YouTube keeps crashing

Hi Any help will be appreciated as I have this issue over a year. I thought with the updates it would be fixed but it seems like its only my firefox browser issue. Ever… (read more)

Hi

Any help will be appreciated as I have this issue over a year. I thought with the updates it would be fixed but it seems like its only my firefox browser issue.

Every time I try to view a YouTube video it keeps crashing. I get this message - Gah. Your tab just crashed. We can help! Choose Restore This Tab to reload the page. YouTube works in other browsers though.

Asked by Previsha Parbhoo 5 months ago

Last reply by TyDraniu 5 months ago

CPU busy

Hello, I have 3 PCs. One is Windows 10, Firefox 131.0.3 One is Windows 10 firefox 131.0 One is windows 11 firefox 131.0.3 All 3 PCs are running BOINC, using the remaini… (read more)

Hello, I have 3 PCs. One is Windows 10, Firefox 131.0.3 One is Windows 10 firefox 131.0 One is windows 11 firefox 131.0.3

All 3 PCs are running BOINC, using the remaining CPU power up to 100%

On PC W10 + FF 131.0 and PC W11 + FF131.0.3 BOINC and FF share the processor time up to 100% On the PC W10 + FF 131.0.3 when FF is dispatched, no processor time is assigned to BOINC and CPU busy is no more 100%. This situation occurs frequently and can last several minutes.

Asked by jlbcs 5 months ago

Last reply by Mike Taku 5 months ago

My game is glitching, what can I do to make the gameplay less choppy

Every time I play my favorite game, it is choppy at the most inconvenient times. What can I do to improve the smoothness of my game play? Mind you, its only Tetris, so… (read more)

Every time I play my favorite game, it is choppy at the most inconvenient times.

What can I do to improve the smoothness of my game play?

Mind you, its only Tetris, so the gpu's needed are not that complex.

Thanks

Asked by Nemesis Miss 5 months ago

Last reply by markwarner22 5 months ago

New Tabs don't open sites

As of last week, FF works for a few minutes on startup, but then when you open a new tab and try to go to a site you just get the dancing period, nothing opens. Already o… (read more)

As of last week, FF works for a few minutes on startup, but then when you open a new tab and try to go to a site you just get the dancing period, nothing opens. Already open tabs with sites generally still work, but sometimes crash the tabs after a bit. We've tried starting without extensions, uninstalling and reinstalling FF, changing the profile, logging in the PC (Win 10, up to date) with a different login, running SFC and DISM on the PC, and just about everything else.

Opening the FF console shows this message when the tab just rocks the period:

WindowsJumpLists: Failed to fetch favicon for https://online.adp.com/signin/v1/?APPID=WFNPortal&productId=80e309c3-7085-bae1-e053-3505430b5495&returnURL=https://workforcenow.adp.com/&callingAppId=WFN&TARGET=-SM-https://workforcenow.adp.com/theme/admin.html NS_ERROR_FAILURE: WindowsJumpLists.sys.mjs:257:29

Edge works perfectly (and unfortunately, I'm having to use Edge to enter this ticket.). Other applications don't have any issues. I'm not having this issue on 2 other similar PCs I have that run FF, only this one.

Any ideas of what might be the issue with FF on this PC? Thanks, Alex

Asked by unkiealex 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Biased Home Page

Your election-related "news" links on your home page only include anti-Trump calumny. You are a bunch of leftist lunatics supporting the overthrow of our Constitution. No… (read more)

Your election-related "news" links on your home page only include anti-Trump calumny. You are a bunch of leftist lunatics supporting the overthrow of our Constitution. No, I'm not a far right lunatic -- I'm a Ph.D. (Psychology, U. of Michigan), a former professor for 23 years, and a consulting statistician for 19 years. I've also been a user of Firefox for at least 15 years. I will no longer utilize your browser and will exert influence on everyone I know to cease using your leftist propaganda instrument.

Asked by jskprivate 5 months ago

Last reply by Wes Reynolds 5 months ago

I don't like using anything Google.

I like using google because they are pretty much the only option I have for a lot of things because I mainly use my phone, but I just have a strange feeling that they are… (read more)

I like using google because they are pretty much the only option I have for a lot of things because I mainly use my phone, but I just have a strange feeling that they are always listening and I'm not getting certain searches or the most out of my phone that I can with just there stand alone, apps and when I try to download or install certain apps or use certain things. It just always seemed to have a problem with so i'm trying to go around google, but yet still use google if you know what I mean.

Asked by asoldiersshine 5 months ago

Last reply by markwarner22 5 months ago

Linux mint 22 cinnamon constant crashes

There is a crash every time I open the browser. I tried the flatpack and system package and to no avail. Here are the crash reports: https://crash-stats.mozilla.org/repor… (read more)

Asked by kk255178 5 months ago

Last reply by jonzn4SUSE 5 months ago

compatability

Updated Foxfire with that usual automatic request on my desktop - has worked for years. Now I am getting the message : Error: Platform version 131.0.3 is not compati… (read more)

Updated Foxfire with that usual automatic request on my desktop - has worked for years. Now I am getting the message : Error: Platform version 131.0.3 is not compatible with miniVersion >=131.0.2

When I select OK- the site closes out. I cannot get access to even check the download. Thank you

Asked by christev 5 months ago

Last reply by TyDraniu 5 months ago

2012 MacBook Pro ..

I have a 2012 MacBook Pro, still using maverick's … I tried to upgrade Mozilla and now it doesn’t work. I am shy of what’s needed to run the latest Firefox version and … (read more)

I have a 2012 MacBook Pro, still using maverick's … I tried to upgrade Mozilla and now it doesn’t work.

I am shy of what’s needed to run the latest Firefox version and I’m not able to buy a newer laptop, how can I get restated again with the version that will still work on my MacBook ?.

Asked by servelshaddai 5 months ago

Last reply by James 5 months ago

video converence

I am no longer allowed to join a video conference that I was able to join several months ago. Some how, some where a setting was changed and I have not been able to find … (read more)

I am no longer allowed to join a video conference that I was able to join several months ago. Some how, some where a setting was changed and I have not been able to find it. Please direct me step by step to change the setting necessary for me to join this video conference.

Asked by trf1969609 5 months ago

Last reply by Alois 5 months ago

connect to sites

For the past two weeks, I have been unable to get to many usual web sites. Just now, it does not connect to my bank, although it did earlier. I cannot get my morning ne… (read more)

For the past two weeks, I have been unable to get to many usual web sites. Just now, it does not connect to my bank, although it did earlier. I cannot get my morning newspaper because it doesn't connect. My work flow is disruptive because I cannot access my usual websites in a timely manner. A few weeks ago, this never happened. What is wrong?

Asked by Chip Houlihan 5 months ago

Last reply by cor-el 5 months ago

Generally slow browsing on sites like youtube, twitch, and amazon

For the past several weeks I have been having issues where some parts of websites don't load like on Twitch and amazon, and YouTube videos are choppy and pause playback f… (read more)

For the past several weeks I have been having issues where some parts of websites don't load like on Twitch and amazon, and YouTube videos are choppy and pause playback frequently. I have a 7800 X3D CPU, 32 GB of DDR5, and gigabit Ethernet so its not a problem with outdated hardware. I also reinstalled the newest drivers twice, updated my bios, updated Windows, and reset my router so I'm not really sure whats causing the problem. I tested twitch and youtube on Edge and the issues are kinda there but considerably better. I was having similar issues on youtube several months ago when I was using opera, so I switched to firefox and it seemed to fix the problem until now.

Asked by dy9lan9 5 months ago

Last reply by Crismac 5 months ago

Exporting from Otter.ai -

First of all, THANK YOU for volunteering. I've donated to Mozilla over the years and appreciate this product. Okay, here's my issue....I'm OLD! HA! Onto the pertinent iss… (read more)

First of all, THANK YOU for volunteering. I've donated to Mozilla over the years and appreciate this product. Okay, here's my issue....I'm OLD! HA! Onto the pertinent issue I hope can be solved here:

I use Otter ai to transcribe my healing sessions w/ clients (I'm an energy healer-I see dimensions within the human energy field). I'm a "low-end" user (I just made that up) because it's just me. When I try (operative word) to export and actually hit the "export" button, I get this stupid, crappy, dangling box about ChatGPT (see image below). There's no place to respond yes, no, or to close it out. The only thing I can do is hit "escape" to make it disappear but then I'm kicked out of the export process to view the original screen listing my recent meetings.

Specifics: I have a Macbook Air, macOS Sonoma version 14.4.1 w/ an Apple M1 (no idea what all this but assume it's useful for you). FF is my default browser. I use otter thru FF rather than an app on my Mac. In FF settings I've added otter ai to a list that allows website popups. I don't use Chatgpt or whatever it does on otter. I just want to export the text.

Sadly, otter ai customer support has been dismal. So, I've turned to you folks. I'm not super computer savvy, but hope I've done the basics to rule out issues. Oh, I've also logged out then in to Otter, rebooted my laptop a bunch- all the things to reset. Didn't work.

Thank you for your help!!!! Molly

Asked by mollyojsj 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Unable to update Google Calendar events in Firefox

Hi, For several months (maybe even up to a year) I have been unable to edit any existing appointments or events in google calendar while using Firefox. I can open an ex… (read more)

Hi, For several months (maybe even up to a year) I have been unable to edit any existing appointments or events in google calendar while using Firefox.

I can open an existing event, make changes, but the Save button never works. It just stays on that screen.

I can switch to any other browser and it works as expected.

I prefer using Firefox but have tried to find a solution several times to no avail. I have also reinstalled several times.

Any ideas?

Asked by Melissa Shelby 5 months ago

Last reply by markwarner22 5 months ago