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  • Archived

Digital certificate - ask you every time

"When a server requests your personal certificate" my preference is set to "Ask you every time" but Firefox is remembering the certificate I used last time for a site and… (read more)

"When a server requests your personal certificate" my preference is set to "Ask you every time" but Firefox is remembering the certificate I used last time for a site and does not allow me to select a different certificate. How can I change this please? My Firefox browser version is 84.0.2 (64 bit). Thanks

Asked by julie_jakings 2 years ago

Last reply by juliovc77 1 year ago

  • Archived

Cannot add secondary email to Firefox account

Hello, I'm trying to add a secondary email address to my Firefox account but each time I try I get the following message: "Secondary email must be different than your acc… (read more)

Hello, I'm trying to add a secondary email address to my Firefox account but each time I try I get the following message: "Secondary email must be different than your account email" I'm not typing the same main email address, I'm actually trying to type another one. The only possible reason that comes to my mind is that the address I want to add is already used as a secondary address for another Firefox account (namely, the one I use at work). I don't know if it makes sense, but it's the only possible situation this address is to be already found. Any ideas why this happens and how to fix it? Thanks in advance.

Asked by campagnaro.marco.1 2 years ago

Last reply by Ed 1 year ago

  • Archived

access to online banking

i can no longer access online backing through Firefox. When i place my name and password in the boxes i get directed to an "authentication" screen and nothing happens. … (read more)

i can no longer access online backing through Firefox. When i place my name and password in the boxes i get directed to an "authentication" screen and nothing happens. The back indicates the condition is not caused by them.

Asked by jwtrachy 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

How do I allow third-party cookies for certain websites?

Currently, I have configured my Privacy & Security settings in which all third-party cookies are blocked. This causes certain websites to break and become nonfunction… (read more)

Currently, I have configured my Privacy & Security settings in which all third-party cookies are blocked. This causes certain websites to break and become nonfunctional.

How do I configure my settings to which all third-party cookies are blocked by default, but for specific websites I choose they are not blocked?

I do not want to change my settings in which cookies are blocked only from websites I have not visited; because there are some websites I frequent that I still wish to block third-party cookies.

Thank you

Asked by zachsparks 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Restore Previous Session

Recently, Restore Previous Session is not working like it did before V.89 (and the removal of Tools > Options). Here are my settings. When I close and reopen Firefox… (read more)

Recently, Restore Previous Session is not working like it did before V.89 (and the removal of Tools > Options).

Here are my settings. When I close and reopen Firefox my open tabs do not reopen like they used to.

Is this a known bug or something I'm doing wrong?

Asked by rabbit 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Google has taken over and won't let me use Firefox today

I have been a Mozilla Firefox user for years, today I used CCleaner and since, have not been able to use Firefox as I wish. I downloaded a new Firefox Browser, installed … (read more)

I have been a Mozilla Firefox user for years, today I used CCleaner and since, have not been able to use Firefox as I wish. I downloaded a new Firefox Browser, installed it, was able to use it for a short while, but when I stopped using the computer for a while and came back to it, I can only get Chrome, and cannot get Firefox up and running again...I have even uninstalled Chrome in the control panel, but it is still popping up when I click on my Firefox icon!! Help!! FF is my default browser, has been for years!!

I have tried to attach a screenshot of Google on my computer, it won't let me attach it, no matter where I save it. How do I get them out of my computer? I need help!!

I have tried task manager, 7 instances of Firefox w/0% CPU, No instance of Chrome showing.

Asked by kthywin 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Updated FIREFOX and lost all my saved passwords.

Hello all. Had some wonky display settings (couldn't see any text on my webpages) so I did a "REFRESH FIREFOX". Display now looks great but all my saved passwords and g… (read more)

Hello all.

Had some wonky display settings (couldn't see any text on my webpages) so I did a "REFRESH FIREFOX". Display now looks great but all my saved passwords and god knows what else have disappeared. Please help.

This is the current version of the browser 89.0.1 (64-bit)

Asked by patricimo 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Trouble making online payments

When entering credit/debit card details something in the settings or addons is stopping the process and the purchase fails. I am still able to make payments with a differ… (read more)

When entering credit/debit card details something in the settings or addons is stopping the process and the purchase fails. I am still able to make payments with a different browser so it is a Firefox issue.

I am using a PC with Windows 10 and Defender security. Everything seemed to be ok until the latest version of Firefox but I suspect there might be a conflict between the browser security settings and the addons.

I have used Forget Me Not, Privacy Badger and Adblocker for a few months without any issues but I'm not sure now if it's not overkill.

Would be grateful for help regarding any known conflicts - I suspect I don't need Privacy Badger but I'm not sure about the Firefox tracking settings as well.

Asked by Steve 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Secondary Email

I need to ask Mozilla to fix a bug in my/their account page. I can't add my secondary email because my emails all use the same name even though they are at different site… (read more)

I need to ask Mozilla to fix a bug in my/their account page. I can't add my secondary email because my emails all use the same name even though they are at different sites. How do I get developers to fix this simple authentication problem since we can't talk to any tech support?

Asked by Duane Young 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

unblock spam

‘I am trying to forward a Weekly Newsletter from a trusted source when I select send/forward this message comes up’ "An error occurred while sending mail. The mail serve… (read more)

‘I am trying to forward a Weekly Newsletter from a trusted source when I select send/forward this message comes up’ "An error occurred while sending mail. The mail server responded: 5.7.1 Message rejected due to possible spam content. Please check the message and try again."

Asked by manmills 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Banking page has stopped responding

I can't access my online banking with FF in recent weeks. It works fine in Safari. I think I've exempted it from the malicious software/cookies restrictions. Any suggesti… (read more)

I can't access my online banking with FF in recent weeks. It works fine in Safari. I think I've exempted it from the malicious software/cookies restrictions. Any suggestions gratefully received.

Asked by gladtobe 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Site certificate won't stay deleted

Client certificates don't stay deleted. cert9.db is restored on Firefox Nightly re-launch. Steps to reproduce: - I delete a client certificate "Your certificates" - I c… (read more)

Client certificates don't stay deleted. cert9.db is restored on Firefox Nightly re-launch.

Steps to reproduce: - I delete a client certificate "Your certificates" - I close Certificate Manager - I open Certificate Manager and the certificate is back

- I delete the same client certificate - I locate the profile in about:profiles (Profile: default-nightly, is in use)

 I do "show in Finder" and delete cert9.db

- I close CM - I open CM and the cert is back

- I delete the same client certificate - I locate the profile in about:profiles (Profile: default-nightly, is in use)

 I do "show in Finder" and delete cert9.db

- I close Firefox Nightly - I open Firefox Nightly and cert9.db is restored, the certificate is back.

uname -a: Darwin Axels-Dev-MacBook-Pro.local 20.5.0 Darwin Kernel Version 20.5.0: Sat May 8 05:10:33 PDT 2021; root:xnu-7195.121.3~9/RELEASE_X86_64 x86_64 BigSur 11.4

The client cert is not in the Keychain. It was before but I thought maybe it is restored from the keychain.

Asked by Axel Nennker 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Right-click properties

Why did you remove the right-click menu that showed the page settings, i.e., I used to be able to right-click and go this POPUP and could see whether or not I had saved p… (read more)

Why did you remove the right-click menu that showed the page settings, i.e., I used to be able to right-click and go this POPUP and could see whether or not I had saved password for this particular page!

If you removed that feature, that's REALLY STUPID!!!! STOP making FF worse!

Just like when I try to submit suggestion/feedback, I go to some dumbass page now (https://mozilla.crowdicity.com/) and there is STILL no option to submit feedback! RETARDED

GREAT JOB FF DESIGN TEAM = FAIL!

Asked by Greg 1 year ago

Last reply by cor-el 1 year ago

  • Archived

2 lines at the top is unacceptable

Give us the option to remove it (tabs). Also I dont use tabs - only fresh windows. Really sorry but this is totally unacceptable and i will leave Firefox if no removal p… (read more)

Give us the option to remove it (tabs). Also I dont use tabs - only fresh windows.

Really sorry but this is totally unacceptable and i will leave Firefox if no removal possible after using firefox from its beginnings!

Asked by xtrick 1 year ago

Last reply by cor-el 1 year ago