Showing questions tagged:

Firefox 148.0; can it be repaired?

148.0 was updated today and somewhere the user profiles was changed; all website addresses for pw management were not able to connect. I have two computers on a home net… (read more)

148.0 was updated today and somewhere the user profiles was changed; all website addresses for pw management were not able to connect. I have two computers on a home network; 1. a Digital Engine Win7 enterprise with Firefox ESR 115.33 operating OK, 2 is a CUBI mini Windows 10 Enterprise Firefox `48.0. I am in process of taking the windows 7 out of service and was doing some cleanup on home network and I noticed had a connection failure on the 2. machine. I looked at the browsers and discovered that the old firefox data is not on desktop as it once was, and I also noticed that the user profile for the about:profile was wrong. I need to restore the CUBI profile. I was moving some things around and lost continuity somewhere. II just remembered....there is a refresh on the control panel for mozilla. looks like this is going to work just fine. The old windows 7 makes a good traveling encyclopedia!

Ok I did a refresh; the machind took over recovered all the data files, repaired and cleared a path for restart of Firefox. and that failed due to a TLS handshake between Mozilla and Google.failed. I have mozilla, firefox, google and chrome accounts. All google accounts are logged out at this time; mozilla is logged in on the Win 7 machine and the failed refreshed machine needs to do the TLS....

Question: should I log in to google account and repeat a refresh? Seems like a dumb question

I answered my own dumb question.....I signed on to google and I guess Mozilla refress allowed the default browser to get the handshake but I noticed the settings were incomplete on my oped Firefox; once I set my tabs and prefs the web addresses were back to norm....I have a working pair of end of life OS PCs which are still going strong thanks to the Mozilla Open House! Thanks for the support. I have had a good day; Thanks to All. [edited] or [edited emails from community support forum] if you need a follow up or a kind word. Ed

Open 80

how do i change it in the setting when firfox auto fills my passwords ,so i can see them when it auto fills the information is white and barely visible

i need to change my settings so when information is auto filled i can see what is being fill in, it autofills the text is bright white and the background is a pale yellow… (read more)

i need to change my settings so when information is auto filled i can see what is being fill in, it autofills the text is bright white and the background is a pale yellow how do i make it more visible ? my email is [edited email from community support forum]

Open 47

How to get rid of unwanted 2 step verification

Two step verification is set up on all my email accounts via webmail - Verizon/AOL, Gmail, and Yahoo. I never set it up, and when I go in to the mail applications' prefer… (read more)

Two step verification is set up on all my email accounts via webmail - Verizon/AOL, Gmail, and Yahoo. I never set it up, and when I go in to the mail applications' prefererences it's turned off. But when I try to sign into any of my webmail sites it insists on sending me a code and I have to go back to Thunderbird and open the emails containing the verification code. I specifically go to web mail because spam folders aren't available in Thunderbird and I need access to the spam so I can turn it in to Spamcop. (Mac desktop, OS 15.7.1)

Open 61

I'm locked out of my Coinbase account, because Mozilla is requiring me to use a USB device with Passkey, have no idea what that is, or why it's locking me out of my own Coinbase account.

Somehow, my sign-in on Coinbase is now asking for me to insert a USB device into my computer as a passkey, and that is there because of Mozilla Firefox. I tried a couple … (read more)

Somehow, my sign-in on Coinbase is now asking for me to insert a USB device into my computer as a passkey, and that is there because of Mozilla Firefox. I tried a couple weeks ago to sign in, after my phone was broken, and in the process this new way of requiring me to have some USB device came about, now I cannot log into my Coinbase account, cannot buy or sell, do anything because Mozilla is requiring me to use a non-existent USB drive with a digital passkey. I cannot call and talk to Coinbase, and I have no idea how to reach Mozilla to cancel this either.

Archived 1 232

Can no longer sign in to Last Pass account

I can no longer sign in to Last Pass on Firefox but can sign in on Chrome. I've been a loyal Firefox user for years. I don't want to switch to another browser. How can I … (read more)

I can no longer sign in to Last Pass on Firefox but can sign in on Chrome. I've been a loyal Firefox user for years. I don't want to switch to another browser. How can I fix this?

Archived 1 62

400 Request Header Or Cookie Too Large

Hi. When I go to my webmail " 400 Request Header Or Cookie Too Large" comes up. I can get it in chrome no problem. This just started last night. Can you please help me.I … (read more)

Hi. When I go to my webmail " 400 Request Header Or Cookie Too Large" comes up. I can get it in chrome no problem. This just started last night. Can you please help me.I don't want to loose all my passwords (by clearing cookies) Thank you in advance. Jan

Archived 1 111

Transfer of passwords

at first I thought my passwords did not transfer from safari to Firefox . Firefox said that I'm all signed in and everything is good. If not, please let me know. thanks … (read more)

at first I thought my passwords did not transfer from safari to Firefox . Firefox said that I'm all signed in and everything is good. If not, please let me know. thanks

Archived 1 25

Sage - username won't save

Hi folks After manyyears of using Sage accounting software, somehow Firefox no longer saves my Sage username, which is very annoying as now every time I login I have to m… (read more)

Hi folks After manyyears of using Sage accounting software, somehow Firefox no longer saves my Sage username, which is very annoying as now every time I login I have to manually type my Sage username. Clearely I have clicked something I shoudn't and I wonder if anyone can help me save the username again? Thx.

Solved Archived 1 110

Passwords.json & key4.db

For around 4-5 years I had problems with the password manager - I've not been able to see my passwords, neither to add a new password to the password manager. The autofil… (read more)

For around 4-5 years I had problems with the password manager - I've not been able to see my passwords, neither to add a new password to the password manager. The autofill has been working fine.

I finally got the energy today to finally solve this. I've been reading different articles and did following:

1. Created new profile 2. Put the passwords.json and key4.db into the new profile

After the change non of the profiles is even showing the passwords in autofill. How can I validate if the passwords.json + key4.db is the correct ones?

Now I'm panicing since I don't even have the autofill possibility...

Archived 1 37