Firefox Support Forum

I cannot log in to my Google account with Firefox. I get this message: You appear to have no security keys registered on your account, and won’t be able to sign in. To sign in on this device, ask your admin about registering a new security key or choosing another second step for verification.

I am the administrator of my account on Google Workspace. I have no idea what the problem is. I have MFA turned on and I am able to log in to Google with Chrome and Edge. I don't see an option on the Google Admin security tab to create a new security key. Please advise on a fix. Thanks

Hello, I use dark mode extensions extensively :) and I really dislike light mode pages. However, Mozilla pages refuse to be changed due to the fact that they are "protected" by default.

I don't really care for this protection. Can it be disabled?

Everytime i sign into my hotmail.com account, it asks me to sign in, which happens a number of times each day. I contacted outlook, but because i use firefox as my browser they couldnt help me. Not long ago, i didnt need to sign in each time. I might have changed some computer settings, but im not sure which ones. I use a laptop...stu

Hello! A site kept popping up a confirmation window for an action I was trying to take, and in the confirmation window, there was a checkbox for something like "don't allow [this website] to prompt me again" (that's as best I can remember). I checked the box thinking it would just allow the action to happen without the confirmation window, but instead, the site just won't take that action anymore. How can I undo this setting? Thank you!

I noticed the following message at the top of my browser settings page - "Your browser is being managed by your organization." Except, this is on my home computer and not being managed by an organization. Is my browser compromised?

The check box 'Ask to save logins and passwords for web sites' keeps unchecking itself. It used to work fine. Now, it doesn't. And consequently, the sub-item 'Autofill logins and passwords' won't work either.

Every time I open the browser to login to a website that has the login details saved, nothing happens. I have to go into settings every time and re-check the main checkbox (i.e. 'Ask to save...') in order to also activate 'Autofill...'.

This is really frustrating and annoying. Why won't the box stay checked? Hope you can come up with an answer. Many thanks.

When working in Ancestry.com I am having a problem when I try to upload pictures. I get a banner across the top saying my Local Storage is disabled. I have deleted history and about everything it has said to try but to no avail. This just started about 2-3 weeks ago. Before that it has always worked correctly. Not sure it this was due to Microsoft 11 loaded, newer version of Firefox or something. It is causing me to have to go to Google Chrome which has other issues with screen prints which work much better in Firefox. How can his be fixed.

https://www.gfashion.com/en/ This website is important for me. I have saved all passwords and users info to firefox. When I login in , the username and password is empty.

Even if I click the username input box, the stored user list will not be displayed, but when I click the password box, the stored user password list can be displayed, which is unacceptable. I also tried in mobile version. It is the same thing.

I have used all the methods mentioned in Support, but still cannot solve the problem. But the website works well in Chrome and Edge. Although I like this software very much, I have to use it sparingly because it is troublesome to log in every time. I hope you can support this type of website, thank you.

I try to clear cookies and site data but it doesn't work and keeps coming back. I've cleared hundreds of times before with no problem but now for some reason the data doesn't clear. I've tried clearing history first, or clearing each item individually but nothing working? What do I do?

Why do I routinely receive the "Secure Site Not Available" message even when the site I am trying to log on to is in fact https? (I tried to attached a screen shot example that comes up when trying to go to news.google.com, which is an https site; but the image upload process did not work).

Okay, hi- first time here. I have, as far as I know, all my preferences set correctly- clear history and cookies upon shutdown, etc yet EVERY time I reopen Firefox it's attempting to resume my last session which seems to me to be the opposite of how I have it configured so I was wondering what I also need to do to eliminate this privacy concern. Thanks in advance~

I use Firefox (94.0.2) on a Macbook Pro (using MacOS 11.6.1) and went to log in to Twitter this evening and had a strange result. I only occasionally view Twitter using my laptop and I use my email address and a password to log in. When I clicked in the field that reads "Phone, user name or email" I expected to see the Firefox autofill to show my email address, but instead it shows the name "Farha Hussain" (see screenshot image).

I checked my Firefox preferences for Saved Logins and I have my email address and password for Twitter saved there, but no mention of Farha Hussain (my name is Keith). I tried other websites to see if I could recreate the issue and couldn't. I visited the Twitter login form using Chrome and Safari and neither suggested Farha Hussain as a user name, so I think that this is something specific to Firefox on the Twitter website.

To make this an even more unusual situation, the only "Farha Hussain" that I know is a doctor in my city who I have been meaning to contact to see if she is accepting patients, but haven't yet done so. Her name is in my Mac Calendar and that's the only place I can think of on my computer (not in contacts or anywhere else). How this would be connected to a Twitter login is beyond my understanding.

Let me know if you would like additional information or screenshots.

I have been attempting to use Firefox Private browsing default installation out of the box on netflix, and messages.google.com/web and in netflix's case videos do not play, and google messages page is a blank white page, and also any website that uses facebook comments, that section is not loaded. What is this setting that is causing these behaviors in the private browsing mode, is there a article somewhere that explains in detail how firefox's private browsing mode works?

Hey, All of the saved logins and passwords are gone while the bookmarks remain.

I noticed that logins and passwords disappeared after the computer turned off unexpectedly due to low battery and unstable power connection couple times in a few minute interval.

How do I get back logins and passwords?

Hi All, I am using firefox on my work laptop and it was working fine, until today that it was updated to the new version: 94.0.2 (64-bit)

I noticed that the new version was very fast, so I decided to switch from Chrome to Firefox. I imported all my logins and bookmarks, but when I go to a website, in the part where I should enter my login information, the drop-down menu does not show up, even though I have several saves usernames and passwords! I tried entering my logins manually into the password manager, but they still do not show up. The previous saved logins show up and work fine. But the new ones don't. Can you help me solve this issue? the image shows what I mean. The older login that was saved before the new update shows, but none of the other 4 logins that I imported or manually entered into the password manager show up.

My new computer is running Windows 11. I just tried to log on to my Vanguard account and the Logon button has no response. Using Microsoft Edge I had no problems logging on so the issue must be with Firefox security controls. I have turned off Ad Blocker Ultimate as well as made an exception for cookies from this site. What can I do to fix this?

When I logon to my ANZ account - I get a msge " Access denied. Error 15. This request was blocked by the security rules." I can still logon through my iphone app, and also through my other laptop (Macbook), and I tried successfully using another browser (Microsoft Edge), so it must be the settings or a security block on my Dell laptop & Firefox browser? How can I check the settings in Firefox? Thanks Graeme

Nothing happens when I enter my gmail id and click Next in google login page. Seeing the below error message in Developer Tools -> Console.

Content Security Policy: The page’s settings blocked the loading of a resource at https://ssl.gstatic.com/accounts/static/_/js/k=gaia.gaiafe_glif.en_GB.Qmzxml1wSug.O/am=AVSKJSkBIAAAAQMAAAAACAAAHgRgEJjrDQE/d=0/excm=glif_initial_css/ed=1/rs=ABkqax2exLx40csLSt8ILw0WSxSJK2QV2g/m=sy2x,sy2w,i5dxUd,m9oV,RAnnUd,sy2y,sy2z,sy30,uu7UOe,sy31,sy32,sy33,soHxf (“script-src”).