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Norton support

Firefox no longer supports Norton Identity Safe Mobile Unlock and Auto Fill UN/PW, anyone have a solution? I have Windows 10 with Norton Extensions enabled and Norton Vau… (read more)

Firefox no longer supports Norton Identity Safe Mobile Unlock and Auto Fill UN/PW, anyone have a solution? I have Windows 10 with Norton Extensions enabled and Norton Vault is displayed but does nothing. Firefox is up to date also (that could be the problem; everything worked a week ago.)

Asked by kellerr 3 years ago

Answered by Dropa 3 years ago

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Unwanted "Manage Password" suggestions in Special:UserRights on MediaWiki sites

Hi everyone, I'm encountering an issue specifically on MediaWiki sites, like this one, where the "Special:UserRights" page behaves strangely. Whenever I try to type in t… (read more)

Hi everyone,

I'm encountering an issue specifically on MediaWiki sites, like this one, where the "Special:UserRights" page behaves strangely. Whenever I try to type in the input area, the browser suggests "Manage Password" even though it's not a relevant action on this page.

I'm using Firefox 123.00 and this happens on both my Linux (Ubuntu 22.04) and Windows 11 OS. I don't have any password manager extensions installed.

While this might seem like a minor inconvenience, it's quite disruptive to the workflow when managing user rights on MediaWiki sites.

Has anyone else experienced this issue? Is there a known solution or workaround to prevent the "Manage Password" suggestion from appearing on the "Special:UserRights" page?

Thanks in advance for any help!

Asked by Abrarul Hasan 1 year ago

Answered by cor-el 1 year ago

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Protected Browser.

NOT to remove personal data? Does it give you an option for personal date not to be removed?? what about all the stored password? Can one of you tell me why all of sudde… (read more)

NOT to remove personal data? Does it give you an option for personal date not to be removed?? what about all the stored password? Can one of you tell me why all of sudden I get this error COULDN'T LOAD XPCOM? can you send me a link where to reinstall new version on top of the one I have running now Thanks

Asked by me2010_us 11 months ago

Last reply by James (On Leave) 11 months ago

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Website Login not Retained while Browsing

I don't mean "saving" login information for later use, that I do not want to do. What I mean by the login not being retained is that when I log-in to a website like say … (read more)

I don't mean "saving" login information for later use, that I do not want to do. What I mean by the login not being retained is that when I log-in to a website like say Amazon, while I'm browsing, I end up having to re-enter my login information pretty much every other time that I switch between pages. I've never had an issue like that with any other browser. Is there some setting I need to adjust to stop that from happening? As I said, I'm not looking to save my passwords and usernames within the browser, I just want to effectively browse a website after logging into it without needing to login every time I move between pages. Thanks!

Asked by SuMo Bot 3 years ago

Answered by FredMcD 3 years ago

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Website persistent on staying in cookies

Hi there, in my settings in firefox: there is a website that refuses to go away from the "Manage Data" section of the "Cookies and Site Data" section of my Firefox settin… (read more)

Hi there, in my settings in firefox: there is a website that refuses to go away from the "Manage Data" section of the "Cookies and Site Data" section of my Firefox settings. I will select to remove all of the cookies ever, and even when I refresh the settings page, or close and restart the App, or turn my computer off and on again, it is still there. Strange! I would like assistance with this.

of note, I've checked w/ third party extensions that manage cookies, and that website doesn't show up when I manage cookies via said extension.

I have MacOS Big Sur, 11.7.10. I have the latest version of Firefox.

Thank you!

Asked by julia 7 months ago

Answered by cor-el 7 months ago

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spell check

Is spell-checking done locally on my computer, or is it done on the Mozilla website? I just found out that the Chrome and Edge browsers send my typed message to the home… (read more)

Is spell-checking done locally on my computer, or is it done on the Mozilla website? I just found out that the Chrome and Edge browsers send my typed message to the home office, and that is where the spell-checking is done. Can I assume that this process is done locally on my own computer with Firefox?

I've been paranoid about security for many years, and every little bit of info I can add to my personal well-being lets me sleep that much better at night.

I am currently 82 years of age and have been using Firefox since it first became available, just because of its advertised security features. Quite happy with it and hope it stays on top of my needs.

And I have the same question regarding Thunderbird and its security properties.

Thank you.

Bob ([removed email from public support forum])

Asked by rtb415 1 year ago

Answered by James (On Leave) 1 year ago

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Unable to find proxy server

I just downloaded FireFox because it's the browser that's recommended by the IT administrator for using the company proxy. I've set up the proxy settings but with the pro… (read more)

I just downloaded FireFox because it's the browser that's recommended by the IT administrator for using the company proxy. I've set up the proxy settings but with the proxy set I cannot connect to any site.

I get this message in the browser window Unable to find the proxy server

Firefox is configured to use a proxy server that can’t be found.

   Check the proxy settings to make sure that they are correct.
   Check to make sure your computer has a working network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

I've double checked the proxy settings and they are correct. I can connect to sites with other browsers to I have a network connection. My computer does not have a firewall set.

Also FireFox connects to websites when I disable the proxy. I've also confirmed with other colleagues that they are using the proxy so the problem is not that the proxy server is not correctly set up.

Can anyone help me troubleshoot?

Asked by SuMo Bot 2 years ago

Last reply by SuMo Bot 2 years ago

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history

Two issues: 1. History is truncated, does not show all history even though Custom Settings set to remember. One google post said to 'delete all history upon closure' .… (read more)

Two issues:

1. History is truncated, does not show all history even though Custom Settings set to remember. One google post said to 'delete all history upon closure' ... There are many, many posts from users having same issue.

2. Whatever history is being recorded is no longer simply a list (Ctrl-H) but is sorted into Today, Last Week etc. which is both annoying and makes searching for previously located site impossible unless you know WHEN you visited (unlikely).

Why was the changed? And why don't you change it back so when I select History, Show All History from task bar, Firefox would do just that?

Asked by campgraves 1 year ago

Answered by cor-el 1 year ago

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Restricted Access using Mozilla

I mistakenly blocked a website that I use all the time this morning. I am not getting a big red exclamation point and it says Restricted Access. I need to regain access… (read more)

I mistakenly blocked a website that I use all the time this morning. I am not getting a big red exclamation point and it says Restricted Access. I need to regain access to this site as I use it daily for business. Help! Thanks.

Asked by stlhseeker 3 years ago

Answered by Terry 3 years ago

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I can only put 5 digits out of 6 to create 2FA.

So basically, I'm trying to add a 2FA code, homever when I scanned the code using google authenticator, everything went normal. Homever, when I try to put in the code, fi… (read more)

So basically, I'm trying to add a 2FA code, homever when I scanned the code using google authenticator, everything went normal. Homever, when I try to put in the code, firefox only lets me put 5 digits but not 6. Any solutions?

Asked by TomeQ_537 4 months ago

Answered by TomeQ_537 4 months ago

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Block Party

Hi. Block Party was just pitched by the WaPo but I see few people here are using it ... yet. Perhaps because you're not monitoring it? I am curious about how it got such… (read more)

Hi. Block Party was just pitched by the WaPo but I see few people here are using it ... yet. Perhaps because you're not monitoring it? I am curious about how it got such a MAJOR free (?) promotion and whether/if there's a way you can or do verify it's claims? For instance, maybe it does what it says it does (clean/close gaps in privacy) but what does it do with the intel it gains?

Is there any chance you can/will verify it in the future?

thanks kindly, steph

https://www.washingtonpost.com/technology/2024/11/03/online-privacy-settings-block-party/?carta-url=https%3A%2F%2Fs2.washingtonpost.com%2Fcar-ln-tr%2F41ce69d%2F67e57df78492b94b923ec304%2F5d779da19bbc0f0886c7a302%2F42%2F59%2F67e57df78492b94b923ec304

Asked by Steph 2 months ago

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Can Websites track my Theme?

Can websites i visit track my browsertheme for example system default or light or dark theme? I like the dark theme but i'm not using it because i fear it makes my browse… (read more)

Can websites i visit track my browsertheme for example system default or light or dark theme? I like the dark theme but i'm not using it because i fear it makes my browser much more unique, is that so? If so, is there a preference or another way to prefent websites from tracking my browser theme?

Asked by Firefox_Beginner 3 years ago

Answered by Amelia 3 years ago

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Browsing data and Cookies. Not deleting.

Hey all. Please help. Periodically I delete my cookies and site data thus... Preferences/Privacy & Security/Cookies and Site Data/Clear Data. I used to use an add o… (read more)

Hey all. Please help.

Periodically I delete my cookies and site data thus... Preferences/Privacy & Security/Cookies and Site Data/Clear Data. I used to use an add on for this but it stopped working.

Today it says I have "Temporary and cached files 1.3 MB". But it says that after Clear Data. It says it after I quit and restart Firefox. And I still says it after restart the computer. My Manage Data... and Manage Exceptions... boxes are empty. I have tried running Antivirus Zap Pro, which doesn't find anything sinister. How can I get rid of it... whatever it is? Can I access the folder and delete it manually?

I'm on an old Macbook Air, running Monterey. With the latest Firefox 132.0.2

Thanks in advance.

Asked by strewth101 6 months ago

Answered by strewth101 6 months ago

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Permanently remove check mark from Cookies in Clear Data window

I am frequently needing to clear the Cached web content, when doing development work on a website. I always need to remember to remove the check mark from the Cookies box… (read more)

I am frequently needing to clear the Cached web content, when doing development work on a website. I always need to remember to remove the check mark from the Cookies box. However, I sometimes forget and loose dozens of log-in cookies and need to reset them, which is a big pain.

I was unable to find anything in the Firefox Advance Configuration settings. In Chromium and Chrome browsers, only the Cached images and files box is set with a check mark. If I cannot change the default for Cookies, this is reason enough for me to switch browsers, despite using Firefox for many years.

Asked by poole_victor 1 year ago

Answered by Terry 1 year ago

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Is there a way to turn off tracking URL fragment insertion from the release notes page when clicking "What's New" in the Firefox update modal?

Is there a way to turn off tracking URL fragment insertion from the release notes page when clicking "What's New" in the Firefox update modal? When I click "What's New" … (read more)

Is there a way to turn off tracking URL fragment insertion from the release notes page when clicking "What's New" in the Firefox update modal?

When I click "What's New" in this modal (see Screenshot 1), it loads the release notes page for my current version (although it really should load the release notes page for the version it wants me to upgrade to, but that's another issue altogether), and inserts a bunch of tracking URI fragments onto the URL (see Screenshot 2).

Is there a way (in Settings, about:config, Windows Registry, etc.) to disable that fragment insertion?

Asked by Tyler 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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How do YouTube recommendations identify my Firefox?

The story is when I accidentally clicked on a sick video, YouTube start to recommend me similar sick videos. So my question is how does YouTube get my identity? I'm no… (read more)

The story is when I accidentally clicked on a sick video, YouTube start to recommend me similar sick videos.

So my question is how does YouTube get my identity?

I'm not logged in. my profile is actually a snapshot, so when I restart Firefox, it go back to the snapshot. I even restarted my ISP router to get a new IP address. This did not work.

Only when I create a new profile with "firefox -P" does YouTube start to see me as a new person.

So how does YouTube identify my Firefox profile? I don't think it's in the https request headers. Weird.

Asked by hi210 1 year ago

Answered by Paul 1 year ago