Do some website owners (banks, credit cards, even Social Security) HATE Firefox? More and more websites I have to switch to Edge to use.

Social Security just stopped me from downloading my 2026 COLA on Firefox with an error 400 (bad request), but I was able to do it on Edge. More and more websites, partic… (read more)

Social Security just stopped me from downloading my 2026 COLA on Firefox with an error 400 (bad request), but I was able to do it on Edge. More and more websites, particularly financial and government websites, work with Edge but not Firefox. And when I call their customer services, their first response is "try another browser!" Why do they hate Firefox?

If someone wants me to walk them through an example of the problem(s), I can do that when I pull statements or pay bills on those websites. The worst example is Synchrony Bank, which runs several credit cards I use. You may contact me by email at [email removed]@att.net (put FIREFOX PROBLEM in the title so I don't miss it).

I also have Mozilla VPN, and some things only work when I turn off the VPN, so that may be compounding the incompatibility. Although I am in Eugene (OR), the closest location for my VPN is Seattle.

Asked by Allan and Gayle Richardson 1 week ago

Frequent inactive pages.

Hello! There is a problem in the Firefox browser that if you have multiple tabs open, it deactivates the tab after 5 minutes, and if you go back to that page, it has to r… (read more)

Hello! There is a problem in the Firefox browser that if you have multiple tabs open, it deactivates the tab after 5 minutes, and if you go back to that page, it has to reload.

For example: If you start a song on YouTube and open another page and start reading the news there, the music dies after 5 minutes because it deactivates the YouTube page.

How can I turn off this feature because it is a bit annoying?

Thank you for your help.

Best regards: Csongor Milak

bogra92@gmail.com

Asked by bogra92 2 months ago

Long list of empty entries in the windows 11 taskbar thumbnail preview

My Windows11 taskbar has an icon for firefox. If i left click on it (or just hovers) it shows thumbnail preview of the open windows. If to many it turns into a vertical l… (read more)

My Windows11 taskbar has an icon for firefox. If i left click on it (or just hovers) it shows thumbnail preview of the open windows. If to many it turns into a vertical list with the window names.

Lately (couple of months), when two or more firefox tabs or windows are open, I get a vertical list with those open windows but beneath it a complete list of empty entries (even more than there are processes in the task manager ...).

When I restart Windows it goes away for a while. But sometimes returns, I feel it is related to Windows updates as I have the feeling it started with a Windows update, went away with an update and is now back with an update. But that is just a feeling.

I attach an image with that empty list.

Asked by bartdeschoolmeester 1 month ago

unable to solve this problem via this error message: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem."

I have followed the instructions and it worked temporarily and then got back the same message. I am unable to bookmark anything. Ready to give up!

Asked by Chris Mensak 2 months ago

Windows 11 + Multi-Display - Phantom Windows on Taskbar

Hi. According to my observations, only Mozilla Firefox and Adobe Reader have this problem so far. Windows 11 + Multi-Monitoring Windows 10 have this Bug not ! Open… (read more)

Hi. According to my observations, only Mozilla Firefox and Adobe Reader have this problem so far.

Windows 11 + Multi-Monitoring Windows 10 have this Bug not !

Open Firefox, drag the window to the second or third monitor, and suddenly there is another hidden Firefox window on the taskbar of that display. If you move Firefox back to the main monitor, it disappears again. Or you can close Firefox and restart it on the desired monitor.

This is an annoying little bug, and I don't understand why Microsoft or Mozilla haven't fixed it yet. It's easy to reproduce and has obviously been around for a while. Since it only affects the two programs mentioned above so far, an MS update will probably not fix it; instead, the developers at Mozilla and Adobe need to address it.

Here the Same Topic in Adobe Forum. No bug fix to date

https://community.adobe.com/t5/acrobat-discussions/taskbar-phantom-window-when-using-multiple-monitors/td-p/14390169

I hope you release a bug fix soon... but since that hasn't happened yet, I'm afraid it will take a while... I'm surprised, because I'm sure many people are experiencing this annoying problem, and in my opinion it's not a big challenge for your developers.


@Mozilla Please Fix this Bug. I know Windows 11 is not better than Windows 10 but Supports End and many Users and Customers used in Future this OS and if you don't want to lose any more market share, it's important to fix this minor bug for ordinary users too. Thanks ;-)

Asked by L3x1 1 month ago

  • Archived

I cannot load duolingo webpage.

I cannot load duolingo webpage. Until yesterday, it loaded on my laptop without a problem. Now, when I go to this page, it is stuck in "loading." I can, however, load… (read more)

I cannot load duolingo webpage. Until yesterday, it loaded on my laptop without a problem. Now, when I go to this page, it is stuck in "loading." I can, however, load the page on Bing. I can also load it on Firefox on a DIFFERENT computer.

I can load all the other webpages that I have tried on my laptop on Firefox as usual. The only webpage that is not loading is Duolingo.

Thanks James Kern

Asked by jameskern 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Streaming TV

York County, SC. Comporium is my streaming TV provider. Been watching on my PC for years. Suddenly I get this when I try to log on: "Firefox can’t find the file at https:… (read more)

York County, SC. Comporium is my streaming TV provider. Been watching on my PC for years. Suddenly I get this when I try to log on: "Firefox can’t find the file at https://streamtv.comporium.com/browse/live." So I reluctantly switch over to Chrome which finds it immediately. Thanks in advance.

Asked by Robert Reading 1 year ago

Last reply by Robert Reading 1 year ago

  • Archived

Reddit and other sites are slow or not loading in private browsing

This an interesting one. When running Firefox on my personal Macbook. I've been recently having issues loading sites like Reddit, Facebook and a few others in private bro… (read more)

This an interesting one. When running Firefox on my personal Macbook. I've been recently having issues loading sites like Reddit, Facebook and a few others in private browsing mode.

The issue seems to only affect certain sites, browsing the rest of the internet I have no issues. However, with these sites, they simply either will not load or require multiple refreshes to work.

Even more interesting, my work Macbook has a similar ecosystem and works fine.

I have updated and reinstalled Firefox, cleared caches and history. And run both with and without VPN. As well as being sure to reboot the Mac before trying each new attempted fix.

Does anyone have any idea what's happening or what my next steps might be before I go to Apple for help?

Asked by michaelpace 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

FF DOESNT WORK

Let's be clear: there IS zero support for FF. WINDOWS version notwithstanding, computer manufacturer put aside, my ability to properly plug-in the system to an AC outlet … (read more)

Let's be clear: there IS zero support for FF. WINDOWS version notwithstanding, computer manufacturer put aside, my ability to properly plug-in the system to an AC outlet assumed, FF is DEAD.

I have been waiting for an answer, over a YEAR, and the issue at hand is the very basis for using a browser.

One day/once upon a time, OVER A YEAR AGO, FF throttled DOWN from 300mbps to - as of today, Sept 7 24 - 1-10mbps!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! It also started blocking access to websites such as my local Home Depot.

I switched to BRAVE.

I have "contacted"/posted this eventuation on every and all sites I could find with NO/ZERO response, broaching help.

Manu Andino (Mozilla Support), was the ONLY response I got and, of course, there is NO/NADA/ZERO help from him at the inappropriately, fraudulently, deceptively named SUPPORT.

This horror story is integral to the current trend of not caring about customers, clients, users and/or repeat "business". There exists NO technically competent personnel, with or without understandable accents, due to big, dirty, corporations or entities' attitude, that employee salaries/wages is money pissed-away. There is NO customer "service" outside of the way a prostitute "services" a service-person, on shore leave, in a strange port.

FF is dead. I have buried it. It is a painful memory whose name does not deserve to be mentioned.

Phil Isard

[Telephone number]

[Address]

Asked by WF3W 1 year ago

Last reply by Paul 1 year ago

  • Archived

Measuring the size between two divs in Firefox Developer Edition

Hello Mozilla Family and Forum Members. It uses a long amount of Mozilla developer edition and it does not show the distance between two divs. How can I turn this on? … (read more)

Hello Mozilla Family and Forum Members. It uses a long amount of Mozilla developer edition and it does not show the distance between two divs. How can I turn this on?

Asked by tekelromeo 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Gah. Your. tab just crashed.

I keep getting the attached message when I sign into my bank. This just started yesterday (9/4/24), but when I sign in with another browser I don't have a problem? … (read more)

I keep getting the attached message when I sign into my bank. This just started yesterday (9/4/24), but when I sign in with another browser I don't have a problem?

Asked by hlbaileys 1 year ago

Last reply by mtfrank 1 year ago

  • Solved
  • Archived

Image Display Issue with Firefox Only.

Hello, I'm having an issue with how Firefox is displaying images on some of our product pages. The image appears to be zoomed in which cuts off the side of the product im… (read more)

Hello, I'm having an issue with how Firefox is displaying images on some of our product pages. The image appears to be zoomed in which cuts off the side of the product image. The exact same product page displays completely fine when using Safari and Chrome. I cannot figure out the issue. Please see attached images.

I have tried:

modifying the about:config page prefs:

   browser.enable_automatic_image_resizing
   browser.enable_click_image_resizing 

I have also tried resetting the zoom features (Command/Conrl +/-/0).

I have also tried reinstalling firefox and running the browser without any extensions.

None of these worked. Any suggestions?

Asked by lun 1 year ago

Answered by lun 1 year ago

  • Archived

how do I xfer pictures from my smart phone to my desktop so I can send them to someoone with an android phone.. My email provider is Earthlink.net. Was thinking I could save the pictures to a pdf file and then send it as an attachement with the email.

If you could make suggestions on how to accomplish this. If you have other ideas, I would really appreciate it. I don't use cloud. Thank you. I have an Imac desktop. I … (read more)

If you could make suggestions on how to accomplish this. If you have other ideas, I would really appreciate it. I don't use cloud.

Thank you.

I have an Imac desktop. I can't send my vacation pictures to my relatives because they don't have smart phones.

Asked by tudorrevival 1 year ago

Last reply by pupal.heavens-0o 1 year ago

  • Archived

clearing history

when I am on facebook I like to clear the history before I get off < but latley when I do this when I try to get back on it wants a password then a security code to ma… (read more)

when I am on facebook I like to clear the history before I get off < but latley when I do this when I try to get back on it wants a password then a security code to make sure it is me Cant figure it out or get it to stop This is on Firefox* Bulleted list item

Asked by jammers25 1 year ago

Last reply by ThePillenwerfer 1 year ago