Problem with every website I try to visit with Firefox

Every website I try to visit with Firefox produces a page which reads "Suspected Phishing." And when I click on "Ignore and proceed" I am taken to a blank webpage. Each w… (read more)

Every website I try to visit with Firefox produces a page which reads "Suspected Phishing." And when I click on "Ignore and proceed" I am taken to a blank webpage. Each web address in the URL field reads "SmartDirect.de." Firefox has thus, for me, become a useless browser.

Is there anything I can do to fix this problem with Firefox? In answering my question please bear in mind I do not have a PhD from MIT and am not an expert in computer science.

Asked by gymmo 3 weeks ago

Last reply by jonzn4SUSE 3 weeks ago

Line break (\r\n) missing in clipboard after Firefox update – breaks formatting in Windows apps

Hello! After the latest Firefox Desktop updates (not sure which one exactly, since I didn't notice the issue immediately), I've started experiencing a problem with copy-… (read more)

Hello!

After the latest Firefox Desktop updates (not sure which one exactly, since I didn't notice the issue immediately), I've started experiencing a problem with copy-pasting text — specifically with line break formatting on Windows 10.

Instead of copying line breaks using the Windows-style carriage return + line feed (\r\n), Firefox now copies only line feeds (\n). As a result, the text appears as a single long line when pasted into native Windows applications — which breaks the expected formatting. This behavior mainly affects:

  • Text editable fields (e.g., contenteditable or textarea) in modern web applications.
  • Code blocks or snippets (such as in Markdown or monospace) copied using "Copy" buttons (e.g., in ChatGPT or GitHub).

At first, I noticed this only when copying code from ChatGPT using the code-snippet copy button. But now it happens in almost all editable text areas — if I enter text with line breaks manually, and then copy it, those breaks do not appear properly in native Windows apps. For example:

  • In Google Sheets, I often edit text with line breaks in a cell, but when I copy it back, it's all flattened into one line.

Right now, I have to fix this using scripts that replace \n with \r\n, but that's a very inconvenient workaround.

❗My main question is: What changed in Firefox that caused this behavior? This used to be reliable and feels like a regression. It’s a very basic feature and critically important for my daily workflow!

🔧 Follow-up questions:

  1. Can this be fixed in a future Firefox update? Will it be addressed?
  2. Is there a way to fix or configure this behavior right now via browser(settings, configs)?
  3. Is there an extension or workaround that can restore the \r\n format without manual scripting?

Affected apps:

  • ChatGPT
  • Google Spreadsheets
  • Trello
  • ProtonMail (regular text copying)
  • (more)

Thanks in advance for any clarification or suggestions!

Asked by Kybin3ts-BoGo0d4N 4 days ago

Last reply by TyDraniu 4 days ago

video converence

I am no longer allowed to join a video conference that I was able to join several months ago. Some how, some where a setting was changed and I have not been able to find … (read more)

I am no longer allowed to join a video conference that I was able to join several months ago. Some how, some where a setting was changed and I have not been able to find it. Please direct me step by step to change the setting necessary for me to join this video conference.

Asked by trf1969609 5 months ago

Last reply by Alois 5 months ago

Firefox's locally stored website data is abnormally large, causing some web pages to fail to load.

Firefox prompted me that my local storage space was insufficient. When I opened the data management page, I found that a particular website's local storage was abnormally… (read more)

Firefox prompted me that my local storage space was insufficient. When I opened the data management page, I found that a particular website's local storage was abnormally large, and some websites were inaccessible or unable to log in. After restarting Firefox, the issue did not reoccur.

Asked by 你什么都没看见 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Where is this magic customise window? (To get a homepage icon on rubbish W11)

I have to keep exiting firefox each time to go to new site, may be better to just use MS edge? Many ask this, why not just put it on as default? W8.1 far better than thi… (read more)

I have to keep exiting firefox each time to go to new site, may be better to just use MS edge? Many ask this, why not just put it on as default? W8.1 far better than this new W11.

Asked by bramwell1 2 months ago

Last reply by TyDraniu 2 months ago

outlook secure connection failed

have had trouble with outlook all day. Now, every attempt to gain access to email results in "secure connection failed." Website has worked for many, many years, so wha… (read more)

have had trouble with outlook all day. Now, every attempt to gain access to email results in "secure connection failed." Website has worked for many, many years, so what is problem/fix?

Asked by rpcrpc 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

i need hilps

An error occurred during a connection to www.youtube.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are trying to view cannot be shown b… (read more)

An error occurred during a connection to www.youtube.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

why i see this

Asked by mahan laptob 2 months ago

Last reply by jonzn4SUSE 2 months ago

Earthlink mail will not download

Every so often a link goes "bad" on Firefox. After years of being ok, the link won't download or it downloads partially and the wheel of death keeps spinning. The only so… (read more)

Every so often a link goes "bad" on Firefox. After years of being ok, the link won't download or it downloads partially and the wheel of death keeps spinning. The only solution I have found is to switch to Google. This time my earthlink email downloaded but would not allow me to scroll down on an individual page. Then it wouldn't download at all. I don't know if it is connected but an odd graphic has been showing up just before the email loads. Picture a U facing right with jagged teeth closing the U. I really don't want to switch to Google. Please advise.

Asked by chelleym 4 months ago

Last reply by William Jack 4 months ago

Exporting from Otter.ai -

First of all, THANK YOU for volunteering. I've donated to Mozilla over the years and appreciate this product. Okay, here's my issue....I'm OLD! HA! Onto the pertinent iss… (read more)

First of all, THANK YOU for volunteering. I've donated to Mozilla over the years and appreciate this product. Okay, here's my issue....I'm OLD! HA! Onto the pertinent issue I hope can be solved here:

I use Otter ai to transcribe my healing sessions w/ clients (I'm an energy healer-I see dimensions within the human energy field). I'm a "low-end" user (I just made that up) because it's just me. When I try (operative word) to export and actually hit the "export" button, I get this stupid, crappy, dangling box about ChatGPT (see image below). There's no place to respond yes, no, or to close it out. The only thing I can do is hit "escape" to make it disappear but then I'm kicked out of the export process to view the original screen listing my recent meetings.

Specifics: I have a Macbook Air, macOS Sonoma version 14.4.1 w/ an Apple M1 (no idea what all this but assume it's useful for you). FF is my default browser. I use otter thru FF rather than an app on my Mac. In FF settings I've added otter ai to a list that allows website popups. I don't use Chatgpt or whatever it does on otter. I just want to export the text.

Sadly, otter ai customer support has been dismal. So, I've turned to you folks. I'm not super computer savvy, but hope I've done the basics to rule out issues. Oh, I've also logged out then in to Otter, rebooted my laptop a bunch- all the things to reset. Didn't work.

Thank you for your help!!!! Molly

Asked by mollyojsj 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Website pages will not load.

Starting early this morning I could not open a website (where I purchase supplements) I have accessed in the recent past. I added the address to the DNS listing but that… (read more)

Starting early this morning I could not open a website (where I purchase supplements) I have accessed in the recent past. I added the address to the DNS listing but that didn't help. In the verification lock icon in front of the address it says the connection is secure. But below it states the Connection verified by a certificate issuer that is not recognized by Mozilla. Prior to 1/22/25, I had no issues opening this or other websites. It doesn't matter if I have my VPN turned off or not, the website does not open. Was the Mozilla update of 1/22 the cause? If so, how do I rectify the issue I currently have? If not, how do I rectify the issue I have?

Asked by nemesis56 2 months ago

Last reply by jonzn4SUSE 2 months ago