certificate. I logged onto the website in question yesterday without a problem. I … (read more)

I'm trying to log onto a bank website. Firefox is blocking it. It claims an invalid certificate. I logged onto the website in question yesterday without a problem. I can log onto the website in question in Edge with a secure connection. What's going on? The website in question "centerstatebank.com."

Asked by gjchakar 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox does not trust DigiCert Global Root CA even though trust is set

I've had trouble accessing websites that use a certificate that's signed with the DigiCert Root CA. As an example, if I open up blog.mozilla.org, I get a SEC_ERROR_UNKNOW… (read more)

I've had trouble accessing websites that use a certificate that's signed with the DigiCert Root CA. As an example, if I open up blog.mozilla.org, I get a SEC_ERROR_UNKNOWN_ISSUER.

This is somehow related to my user profile. If I create a new profile, the problem disappears.

I've tried deleting cert*.db in my profile directory to no avail. I checked about:config and I couldn't find any relevant non-default configuration.

To my surprise, if I want to manually set the trust of the certificate in the certificate manager ("Edit Trust"), it tells me that the certificate is trusted. However, if I click on "View Certificate", I get the following error: "Could not verify this certificate because the issuer is unknown."

I don't know much about CAs, but it seems to be surprising how the issuer of a Root CA could be unknown, isn't that the whole point of a Root CA that it does not need to be signed by another certificate?

The more important question: Where in my profile may I have a non-default option that causes Firefox to not trust the DigiCert Global Root CA?

Asked by morxa 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox won't launch, i've tried all the searched results and nothing

Clicking the firefox app does nothing. I tried reinstalling it, I tried holding down shift to start in safemode. I've done a bunch of other things that I can't remember a… (read more)

Clicking the firefox app does nothing. I tried reinstalling it, I tried holding down shift to start in safemode. I've done a bunch of other things that I can't remember at this time. I'm a staunch firefox supporter (which isn't to be as a web developer) so i'm hoping someone can help me out with this as it would be a shame if i'm force to move to chrome.

Asked by Pdsnowden 1 year ago

Last reply by FFus3r 1 year ago