Firefox Support Forum

I tried to look for the "json" files or "jsonlz" files but I cannot find any. Where are they exactly so I can physically remove these specific files? To remove stored bookmarks secretly behind the scene?

5eagle: Is there any possibility that the question 'How do I turn OFF FireFox as Default Browser' could be answered? This thread was archived, without conclusion, it seems cor-el Top 10 Contributor Moderator was/is unwilling/unable to provide a solution/answer [2021 ish]. Like 'Shucks ' I would like to 'Turn OFF FireFox as Default Browser' I did not enable via settings so must have missed the opportunity to deselect when installed. If not possible to turn off please advise and I will uninstall and use another. 05 June 2023.

FIrefox v113 on MacOS converts every keystroke entry in Wordle into a FIND command to search the web page for that character. The Wordle site is: https://www.nytimes.com/games/wordle/index.html. Safari handles Wordle perfectly. This problem seems to have begun with Firefox v113. Please give it a try and tell me what to modify. Problems occurs even when I restart Firefox with all add-on extensions disabled.

All 3 Deceptive Content and Dangerous Software Protection check boxes are light blue and can not be changed in my Firefox browser settings. I want to be able to uncheck these settings. How do I do that?

It appears that Deceptive Content and Dangerous Software Protection is connecting with google based on what I have researched and this https://www.makeuseof.com/ways-fortify-firefox-browser/ and I view this as a privacy problem.

I wish to change the autofill of the email address when I log in to my yahoo email account . I think I need to get onto the ' Menu Panel ' but I don't know how to do this . Thanks

after Firefox updated all saved passwords and log ins are missing. I have checked and I only have one profile available. At a loss as to what to do to fix the problem. Help would be very gratefully received.

Patrick

My Ledger is having a problem linking to MetaMask in Firefox. This happened to me a couple months ago and I followed the steps in the MetaMask support article about this very problem. I got it to work right away at that time by going to "about:config" and setting u2f to "true." I followed those same instructions again today to no success. I also updated to the current firmware on my Ledger device. I've restarted Firefox, my Ledger, and my computer in every order I can think of and nothing has changed. I've changed u2f to "false" then restarted and then back to "true" and restarted and nothing changed. I'm out of things to try so I'm messaging in hopes of finding a solution. Thanks.

I have been unable to login/sign in to my job website. It is not a network connection issue, nor that the website is temporary unavailable.

I keep getting this message:

'If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web'

Hi,

I live in the US, and don't use a VPN. I noticed my firefox is defaulting to sending DNS over HTTPS requests to the default Canadian DNS over HTTPS, rather than the US provider. How can I change my firefox settings to not think I'm Canadian?

Thanks.

Hello All, I am having issues with my firefox on one of my PC'S going to my office365 online portal for one of my emails. On this PC I am no longer able to authenticate my office 365 account in Firefox. Each time it asks me to login, it tries but then gets stuck going to the and ultimately says

"Microsoft Pick an account "We couldn't sign you in. Please try again."

support virtualbestteam.com support@virtualbestteam.com Signed in

Use another account Terms of use Privacy & cookies ..."

It seems to be the url https://portal.microsoftonline.com/landing when it gets hung up.

I have tried different security settings and clearing cookies, refreshing Firefox, etc. and no success. By on other PC's I can use the way it works on this PC in edge FYI. Can anyone help me with this? Thanks in advance. Chris Ford softwarereality@gmail.com

Frustrating experience trying to use Twilio Authy. Whenever I first installed it on my iPhone I was using Password1 and that is the only record it shows, with no obvious way to delete that entry now that I have dumped Password1 in favor of Bitwarden. Plus when trying to install on Linux Mint desktop it first wanted me to use Snap package but Mint uses Flatpak. Got it installed using default software manager in Mint, then when I wanted to authenticate it sent code to phone, but phone said already registered so no way to authenticate desktop version. Forget it ... I use my Yubikey for all my other 2FA and it works slicker-n-snot this Twilio thing is too much hassle comparatively. When Mozilla adds some other 2FA choices THEN I can use 2FA with FF, not this app. Ugh.

Received SSL error code: SSL_ERROR_RX_MALFORMED_HANDSHAKE when attempting to communicate with JetBlue.com. JetBlue claims issue is with Firefox on my computer. When I go thru Google Chrome, I can communicate successfully with JetBlue with no error issues. I tried using your self-help screens, but find them of no benefit in resolving my problem. Regards, Richard.

I'm running Mac OS 12.6.6 and Firefox 114.0.1. When I try to log into my Google account, I get the message, "This browser or app may not be secure." I'm running the current version. Javascript is enabled. I've cleared my caches and data. I can log in to Google on other browsers, such as Safari. • This happened after I set up my browser to use Bing Chat, which required that I clear my cache and data.