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  • Archived

Clearing cache also clears all logins!

Hi All, Several times I've cleared my cache and managed to also delete ALL of my logins. I most certainly do uncheck the box for "Cookies and Site Data", leaving only "Ca… (read more)

Hi All,

Several times I've cleared my cache and managed to also delete ALL of my logins. I most certainly do uncheck the box for "Cookies and Site Data", leaving only "Cached Web Content" checked and it still deletes all info. Also whenever I go back in that page, both are (again) checked.

What am I doing wrong?

Is there a way in "about:config" to default this area to "Cached Web Content" only?

Russ

Asked by RASelkirk 1 year ago

Last reply by RASelkirk 11 months ago

  • Archived

Amazon allowed to change my password in Firefox?

On four occasions during the past three months, Amazon has refused my log in to their site, stating that I've not used the correct password. When this occurs, I look at … (read more)

On four occasions during the past three months, Amazon has refused my log in to their site, stating that I've not used the correct password. When this occurs, I look at my 'password box' and can see that the number of characters (the black dots) are of a far greater number than the number of characters in my current password by more than 200. When I go to 'Security' in Firefox to view my password, it has indeed changed to a random selection of 200 plus characters. When I erase these characters and retype my original password, Amazon will accept the change and I can log in.

My question: Although I don't expect anyone to know why Amazon is doing this, I'm baffled as to how Firefox can be manipulated by Amazon so as to change my password.

Has anyone experienced this and is there any advice? I'm hopeful that an actual Amazon tech will have a response to this as well as the community.

Thank you,

Placerville

Asked by Placerville 1 year ago

Last reply by jonzn4SUSE 11 months ago

  • Archived

Logins and Passwords

My logins and passwords keep getting removed. I have to go and place a copy of the key4, logins, and logins.json back into the folder. Every few days the logins and passw… (read more)

My logins and passwords keep getting removed. I have to go and place a copy of the key4, logins, and logins.json back into the folder. Every few days the logins and passwords shows no synced logins found.

Asked by jimmabry 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Firefox lost all my logins

Firefox lost all my logins/passwords. This happened last year and now it happens again. I've tried to find the old logins.json file and of course it does not work with it… (read more)

Firefox lost all my logins/passwords. This happened last year and now it happens again. I've tried to find the old logins.json file and of course it does not work with it. It is empty. I'm using linux and there is no problem with any antivirus, it is simply a Firefox 'classical' error!

WHY is this happening? What is in the mind of the programmer responsible for this error? I can't understand why is he unable to keep a single file intact?

Why Mozilla is blaming the user for not having a backup. Firefox is messing this file, not the user! Why don't you fix Firefox and stop blaming the user? Why don't you simply FIX THE PROBLEM? You are "working on it" for years. Is it rocket science to JUST LET THE FILE ALONE?

Asked by ogv41564 6 months ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 6 months ago

  • Solved

Security of saved passwords

Hi everyone, I would like to know the way of saving passwords. Are they saved as plaintext ? Or ciphered and locally saved ? Is the Firefox solution as safe as Dashlane o… (read more)

Hi everyone, I would like to know the way of saving passwords. Are they saved as plaintext ? Or ciphered and locally saved ? Is the Firefox solution as safe as Dashlane or other crypto-secure ways to save passwords ? Is there a technical documentation from Firefox about this topic ? Thanks in advance for your answers ;)

Asked by Amb02 5 months ago

Answered by FredMcD 5 months ago

PASSWORDS AND LOGINS NOT SAVING FROM DAY TO DAY

Following the latest Firefox update, my computer no longer saves passwords or logins from day to day. I have checked all the settings all of which are as they should be.… (read more)

Following the latest Firefox update, my computer no longer saves passwords or logins from day to day. I have checked all the settings all of which are as they should be. I have also cleared my cookies and browsing history but it makes no difference, when I log in the following day none have been saved. Please help - I am at my wits end.

Asked by jill.sumbler 5 months ago

Last reply by jill.sumbler 5 months ago

Firefox will not save passwords

I currently have FF 90.0 (64 bit). Three updates ago (several weeks) all my passwords disappeared. They are not in another profile. I can't save any passwords either. … (read more)

I currently have FF 90.0 (64 bit). Three updates ago (several weeks) all my passwords disappeared. They are not in another profile. I can't save any passwords either. How can I fix this? Thanks

Jim

Asked by theelevatorguy 4 months ago

Last reply by theelevatorguy 4 months ago

I cannot log onto accounts.firefox.com

I tried to copying and pasting the email code in and it says wrong code try again. I have tried multiple times and it won't work. Then I tried forget password and tried t… (read more)

I tried to copying and pasting the email code in and it says wrong code try again. I have tried multiple times and it won't work. Then I tried forget password and tried to use a recovery code to reset my account in an attempt to restart it like a computer but that does not work. I cannot add 2AF to my account. Any help appreciated. It also seems to be recognizing a email that I no longer use. I have had this problem in the past but ignored.

Asked by Noah Pederson 4 months ago

Last reply by Noah Pederson 4 months ago

  • Solved

How to copy saved logins between PCs

I've bought a new Win10 PC to (eventually) replace my old one. I've signed up for a Mozilla account on the old PC, signed into it from the new PC and the favourites, hist… (read more)

I've bought a new Win10 PC to (eventually) replace my old one.

I've signed up for a Mozilla account on the old PC, signed into it from the new PC and the favourites, history etc have come across ok onto the new one. The saved logons however haven't.

How can I get my saved logons to sync across from the old PC to the new one?

Asked by tim.plant1 4 months ago

Answered by cor-el 4 months ago

firefox not saving logins or passwords

after updating firefox 89, it not longer auto fills logins or passwords, no saved logins shown and I cant manually enter a new login. I am signed into my account, but whe… (read more)

after updating firefox 89, it not longer auto fills logins or passwords, no saved logins shown and I cant manually enter a new login. I am signed into my account, but when I try to create a new login, it says to enter password, although I am already logged in. I have it setup to ask to save logins, the box appears but nothing is saved, I have auto fill checked

Asked by rich68 4 months ago

Last reply by cor-el 4 months ago

Deleted Passwords

I will give this one more try and then I will delete this program. I want to save some specific login information. I get it to work right and then a week or so later it … (read more)

I will give this one more try and then I will delete this program.

I want to save some specific login information. I get it to work right and then a week or so later it erases all of the information.

Reset it so often is worse than it not saving.

Why does it delete the information when I don't want it to.

Asked by BeeJay 4 months ago

Last reply by BeeJay 4 months ago

"Forget about this site" removes Lockwise login entries

Hello, I just stumbled upon a very interesting "feature" (I'd say bug). If one goes to the history, and then clicks on "Forget about this site", one would assume that thi… (read more)

Hello, I just stumbled upon a very interesting "feature" (I'd say bug). If one goes to the history, and then clicks on "Forget about this site", one would assume that this site would be removed from the history. However, in addition to that happening, all these site's logins are also completely erased from Lockwise, so now I have to recover passwords on all sites where I did this :-( That is certainly not wanted. Is there a way to prevent this?

Asked by firefox1497 3 months ago

Last reply by cor-el 3 months ago

Lost a few logins after update to 91

Hello, I recently updated firefox to the latest version (91.0) and just noticed some logins are lost. I only noticed my google accounts passwords are missing but who kno… (read more)

Hello, I recently updated firefox to the latest version (91.0) and just noticed some logins are lost. I only noticed my google accounts passwords are missing but who knows if there are others. I mean I have encountered the problem a long time ago when all of my passwords were not imported and I had to manually retrieve them but now I cannot do that because the profile was indeed imported but somehow a few passwords were omitted... I tried to find some other older profile but there seems to be none but the curent default one Please help

Asked by ace6de5 3 months ago

Last reply by jacek14 3 months ago

  • Solved

Lost of passwords

Firefox Browser 91.0.1 (64 bits) updated on August 17, 2021 DESKTOP-RMQPN98, Intel(R) Core(TM) i7-8665U CPU @ 1.90GHz 2.11 GHz RAM 16,0 Go 2EA08739-3F4E-41FC-9C65-5F14D… (read more)

Firefox Browser 91.0.1 (64 bits) updated on August 17, 2021

DESKTOP-RMQPN98, Intel(R) Core(TM) i7-8665U CPU @ 1.90GHz 2.11 GHz RAM 16,0 Go 2EA08739-3F4E-41FC-9C65-5F14D51A3A70 00326-10000-00000-AA107 64 bits

Windows 10 Famille, 20H2, Installed on 29/‎03/‎2021 OS Build 19042.1165 Windows Feature Experience Pack 120.2212.3530.0


Hello,

For 1 week, perhaps since August 17, 2021, all of my usernames, passwords and main password have frequently disappeared.

This morning I closed the browser and launched it again. I have, a priori, lost nothing.

I restarted the computer. Again, the usernames, passwords and master password were gone.

I didn't changed any settings before or after the last update.

Any solution ?

Regards.

Asked by Đỗ Ngọc Philippe Hùng 3 months ago

Answered by Đỗ Ngọc Philippe Hùng 2 months ago

  • Solved

Bookmarks and Passwords All Lost

I am a regular Mozilla Fire user but today suddenly all my bookmarks have vanished. I had been collecting them since years. Most importantly all my passwords are gone too… (read more)

I am a regular Mozilla Fire user but today suddenly all my bookmarks have vanished. I had been collecting them since years. Most importantly all my passwords are gone too. How do I recover them please!!!!

Asked by evelynlambert07 3 months ago

Answered by Bithiah 3 months ago

I lost my gmail password saved in Firefox

Hi, i have a problem. My gmail account passwords are gone I've checked in Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords" but there … (read more)

Hi, i have a problem. My gmail account passwords are gone I've checked in Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords" but there is nothing. Neither to the "account.google" nor "google.com". I have always had the pre-filled username/passwords fields for years. Only the gmail password are missing. Someone can help me, please?

Asked by Quasar3.1415 3 months ago

Last reply by cor-el 3 months ago

  • Solved

Firefox doesn't remember username, but remembers password

On this site: https://www.orange.pl/twojekonto/zaloguj I can't force firefox to remember username (no problem with remembering password on next step). In older Firefox wi… (read more)

On this site: https://www.orange.pl/twojekonto/zaloguj I can't force firefox to remember username (no problem with remembering password on next step). In older Firefox without WebEx there was addon which allowed to manipulate forms to prepare proper autocompletion data. This addon is not supported with WebEx anymore due to lack of proper functions. Instead Firefox Dev Team claims that mechanism built in current Firefox is enough for such tasks and mentioned addons are not needed. Seems it is wrong thinking.

I tried different approaches to save username for mentioned site but without success.

Asked by zygdresze1 1 month ago

Answered by cor-el 1 month ago

  • Solved

Lost all my Google account passwords from stored passwords on firefox

I store passwords on firefox account and use sync to share passwords across devices. I did not delete any passwords on any device. recently, I saw that only google accoun… (read more)

I store passwords on firefox account and use sync to share passwords across devices. I did not delete any passwords on any device. recently, I saw that only google account passwords are missing and rest passwords are intact in saved passwords. my google passwords have been stored since a long time. all my old and recent stored passwords are shown in firefox but only my google account passwords are gone on all the devices. I tried login-backup.json but there is no change in passwords shown. need help.

Asked by vvons 1 month ago

Answered by jonzn4SUSE 4 weeks ago