Firefox Community Forum

For the past few days, I haven't been able to use Google Lens for searches. Why? It used to work, and I haven't changed anything on my computer.

I read the support article about this problem: everything seems fine, Google is definitely my search engine... Can you tell me what I need to do to get it working again? Thank you

[edited email from public community support forum]

Hiya.

So if I download an attached file on gmail using Firefox... it crashes. If I open up a new tab on Firefox... it crashes. It only started this week.

I'm using 12.7.6 and I really don't want to go back to Chrome, so I hope you can help.

The macbook completely freezes apart from the mouse pointer which moves, but cannot open a thing. Every time I have to turn the macbook off to restart it.

I tried uninstalling and reinstalling the latest version.

Best, Mike

MB is telling me to put MB on Firefox! BUT, I already have MB on Firefox. Can you help me.

Thank you,

Tom Klima [edited email from public forum]

Hello there

I'm running version 146.0.1 (64 bit) on a Windows 10 machine, and I've found that trying to use printscreen now opens Firefox. I cannot discern why, if it's a Windows setting or a keyboard issue or anything else

things I've tried:

- Disabling every extension - Disabling AMD Radeon - Disabling ShareX (My normal screenshot program) - Factory resetting my Keychron Q6 Max (in case there's some weird macro that got set up)

Any ideas? This might not be a firefox issue, but I figured I'd ask here. Thank you

This video down helper is unstable it works when it wants to and stops working all the time can't somebody do something about it I paid for the license what more do you want fix this thing

I must have done something to mess this up,can someone help me fix this, cannot bookmark. I have used Firfox for many years. Thank you. Joe Daraio email- [edited email from public community support forum]

When File Explorer of Windows 11 25H2 tries to access and open an icon-file in the FF (144-64bit) profile's 'shortcutcache' folder, explorer gets Access Denied. The account running Firefox has admin rights.

Looking to the ACL of the profile folder containing the folder 'shortcutcache' show no reason for the blocking. Trying this with a new profile did not help.

hey My name is Moji and i was 17 years user of firefox. my mozilla after last update became so slow when i open it and seems crash. my screen frizing for 3-4 mins and i dont know why? could you help me what can i do???? please answer my question to my new gmail : [email address]

Developer edition seems to be blocking Today's Deals when browsing amazon.com. Regular firefox does not do this. Suggestion on what to do to fix it.

Also trying to browse distrowatch give the following: Warning: Potential Security Risk Ahead.