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unable to click "file" menu on extreme top left corner

Hi, after the recent update i am not able to click on the File menu on extreme top left corner, i think it is due to the rounded corners of the selection box, the corner … (read more)

Hi, after the recent update i am not able to click on the File menu on extreme top left corner, i think it is due to the rounded corners of the selection box, the corner pixels are inactive when hovering over. This makes clicking harder, before i could click it blindly by moving the mouse to the top teft corner fast, now i have to aim it, please fix this.

Solved Archived 1 150

Mistyping cause by non-character notation (e.g., dot, comma, semi-colon, colon, quotation mark etc.)

The problem I encounter has happened since I begin to use Firefox on Windows 11. The same problem happened to my Macbook as well, but a workaround is available. While wit… (read more)

The problem I encounter has happened since I begin to use Firefox on Windows 11. The same problem happened to my Macbook as well, but a workaround is available. While with Windows 11, I can't find the solution anywhere on the web. Whenever I type on the browser, if I write a non-character notation right behind the word (like "this,"), the word would usually auto delete itself or sometimes, the word clone itself out (e.g, wordword, thisthi, etc.) or it deletes a small section of words right behind that non-char. I don't have insert turning on. I am quite uncertain whether you can reproduce this error on your laptop (for me, I have been through 2 windows 11 laptop and this error still persist). This error seems to only occurs for Vietnamese (Telex and VNI) default keyboard from Microsoft, Russian and English work fine. I suspect that it is caused by Microsoft Vietnamese, but I have unchecked all kind of spelling checking on settings. So should I use a third-party Vietnamese language typing for this situation or does it caused by something else?

Solved Archived 1 221

Selections from new (i.e., October 2025) Firefox newsletter/information screwed with my javascript -- I no longer have javascript! I'm an 80-year old computer illiterate. How do I restore javascript?

Firefox recently sent out its monthly newsletter (Oct '25) with all sorts of options that can be enabled on Firefox. I'm a computer illiterate & foolishly chose some… (read more)

Firefox recently sent out its monthly newsletter (Oct '25) with all sorts of options that can be enabled on Firefox. I'm a computer illiterate & foolishly chose some of the options -- don't remember which nor know how to discover them.

Now javascript is no longer enabled on my MacBook Air (macOs Big Sur 11.7.10). I cannot access my protonmail account and many many other sites.

I've gone cross-eyed accessing "fixes" that are labelled "only for advanced users" & am bright enough to not even try.

Is there a simple fix (short of wiping my computer -- with data going back 11 years) that even I can do?

If you have "fixing your firefox for Dummies" then please email me with a solution. [edited email from public community support forum]

Solved Archived 1 180

Firefox performance issue

I am trying to fix Firefox performance issues. I recently changed to Firefox to escape forced ads on chrome and the lost support for the Ublock origin. But I am having di… (read more)

I am trying to fix Firefox performance issues. I recently changed to Firefox to escape forced ads on chrome and the lost support for the Ublock origin. But I am having difficulty performing tasks and pages That I used to be able to do on Chrome with no difficulty.

When I open multiple tabs at once the tabs freeze up when trying to load and already opened tabs freeze and anything streaming also freeze. It takes tons of time to load multiple tabs and even sometimes single tabs depending on the website. This never happened with Chrome and I understand Firefox is not as refined as Chrome and is far younger than Chrome is but I feel like it shouldn't be this bad. Is there any settings maybe or maybe settings/preferences in the config area area that might help with faster performance and increased multitasking ability in the Firefox browser?

I have tried

1. Updating Firefox - I am running the most up to date version 2. Updating Graphics Drivers- I am running the most up to date drivers(Updated yesterday 11/17/2024 3. Deleting Cache/History/Logs 4. removed or disables unneeded extensions that I don't use every day and only activate when I need them.

None of this has worked to increase performance.

P.S. I would also like to fix the problem where firefox is using too much RAM if possible.

Can anyone help me?

Locked Archived 1 313

addons stopped working

please forgive me for asking again, but I REALLY need my addons to work. Firefox disabled my addons, forcing me to upgrade to a version of firefox that I don't need, sinc… (read more)

please forgive me for asking again, but I REALLY need my addons to work. Firefox disabled my addons, forcing me to upgrade to a version of firefox that I don't need, since the old one was working just fine. The new version does not seem to appear to have downloaded properly, and neither version is allowing my addons to work or be re-installed. Please explain it to me like I am 5 years old, and help me to get this fixed without losing any of my info that might be stored in the addons.

 Thank you.
Locked Archived 1 220

Firefox' build-in translator

Near Firefox. Why does Firefox's built-in translator always write “Near” in front of all opening sentences? It's very annoying to look at. Have you considered using AI? D… (read more)

Near Firefox. Why does Firefox's built-in translator always write “Near” in front of all opening sentences? It's very annoying to look at. Have you considered using AI? DeepL is great for translating. It translates not only the words, but also the culture.

[edited email from community support forum]

Solved Archived 1 293

DISABLE Picture-in-Picture

Why is there a setting that doesn't do [expletive]? Picture-in-picture can't be disabled through settings or about:config..... So how the living [expletive] do I disable… (read more)

Why is there a setting that doesn't do [expletive]? Picture-in-picture can't be disabled through settings or about:config..... So how the living [expletive] do I disable [expletive] buggy [expletive]? And how the [expletive] do I set it to continue playing even after closing the small picture? Why is there no [expletive] setting for this while you have a setting that doesn't do [expletive]?

Locked Archived 1 130

Can't log into Gmail

I've been using Firefox and Gmail on my PC and android phone for years. Today I can't log into my gmail account on my PC and instead it redirects to google support and go… (read more)

I've been using Firefox and Gmail on my PC and android phone for years. Today I can't log into my gmail account on my PC and instead it redirects to google support and goes on about clearing cache etc etc. I have cleared the cache but no different. I have restarted my pc and no different. PC is Windows 10.

I can log in to gmail using Google Chrome so I can't see that it is a Google problem. I can also log in ok on my Android phone.

Is this a Firefox issue?

Solved Archived 1 260

addons stopped working

please forgive me for asking again, but I REALLY need my addons to work. Firefox disabled my addons, forcing me to upgrade to a version of firefox that I don't need, sinc… (read more)

please forgive me for asking again, but I REALLY need my addons to work. Firefox disabled my addons, forcing me to upgrade to a version of firefox that I don't need, since the old one was working just fine. The new version does not seem to appear to have downloaded properly, and neither version is allowing my addons to work or be re-installed. Please explain it to me like I am 5 years old, and help me to get this fixed without losing any of my info that might be stored in the addons.

 Thank you.
Locked Archived 1 80

Distorted text in canvases

For some reason text rendered in canvases (used by Minecraft hostings to display console) is distorted. I'm not getting this behavior in other browsers (including Zen – F… (read more)

For some reason text rendered in canvases (used by Minecraft hostings to display console) is distorted. I'm not getting this behavior in other browsers (including Zen – Firefox fork). The issue persists in both stable and nightly versions, with and without hardware acceleration, in safe mode too. Any clues?

Solved Archived 1 90

Firefox opening partially full screen

System: Linux/Fedora41 Firefox: 136.0.4 Monitor: Acer 27" 1920x1080 When I open a FF window, it opens full screen vertically and to some width horizontally, both dimensio… (read more)

System: Linux/Fedora41 Firefox: 136.0.4 Monitor: Acer 27" 1920x1080

When I open a FF window, it opens full screen vertically and to some width horizontally, both dimensions not desired. My usual style (for the MANY years I have used FF and Linux) is to use a FF window that is NOT full screen in either dimension since I normally have multiple windows open simultaneously. This FF behavior has started just recently.

This behavior occurs when starting FF from the FF icon on the desktop, when opening a new window from the FF main menu, or when opening a new window via the 'Open Link in New Window". (Perhaps other ways as well: these are those I encountered.)

I have tried: .... Opening FF/resize window to desired size/close FF using 'Quit': no change on restart .... Deleting the xulstore.json in the profile folder/restarting FF: no change on restart

I would like to restore FF to its previous action: open new windows at the same size as the last one referenced. Can someone help?

Thanks.

Bill Lee

Solved Archived 1 210

I have Windows 11 OS on my laptop, but when I order merchandise via Paypal, I receive a notification that it was processed using Windows 10! Why is this happening?

I have Windows 11 operating system on my Laptop, but when I order merchandise online via Paypal, I get notification stating my device was recognized and was using Windows… (read more)

I have Windows 11 operating system on my Laptop, but when I order merchandise online via Paypal, I get notification stating my device was recognized and was using Windows 10! I don't understand why this is happening. How do I fix this?

Solved 1 171

bookmarks

can not resolve repeated problem : "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security… (read more)

can not resolve repeated problem : "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem." Cánt not find "Refresh"

Solved Archived 1 291

Lost folders in Thunderbird

duplicate of /questions/1471321 thread Hello! A very important email folder in my Thunderbird just vanished. I didn't touch anything! My email was downloading very slowly… (read more)

duplicate of /questions/1471321 thread

Hello!

A very important email folder in my Thunderbird just vanished. I didn't touch anything! My email was downloading very slowly and so I closed the entire Thunderbird application. When I re-opened it, the folder was gone. Everything else is there as before - all other folders, my inbox etc.

I have no idea what happened or where the folder went. I can't find anything online that addresses the problem or how to solve it. I'm very much a tech novice. I need a solution that a 5 year old could navigate lol

S.O.S. Cara

Locked Archived 1 80