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  • Archived

Master Password

Firefox just started asking for a "master password", which I never established. When I try to uncheck "Use Master Password" it asks me to enter my non-existent password. … (read more)

Firefox just started asking for a "master password", which I never established. When I try to uncheck "Use Master Password" it asks me to enter my non-existent password. Yes, I know it's now called "primary password" but I don't have one of those either. Running Windows 10, no AVG installed.

Asked by melvcole 1 year ago

Last reply by cor-el 1 year ago

  • Archived

i can't scroll down on the privacy & security preferences so I can't reach the segment where I can delete cache/cookies. what do i do? turned off the Mac laptop and turned it back on. nothing. i HATE that there is no person to talk to over the phone!

I followed the instructions on the help site. Went to preferences. Went to Privacy and Security. But when I try to scroll down to find the Delete Cache/Cookies (or whate… (read more)

I followed the instructions on the help site. Went to preferences. Went to Privacy and Security.

But when I try to scroll down to find the Delete Cache/Cookies (or whatever it says -- I don't know because I can't get to it!), my laptop scrolls down to Sync, the next category below Privacy & Security.

I turned off the Mac laptop and turned it back on. nothing. Help.

I'm sure I'm doing something incredibly stupid and it's a quick fix. If only there were a phone number to call . . .

Asked by joanryan1 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Oddball notice

When I go to Firefox help under Privacy there is a line at the top saying my browser is being managed by my organization. I DO NOT HAVE AN ORGANIZATION CONNECTED TO THIS… (read more)

When I go to Firefox help under Privacy there is a line at the top saying my browser is being managed by my organization. I DO NOT HAVE AN ORGANIZATION CONNECTED TO THIS COMPUTER!

The link seems to go to Webroot which I do have - but that makes no sense.

Asked by synchronicity1 1 year ago

Last reply by philipp 1 year ago

  • Archived

Privacy Certification Expire Day showing not Right ?

Privacy Certification Expire Day showing not Right ? That is advised by Trustwave who issued the cert to contact Firefox after their checked up at the account register si… (read more)

Privacy Certification Expire Day showing not Right ? That is advised by Trustwave who issued the cert to contact Firefox after their checked up at the account register side.

Sincerely

Asked by Li HUANG 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Mozilla se cierra al intentar instalar el certificado PKCS#11 para el uso del DNIe en Mozilla

Hola, Estoy intentando configurar manualmente Mozilla Firefox para hacer uso de los certificados digitales del DNIe 3.0. Cuando intento cargar el nuevo controlador del d… (read more)

Hola, Estoy intentando configurar manualmente Mozilla Firefox para hacer uso de los certificados digitales del DNIe 3.0. Cuando intento cargar el nuevo controlador del dispositivo "DNIeRemotePKCS11.dll" que se encuentra en Windows\System32, se cierra automáticamente el navegador y cuando lo reinicio no me aparece como dicho controlador.

He probado a reiniciar el equipo y nada...

Gracias de antemano.

Asked by vjnaranjo 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Display security question

Ecosia search engine blocked my IP address. To unblock it I have to answer a security question. But this question is not displayed in firefox. How to get it to display? H… (read more)

Ecosia search engine blocked my IP address. To unblock it I have to answer a security question. But this question is not displayed in firefox. How to get it to display? Hint: Am in China, displays in Chrome but I do not want to install it. Linux Mint 20, Firefox 79.0.

Asked by admin265 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

settings to allow or deny e mails to me

i am a novice. the settings seem to be blocking ALL emails other than the ones I have allways get. 1 national company has tried to emailme on several occassions without s… (read more)

i am a novice. the settings seem to be blocking ALL emails other than the ones I have allways get. 1 national company has tried to emailme on several occassions without sccess. It seems some emails are blocked and I don't know how to change settings to allow genuine companies to contact me and at the same time screen out the dodgy ones.Can you guide me please?

Asked by davidstinton133 1 year ago

Last reply by Tony98 1 year ago

  • Archived

Firefox keeps asking me for master password

Firefox keeps asking me for master password. It doesn't matter if I type my password in, it reappears over and over and over and over and over. It's become impossible to … (read more)

Firefox keeps asking me for master password. It doesn't matter if I type my password in, it reappears over and over and over and over and over. It's become impossible to proceed because that popup prevents any further action on the browser. If I follow the instructions about unselecting "Use a master password", it asks me to ... enter the current password. I do, and the the OK button is grayed out and unavailable.

I'm not using either of the two virus programs you mention (ESET & some other). This is driving me batshit.

Please help resolve this. I'm using v. 79.0 (64-bit) on Windows 7.

Thank you.

Asked by doug_montalbano 1 year ago

Last reply by Shashank Shekhar 1 year ago

  • Archived

Firefox asks for password every few minutes

Hi. I find that the 'enter password' pop-up comes up every two or three minutes. I'm not going to any password protected sites when this happens. I can just close the … (read more)

Hi. I find that the 'enter password' pop-up comes up every two or three minutes. I'm not going to any password protected sites when this happens. I can just close the pop-up and continue on with what I'm doing. Whether I close the pop-up or actually enter the password, it still pops up again in a couple of minutes. Any ideas? Thanks.

Asked by george.g.leiter 1 year ago

Last reply by spelled.with.k 1 year ago

  • Archived

Is there a way I can view my password in my current computer where I started my account

I am wanting to sign in on another device, but forgot my password. if I sign out of my Mozilla account on the computer I currently use, is there a way to view my passwor… (read more)

I am wanting to sign in on another device, but forgot my password.

if I sign out of my Mozilla account on the computer I currently use, is there a way to view my password so I can sign in to Mozilla on my other device and sync it?

Asked by kby1952 1 year ago

Last reply by cor-el 1 year ago

  • Archived

The "save this login" prompt using bogus information

When I go to log into sites, I get a prompt from Firefox to update the stored password, even though I'm logging in with the autofilled password. When I click to show the … (read more)

When I go to log into sites, I get a prompt from Firefox to update the stored password, even though I'm logging in with the autofilled password. When I click to show the password they want to update with it pops up as "test". I don't get this problem with Chrome and Edge, but it does happen on FF with different computers.

Asked by stamengp03s 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox will NOT remember my setting to "ask to save logins and passwords"

I would like Firefox to "ask to save logins and passwords" I keep checking that option but it doesn't stay that way. What can I do? I keep going in to the option and it's… (read more)

I would like Firefox to "ask to save logins and passwords" I keep checking that option but it doesn't stay that way. What can I do? I keep going in to the option and it's unchecked. I don't see a "save the new setting" Argh. Driving me crazy.

Asked by maxinepenty 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox LOCKWISE

How can i uproot LOCKWISE? Where can i download the old version? Guess its time to migrate away from firefox, you hired and listend to the wrong people! FIRE … (read more)

How can i uproot LOCKWISE? Where can i download the old version? Guess its time to migrate away from firefox, you hired and listend to the wrong people!













FIRE THE PEOPLE WHO MADE THIS DECISION TO MAKE FIREFOX LOCKWISE PERMANENTLY INTO FIREFOX. NO BODY LIKES THIS POS. ITS NOT MORE SAFE AT ALL!

FIRE THE PERSON WHO SAID YES TO THIS MOVE!

Asked by redwolfrz 1 year ago

Last reply by Wesley Branton 1 year ago

  • Archived

PR_END_OF_FILE_ERROR

I was using Mozilla version 79.0.0 on Windows 7. I was using Mozilla since I purchased desktop, found no issue. I install retail POS software, since then not able to use … (read more)

I was using Mozilla version 79.0.0 on Windows 7. I was using Mozilla since I purchased desktop, found no issue. I install retail POS software, since then not able to use Firefox. As soon I tried to open a website PR_END_OF_FILE_ERROR is displayed. I was also using Anydesk for remote troubleshooting of software. I uninstalled it, but problem is unsolved. I checked for proxy settings, nothing there. Refreshed Firefox, there is no Firefox profile created. I am not using any third party software for security. Windows defender is active. Any solution so that I can access web pages?

Asked by ved.enterprises.nm 1 year ago

Last reply by FredMcD 1 year ago