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Secure Connection Failed Error code: SSL_ERROR_PROTOCOL_VERSION_ALERT

I tried to connect to a website and I received the message in the subject. I have been connecting to that web site for months on Firefox with no trouble. I connected wi… (read more)

I tried to connect to a website and I received the message in the subject. I have been connecting to that web site for months on Firefox with no trouble. I connected without problems using Firefox just yesterday. After the Firefox problem, I connected without problems to the same web address using Microsoft Edge. I don't understand why Firefox suddenly has this problem.

Asked by Altair 3750 5 months ago

Last reply by Paul 5 months ago

Browsing

Secure Connection Failed An error occurred during a connection to app. You are attempting to import a cert with the same issuer/serial as an existing cert, but that is … (read more)

Secure Connection Failed

An error occurred during a connection to app. You are attempting to import a cert with the same issuer/serial as an existing cert, but that is not the same cert.

Error code: SEC_ERROR_REUSED_ISSUER_AND_SERIAL

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.


Mozilla's issue, as the Chrome is working perfect.


Certificate Dropa Sep 20, 2023, 8:55:35 AM

You don't indicate what or where this certificate is coming from for any forum user to know what is happening or why it's not being recognized by the browser.

Asked by goranbzg 5 months ago

Last reply by mark508 3 months ago

browser

Where is my security option under settings. There is no option either for privacy either, Why. Also under settings browsing history is suppose to be deleted and it is no… (read more)

Where is my security option under settings. There is no option either for privacy either, Why. Also under settings browsing history is suppose to be deleted and it is not Why? Please help me with this matter and keeping my account secure and safe

GOD BLESS FOR ALL YOUR WORK AND EXPERTISE WHICH IS A BLESSING TO US ALL. I AM DISABLE WITH LITTLE INCOME BUT IF THAT CHANGES I WILL CONTRIBUTE TO FIREFOX BUT FOR NOW ALL I CAN DO IS PRAY AS I DO FOR YOU ALL THANK YOU FOR YOU HELP REGARDING THESE MATTERS

BLESSINGS TO YOU AND YOURS SINCERELY MS. GALE

Asked by Whisper 5 months ago

Last reply by Terry 5 months ago

loosing all the saved logins

Dear Sir/Madam Hi I live in Iran and I use the lovely FireFox browser for many years I have got in the trouble with Logins and Passwords on my browser. Last day, when I … (read more)

Dear Sir/Madam Hi I live in Iran and I use the lovely FireFox browser for many years I have got in the trouble with Logins and Passwords on my browser. Last day, when I was working with my laptop while the Firefox browser, the Acrobat Reader DC and a text document were on the background suddenly I had to restart my laptop. after that, when I wanted to use the FireFox, I found out that all of the saved logins got lost and now there is no saved logins on my browser. I logged in my FireFox account again to recover the lost information, but unfortunately that was useless.

I have many important saved logins and passwords on my browser. Is there any solution? I need your help to solve this issue.

there is an screen of the empty list of Logins and Passwords on my browser.

yours sincerely

Asked by rayhane_rahbari.fard 5 months ago

Last reply by cor-el 5 months ago

Firefox autofills all of my information, but I have no saved addresses/cards

When filling out forms in Firefox, it offers to autofill everything - first, middle, and last name, home address, credit card info, just now it even showed it has my soci… (read more)

When filling out forms in Firefox, it offers to autofill everything - first, middle, and last name, home address, credit card info, just now it even showed it has my social security number. When I go into Settings/Privacy & Security/Forms and Autofill, and click to view Saved Addresses/Saved Credit Cards, there are no entries to edit or remove. Why does Firefox have this info saved, and how can I remove it?

Asked by louiehazel 5 months ago

Last reply by cor-el 5 months ago

Can't sign in to Firefox to use Pocket

If I want to read a Pocket article, it asks me to sign in to Firefox. When I put in my user name, it does not advance beyond this page: https://accounts.firefox.com/oauth… (read more)

If I want to read a Pocket article, it asks me to sign in to Firefox. When I put in my user name, it does not advance beyond this page: https://accounts.firefox.com/oauth/signin?client_id= . . . I'm guessing that it may be allowing cookies, but it looks like cookies for Firefox and Mozilla are being allowed. Can you assist so I can save a Pocket story?

Asked by apogee9 5 months ago

Last reply by Paul 5 months ago

multiple issues displaying websites (certificates, agduard, sec err etc)

Hi there, i got different firefox issues displaying websites. my configuration: firefox 117.0 (64bit) cleaned 5 minutes ago addons deinstalled (all) kaspersky firewall de… (read more)

Hi there, i got different firefox issues displaying websites. my configuration: firefox 117.0 (64bit) cleaned 5 minutes ago addons deinstalled (all) kaspersky firewall deactivated fresh start on different sites an ad guard site pops up telling me protection for children when relaoding F5 site it tells certificate is not safe after reloading whit shift+f5 it tells site is not reachable

if i open the same website on chrome on the same laptop everything works fine. there are days when these errors do not occur. on other days it is simply impossible to surf the net. i do not have installed ad blockers or even adguard. but adguard website shows up. we got an avm fritzbox 7590ax to access fibre 500mbit. it seems firefox is not able to interact with something. maybe provider netcologne?

i treid everything to get these website going but nothing worked. and it is only firefox. chrome works. opera too. edge okay.... :-)

any suggestion where to start find out where this adguard websites comes from? any idea why firefox got so many security issues with just normal websites?

best regards wally

Asked by joerg.wallraf 5 months ago

Last reply by zeroknight 5 months ago

Popup exception dialog isn't working

I'm trying to set an exception to popup blocking. When I enter the URL of the website in question and click Allow, the URL ought to appear in the list of exceptions; inst… (read more)

I'm trying to set an exception to popup blocking. When I enter the URL of the website in question and click Allow, the URL ought to appear in the list of exceptions; instead nothing happens. This is a relatively new installation, and I haven't tried to enter an exception before; therefore the list is (and remains) empty.

I'm using Firefox 117.0.1 (64 bit) under Windows 11.

Asked by JHSACHS 5 months ago

Last reply by zeroknight 5 months ago

Every link opens Anti-Phishing warning

A few days ago, Firefox updated itself. Suddenly, every link opens a new tab that says "Anti-phishing Protection is scanning your link..." and the original tab opens a wi… (read more)

A few days ago, Firefox updated itself. Suddenly, every link opens a new tab that says "Anti-phishing Protection is scanning your link..." and the original tab opens a window that says "Anti-phishing Protection - You are attempting to open an insecure link. Are you sure you want to proceed?"

I cannot find anywhere to turn this off or fix this ridiculous situation?

Asked by info9965 5 months ago

Last reply by zeroknight 5 months ago

Have to log into youtube everytime, wont stay logged in

Hello! I chose to switch to firefox recently so I haven't figured out how to fix this. Every time I turn my computer on and open my browser and try to log into youtube, … (read more)

Hello!

I chose to switch to firefox recently so I haven't figured out how to fix this. Every time I turn my computer on and open my browser and try to log into youtube, I have to log in again. I can save my password for the site but it behaves every time as if it's my first time logging in. This hasn't happened in other browsers so im unsure if it's possibly google account settings. That's why it was my first assumption it was with firefox. so far other logins work fine for me. Thank you!

Asked by Victoria Noriega 5 months ago

Last reply by cor-el 5 months ago

Javascript Enable instructions for 118.0 seem incorrect

One version says go "Tools > Options > Content" - but my Tools mention has no options found Other version says to " Enable JavaScript on Mozilla Firefox 1. On … (read more)

One version says go "Tools > Options > Content" - but my Tools mention has no options found

Other version says to " Enable JavaScript on Mozilla Firefox

   1. On the web browser, click the Firefox menu and select Options.
   2. In Options window, select the Content tab.
   3. Mark the Enable JavaScript checkbox.
   4. In Options window, click on the OK button to close it.
   5. Click on the Reload current page button on the web browser to refresh the page.

Again, not found

I am in IOS Firefox, 118.0

Asked by Martin Griss 5 months ago

Last reply by cor-el 5 months ago

problem with allowed sites not maintaining permissions, allowing cookies, settings

I have a problem with Firefox not maintaining granted permissions which forces having to re-grant them, re-authorize/signin etc each time (several times a day). The probl… (read more)

I have a problem with Firefox not maintaining granted permissions which forces having to re-grant them, re-authorize/signin etc each time (several times a day). The problem exist on several sites (I think they're related, please correct me if not). eg google workspace suite; I'm using gmail in browser, with Calendar, Drive, Voice, and other elements. Having logged in to gmail (which always forces 2fa even though I check "remember this device"), using the other functions of workspace should be authorized, but if I go to say a folder in Drive, or try to create a Calendar event from an email, a new tab opens and I'm forced to sign-in again (with 2fa). All the google addresses I use are in the "allowed" section of Firefox settings, their cookies saved as exceptions for filtering and saved on exit, and allowed in cross-site filtering. I can't think of anything else to do that would prevent having to sign-in all the time. Similarly with other secure sites such as financial institutions, despite having them bookmarked, cookies allowed, checking "remember this site" etc, every instance has to be re-authorized, re-signed in with 2Fa etc. I only ever use the same laptop and smart phone so it doesn't make sense that neither of these devices are ever recognized. I even get email notifications "detected a new signin on an unknown device" etc. and this happens across sessions, before hibernation or shutdown. How do I get premissions to persist?

Asked by Singing Otter 5 months ago

Last reply by zeroknight 5 months ago

How to generate passwords from WITHIN the "Logins & Passwords" page (about:logins)?

Hello, I'm trying to change some of my old passwords and I want to use the 'generate password' feature in Firefox. However, this is only available on sign up pages and N… (read more)

Hello,

I'm trying to change some of my old passwords and I want to use the 'generate password' feature in Firefox. However, this is only available on sign up pages and NOT within the about:logins page within Firefox. Is there a way where I could generate passwords from within the about:logins page? Or at least anywhere in Firefox that doesn't involve finding a sign up page to generate a password?

Thanks in advance!

Asked by hanan.little.cat 5 months ago

Last reply by cor-el 5 months ago

Inquiry Regarding MOVEit

I am inquiring on behalf of our clients about how your organization was potentially affected by the recent MOVEit breach. Could you help answering the following question… (read more)

I am inquiring on behalf of our clients about how your organization was potentially affected by the recent MOVEit breach.

Could you help answering the following questions?

  1. Has the MOVEit breach affected your organization?
  2. Has your organization addressed and resolved the security issues associated with MOVEit?
  3. What is the current status of your organization's security measures in response to the MOVEit breach?
  4. Could you specify which areas within your organization were impacted by the vulnerability?

Thanks,

Asked by prerona122 5 months ago

Last reply by James 5 months ago