Firefox Support Forum

I can't log into Kohls.com. I put my user and password in, but when I hit log in, it does nothing. I can log into it with Safari, but not Firefox. Why? I've cleared cookies and history. I have checked everything, but can't find the reason why. It's only with Kohls website so far.

I want to use firefox for email I need to set up a password that will get me in I now use chrome but want to be able to use firefox also to access email that is addressed to ... @gmail.com

I am using FireFox v65.0.1 with the latest macOS Mojave. When I go to some websites, I get a message that my browser is outdated. If I go to whatismybrowser.com, I get the message that I am using Opera version 38. Why is my FireFox browser being misidentified.

After an Adobe flash update this seems to have wiped out all my favorites! After I reboot my computer I got the message "update available". I downloaded the adobe installer and installed the thing. I have two versions of firefox: FF 61.01and FF_esr 52.8.1. For some reason it opened the ESR version, that doesn't normaly happen. After the FF reboot all my favorites from both browsers were gone. The session was normaly restored. ?? I doubt it's a virus. This is the normal procedure for flash updates and my firewall asked permission to access *.macromedia.com.

config: Windows 10 ent. x64 Mozilla Firefox 61.0.2 (x64 nl) Mozilla Firefox 52.8.1 ESR (x64 nl)

flashplayer31au_ha_install.exe Adobe Flash Player 31 NPAPI

Please roll back the version 64.0 as it prevents me using Firefox - web pages d not load - no error message.

Some options also fail.

I tried to add troubleshooting info and get this: We're sorry, but we can't find what you're looking for. The page or file you requested wasn't found on our site. It's possible that you clicked a link that's out of date, or typed in the address incorrectly. If you typed in the address, please double check the spelling. If you followed a link from somewhere, please file an issue. Tell us where you came from and what you were looking for, and we'll do our best to fix it. Or you can just jump over to some of the popular pages on our web site. Are you interested in a list of featured add-ons? Do you want to search for add-ons? You may go to the search page or just use the search field above. If you prefer to start over, just go to the add-ons front page.

Firefox won't keep me signed in to anything, even though I've selected to remain signed in via websites' preferences and it has always kept me signed in before. Every time I relaunch Firefox, I have to sign in to my two homepages (Yahoo and Fark), even though the passwords are stored in Firefox, and they auto-fill in the appropriate slots. This happens with all other pages I've tried, even the Firefox help forum itself.

I've reset Firefox, I've cleared all my passwords (and re-entered a few of them) to make sure they are correct, and still no luck. I removed u-Block origins, thinking maybe it was causing it, but it's still happening even without u-Block installed.

Hi,

Running FF 60esr. The preference browser.photon.structure.enabled is not found in about:config. Adding it does not work. Has this feature been removed? If so, is there another way to get the pre-photon 3 column menu back? thanks

My student calendar on https://myportal.unitec.ac.nz/ displays my classes 12 hours earlier than they are. I have checked and the timezone on my laptop is definitely set to the correct timezone. I did a search and discovered that this problem could be because I have privacy.resistFingerprinting set to true and therefore my browser is giving the timezone UTC. I checked this via the browser console. I am in New Zealand so my timezone is 12 hours ahead of UTC so hence the 12 hour difference.

I am mentioning this here as I didn't want to bother the folks on Bugzilla until I knew for sure that it was a bug. So I'm asking, is this the expected behaviour for users that have privacy.resistFingerprinting set to true? or is this a bug? I am pretty sure that this problem did not exist earlier in the week when I was running Firefox Developer Edition 69.0b3 (64-bit) (Mac OS); I am now running 69.0b4 and this is when the problem seems to have popped up. So I'm just asking if this is what I should expect if wanting to prevent browser fingerprinting?

The calendar is only viewable for users that are logged in, unfortunately.

I was downloading a file from a Yahoo email account, I clicked on the download arrow & got the "what should firefox do with this file" window. Then I clicked on the [OK] button & did something with my fat fingers and the "Enter name of file to save" window came up & expanded to fill my whole screen. I don't like that & I want it to reduce in size again, how do I do that? What keys did my fat fingers accidentally press to get it to expand? WHat keys to I press to get it to reduce in size? (Ctrl - = does not work)

Thanks, Phil

Until I updated the browser this morning I would normally:

    Click the icon on the left of the address bar (where the URL is shown).
    While still holding the mouse button down, move the pointer to the desktop, then release the mouse button. The       shortcut will be created.

This no longer works. Any suggestions. Using Windows 7.

I went to download YTD Downloader @ https://www.ytddownloader.com/ , which I've done a dozen times before and the screen looks like a dark tinted car window. What's with that? Here's a screen print copy. Can somebody help?? ( AND attaching the image has taken 5 minutes thus far. I may have to try & submit it without. Failing that, I'd leave the page - un-submitted. And I don't see a mb size limit or a cancel in order to use a smaller copy - FYI)

I use Firefox v66.0.2 on Windows 10 Pro and on my weather website that has Flash links to external sites to display the Moon's phase and World City Times the placeholders to populate that info has become very slow indeed. It can take well over 40 seconds to show the times.

Using the same version of Firefox on a Windows 7 64-bit PC the data displays in seconds. Using Microsoft Edge on Windows 10 it's also very quick. Only Firefox / Windows 10 seems to be the problem.

I have tried resetting things but to no avail. It's been like this for a couple of months now. My website has been unchanged in years. http://www.cheadlehulmeweather.co.uk

Can you assist please?

Hi all,

I have Firefox 63.0.1 installed on my Mac and I'm unable to get to the submenus in the Preferences.

All I can access is Preferences > General.

Clicking on the the other submenus Home, Privacy and Security, etc. shows the appropriate link in the navbar (about:preferences#home, about:preferences#privacy) but it remains on the General screen.

I've tried disabling my add-ons (uBlock, htpps everywhere and a couple of others) and restarting the browser, but nothing changes.

As a result, at the moment I'm unable to access my privacy settings. Something I'd quite like to be able to do.

I also seem to be unable to upload screengrabs showing the menus. The spinning upload icon has been running for 2-3 minutes now for a 100K file...

For some reason "https://docs.google.com/" shows up when I put in "d" in my address bar even though I don't have it in my bookmarks. Selecting it with the arrows keys or the mouse and pressing the delete key removes it but when I try again in a new tab with "d" it shows up again. I don't know why it shows up as my first choice nor do I know why it's even there but I want it to never show up when I search. How can I permanently remove it?

I'm having a problem where certain pages and functions aren't running correction on Firefox. For example, the website 'listenonrepeat' does not load at all. I am unable to sign into google because the next button will not load. Other websites and functions do not work as well. Please help, thank you.