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  • Archived

does toggling the telemetryEnabled setting disable the pingsender?

I came across this article https://brave.com/popular-browsers-first-run/ which says the following > A granular description of the device was also included in this pay… (read more)

I came across this article https://brave.com/popular-browsers-first-run/ which says the following

> A granular description of the device was also included in this payload: an Apple Model ID (if any), details about the CPU (e.g. cores, extensions, family, L3 and L2 cache, model number, speed, vendor), graphics card and display settings (e.g. name of graphics card, full on-disk address to drivers, driver dates, vendor, version, whether or not the GPU is active, amount of on-board memory, current state of D2D and DWrite, a granular set of feature flags, connected displays (how many, resolutions, refresh rates), hard drives (e.g. model names, type), operating system (e.g. name, date of install, locale, version, granular windows build number), security software (e.g. names of anti-spyware, antivirus, and firewalls in use), and more. > > One of the more interesting observations about this Telemetry payload is the presence of a key called environment.settings.telemetryEnabled, which was set to false. Presumably this would mean no such telemetry calls would be made, which clearly was not the case.

And was wondering if Firefox can shed more light on why it seems that disabling telemetry apparently does not stop the pingsender process?

Asked by b3_k1nd_rw1nd 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Secure Connection Failed

Hello team, In our website www.beutics.com is facing loading issues in mozilla browser use by computer. there no issues in mobile app & any other browser. can you p… (read more)

Hello team,

In our website www.beutics.com is facing loading issues in mozilla browser use by computer. there no issues in mobile app & any other browser. can you please help me to fix this issues.

Asked by abhirambeutics 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Cookie management not working as it should

Hi, I use firefox, with synced settings, at both home and my place of work. I try to manage cookies so my Spotify always remains logged it when I open my bookmark. This … (read more)

Hi,

I use firefox, with synced settings, at both home and my place of work. I try to manage cookies so my Spotify always remains logged it when I open my bookmark. This works on my home computer, but doesn't seem to work on my office computer.

I've looked at the setting and to me they appear the same. I'm only slightly know what I'm doing so any help would be grately appriciated! One system is a Mac and one is a Windows - unsure if that would make any kind of difference.

Thanks, Andrew

Asked by andrewmcbroom 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Is it ok to delete "cert-revocations" folder?

Hi, I check my storage for large folders and I came across folder inside Firefox profile called "cert-revocations" and its size is more than 400MB, can I delete it safely… (read more)

Hi, I check my storage for large folders and I came across folder inside Firefox profile called "cert-revocations" and its size is more than 400MB, can I delete it safely? What cons of deleting this folder? and why Firefox doesn't clean this folder periodically?

Asked by 2bc78b7508 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Autofill Saved Logins

Hello Firefox Team I got a problem with Saved Login in sites, i must use right click to show the login Users to fill it was shown before by just left click in box Pleas… (read more)

Hello Firefox Team

I got a problem with Saved Login in sites, i must use right click to show the login Users to fill it was shown before by just left click in box

Please help me

Asked by Ramy Maraei 1 year ago

Last reply by cor-el 1 year ago

  • Archived

MOZILLA_PKIX_ERROR_OCSP_RESPONSE_FOR_CERT_MISSING

Hi, I have a problem, which only seems to apply to Firefox. I am a developer for a site which uses LetsEncrypt certificate. When I access it via Firefox (and only Firefo… (read more)

Hi,

I have a problem, which only seems to apply to Firefox. I am a developer for a site which uses LetsEncrypt certificate. When I access it via Firefox (and only Firefox), I get the error message as mentioned in the subject.

I tried to understand why this occurs. A quick Google just leads me to an issue with the Microsoft domain, and what I can understand was a Firefox bug.

Trying to figure out if it is a problem with Firefox, or a problem with the certificate. Any thoughts?

Asked by gustav6 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox Unique Identifier

Mozilla clearly lost it with their unique identifier, anyways i got a question on this topic. If i download Firefox here https://www.mozilla.org/en-US/firefox/all/#produ… (read more)

Mozilla clearly lost it with their unique identifier, anyways i got a question on this topic.

If i download Firefox here https://www.mozilla.org/en-US/firefox/all/#product-desktop-release there will be a unique identifier, but if download it here https://ftp.mozilla.org/pub/firefox/releases/ There won't be such an identifier.

So, which is the better option since i know little about mozilla.org not sure if it's secure. Also when i download from the first link, what will the unique identifier track exactly since i open my browser and paste the URL for download, i don't come to the downloadsite from any other site or search result, i directly go there, so what will happen with the identification in that case? I know i had a similar thread before, but question is still open.

Asked by Firefox_Beginner 1 year ago

Last reply by Paul 1 year ago

  • Archived

don't show the title tab name

Hi, At my job, they can see the title of any tab that is opened in a browser. They log that. Is there any configuration in the browser to avoid that ? I tried ta… (read more)

Hi,

At my job, they can see the title of any tab that is opened in a browser. They log that.

Is there any configuration in the browser to avoid that ?

I tried tab anonymizer plugin, but it just rename the tab .... so the original site name is logged too.... ';(

Fo sure I can use a vpn, but even so they will pick me using the tab name log ;(

Best Regards

Romanek

Asked by Romanek 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

cannot load website pages

when using a website that I've used many time before, I am suddenly unable to load a page where information is added (by me). Firefox is up to date and no other problems … (read more)

when using a website that I've used many time before, I am suddenly unable to load a page where information is added (by me). Firefox is up to date and no other problems have been detected.

Asked by culpeperva 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Allowed pop ups disappear

Followed every instruction I could find for this issue. When I reboot the allowed popups disappear. Or when I close firefox. Ready to move to edge. Please fix th… (read more)

Followed every instruction I could find for this issue. When I reboot the allowed popups disappear. Or when I close firefox. Ready to move to edge. Please fix this bug!! tks

Asked by daves1997 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

"Always use private browsing mode" option probably not working properly

With Firefox I am experiencing two problems since I have the option "Always use private browsing mode" enabled: 1. Firefox no longer loads the website "ello.co". To m… (read more)

With Firefox I am experiencing two problems since I have the option "Always use private browsing mode" enabled:

1. Firefox no longer loads the website "ello.co".
   To my knowledge there is no reason to do so.
2. Some websites  are not fully loaded at once.
    Only after pressing the button "refresh the current page" one or more times will
    the page will load.

When I disable the option "Always use private browsing mode", the website "ello.co" loads properly. What could be going on here?


On my computer I have Firefox version 99.0.1 (64 bits) Windows version 21H2 build 19044.1645

Asked by Diederik-_- 1 year ago

Last reply by cor-el 1 year ago

  • Archived

My Passwords are unwanted on another computer

A customer shared his Firefox login with me to share his passwords. I logged in with his account, downloaded his passwords and logged out directly afterwards, but now he … (read more)

A customer shared his Firefox login with me to share his passwords. I logged in with his account, downloaded his passwords and logged out directly afterwards, but now he is reporting that he has ALL my passwords. How can undo this? I never gave him access to my account and I never clicked on sync or something?

Asked by mail1351 2 years ago

Last reply by cor-el 2 years ago

  • Archived

WEBSITE WANTED AN EXTENSION INSTALLED. IT IS IN ANOTHER LANGUAGE. WANT TO REMOVE.

i installed www.5xYourFocus.com and this website wanted to add an extension to FireFox. I did and it came up in another language. I want to uninstalled but can not fin… (read more)

i installed www.5xYourFocus.com and this website wanted to add an extension to FireFox. I did and it came up in another language. I want to uninstalled but can not find it. PLEASE HELP.

Asked by cssilas.cwt 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Image not loading on Private Forefox Window

Dear supporters, I wonder why the images from my domain https://cbproads.com does not load on Private windows. It loads fine on normal Firefox browser. I have disabled … (read more)

Dear supporters,

I wonder why the images from my domain https://cbproads.com does not load on Private windows. It loads fine on normal Firefox browser. I have disabled the Enhanced Protection in Private Window and found the images are loading fine.

I am not sure why the images from my domain is loading on other domain when it is embedded? There is no issue when images other than to my domain embedded in browsing domain. Then Why this issue is triggers only to a particular domain?

This issue is only in Private Window mode.

Asked by go4buck 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox continually logs out of websites when closed

This has just started happening since I was forced to reinstall windows after a critical failure with my MBR for some reason. I have all the settings where they should b… (read more)

This has just started happening since I was forced to reinstall windows after a critical failure with my MBR for some reason.

I have all the settings where they should be to prevent websites from continually being logged out when I close Firefox....but each and every time I start up a browser window again...I am asked to sign in again no matter what. I am not so concerned about a majority of them, but I had it so that when my Firefox browser first opened, it went directly to the Google home page and already had me signed into my Google/Gmail account. But now...nope. I have to sign in every. Single. Time!

Right now, I have all my settings marked as I have seen in numerous other posts:

I have made sure that there ARE checks in the boxes for:

  • Remember browsing and download history
  • Remember search and form history
  • Clear history when Firefox closes

And inside the History settings, only the cache is marked to clear every time Firefox closes.

I have made sure that there are NOT checks in the boxes for:

Delete cookies and site data when Firefox is closed Always use private browsing mode

And inside the History settings, there is no box checked for:

  • Browsing & download history
  • Active logins
  • Form & search history
  • cookies
  • site settings
  • Offline website data

None of the topic discussions about this or any combination of settings have worked for me thus far, and it getting to be quite maddening at this point. I need some help here so that when I open Firefox, I am not constantly logged out of

Asked by tnfortn 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox suddenly stopped connecting to internet websites.

Firefox suddenly stopped connecting to internet websites. I use McAfee anti-virus with their firewall. McAfee whitelists Firefox but I removed it from the whitelist and … (read more)

Firefox suddenly stopped connecting to internet websites. I use McAfee anti-virus with their firewall. McAfee whitelists Firefox but I removed it from the whitelist and then put it back. I've tried uninstalling and re-installing with no change. I've removed all add-ons. I'm having to use a different browser but I want Firefox back.

Asked by Rudy Rogalsky 1 year ago

Last reply by FredMcD 1 year ago