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WEBSITE FEATURES NO LONGER WORKING (BUT STILL DO WITH MS EDGE!!)

Hi, My wife & I have used Firefox for some considerable time now and like it a lot. However, we have been having trouble with Firefox recently and wonder if you are a… (read more)

Hi,

My wife & I have used Firefox for some considerable time now and like it a lot.

However, we have been having trouble with Firefox recently and wonder if you are aware of this. It manifests itself in a very subtle way with only some FEATURES of a particular website not operating, (but no ‘warning’ messages whatsoever).

To begin with, I was at a loss to understand why something didn’t work but, now that this has happened to me on THREE different websites (with features that work perfectly well under MS Edge!), I have come to the conclusion that Firefox is the only “common denominator”.

The first problem was with https://www.parcel2go.com. They have a “Live Help” (Chat) feature. It no longer works with Firefox!

The second was with https://account.patientaccess.com. Try to order “repeat prescriptions” and all is well – until you hit “send”. It no longer works with Firefox!

Today, I have discovered that with https://www.bt.com I am now longer able to access my BT email accounts. Furthermore, they also have a “chat” facility – except that is now also ‘invisible’ to Firefox!

I have seen mention that DuckDuckGo (which I also use) might be involved here?

What’s happened?!!

Asked by goshjm 8 months ago

Last reply by CraigS26 8 months ago

ring door bell on ring.com when i try to go to live view page comes up is this a trusted browser and gets stuck there unless i it go back. unable to use live view.However works fine on private window

ring door bell on ring.com when i try to go to live view page comes up is this a trusted browser and gets stuck there unless i it go back. unable to use live view.However… (read more)

ring door bell on ring.com when i try to go to live view page comes up is this a trusted browser and gets stuck there unless i it go back. unable to use live view.However works fine on private window

Asked by Hbarhorse 5 months ago

Last reply by Dropa 5 months ago

Firefox cannot access many websites

Further to my post about Firefox not connecting to websites. We use Norton 360 for virus control. Nothing has changed there. When searching the net for information Firefo… (read more)

Further to my post about Firefox not connecting to websites. We use Norton 360 for virus control. Nothing has changed there. When searching the net for information Firefox for the last month is unable to access many websites. This only happens with Firefox. Something has changed and I cannot find out what it is so that I can correct it. The settings for microsoft edge are the same and it does not happen with it. I've tried resetting it,deleting and reinstalling but nothing changes.

Asked by John 4 months ago

Last reply by user104147805413306348376805769878442569366 4 months ago

Firefox won't play nice with PearsonVue?

I'm trying to take a proctored test with PearsonVue. It keeps saying on the system test that Firefox is still running. I've tried shutting down through Task Manager. I… (read more)

I'm trying to take a proctored test with PearsonVue. It keeps saying on the system test that Firefox is still running. I've tried shutting down through Task Manager. I've tried rebooting and just using Chrome to access the test page. It still says it's running. Next step is to uninstall...surely there's another solution!?

Asked by lava1 4 months ago

Last reply by jonzn4SUSE 4 months ago

Prevent websites to use dark theme

Hello, I know this question is probably somewhere here but I can't find the answer (what I tried below). So, I have a Debian 10 computer, with Firefox 78.15.0esr. I'm usi… (read more)

Hello,

I know this question is probably somewhere here but I can't find the answer (what I tried below).

So, I have a Debian 10 computer, with Firefox 78.15.0esr. I'm using the Adwaita (dark version) theme on my OS.

The problem is that Firefox uses the dark theme in Its menus (I don't mind) but It transmits to websites this setting and thus, websites supporting dark mode use it (Google, DuckDuckGo for example). I don't like that. I want them to use the light mode but keeping my theme on my OS.

So, I tried to change the value to 0, 1, 2, 3 (I tried each for them) for the setting layout.css.prefers-color-scheme.content-override and put "Adwaita:light" in the widget.content.gtk-theme-override field in about:config. Each time I restarted Firefox. It never works, websites still continue to use the dark theme...

Thanks in advance

Asked by Dimitri 1 month ago

Last reply by Terry 1 month ago

Quick website access view

Hello! When I click in the bar where you type website name quick list of popular websites pops up. I have there mine old website which is offline for three years. How do … (read more)

Hello! When I click in the bar where you type website name quick list of popular websites pops up. I have there mine old website which is offline for three years. How do I remove this item, please? Thanks!

Asked by JurajB2 1 month ago

Last reply by TyDraniu 1 month ago

Internet Connecton

My Firefox browser accessed the internet until a day ago. Now its unable to load pages. Computer’s network connection is good. I did a firewall check. I even excluded the… (read more)

My Firefox browser accessed the internet until a day ago. Now its unable to load pages. Computer’s network connection is good. I did a firewall check. I even excluded the browser from firewall checks to no avail. The only alternative remaining is resetting the browser. Any suggestions will be appreciated.

Thanks.

Asked by praado 4 weeks ago

Last reply by jscher2000 - Support Volunteer 4 weeks ago

Firefox Nightly

Hello, Can you please tell me how to downgrade Firefox Nightly to Firefox Stable Release channel on Linux Ubuntu. When I try to exchange the firefox versions in the snap … (read more)

Hello,

Can you please tell me how to downgrade Firefox Nightly to Firefox Stable Release channel on Linux Ubuntu. When I try to exchange the firefox versions in the snap store of Ubuntu I seem to loose my whole data stored in Firefox.

Thanks.

Best NR

Asked by NR 3 weeks ago

Last reply by Kiki 3 weeks ago

youtube signed me out every time.

Dear Sir I had been watched youtube many years, but a few years back then it kept signed me out, and I have had to sign in again every time. It's annoying and rather fed … (read more)

Dear Sir I had been watched youtube many years, but a few years back then it kept signed me out, and I have had to sign in again every time. It's annoying and rather fed up too. would you help and give me advice how can I stay sign in once and for all. Thank you. Regards. Louise

Asked by louiseloren 6 days ago

Last reply by Dropa 5 days ago

Small pop-ups, overflow, font etc.

Hi. I am a new user of firefox and encountered an unusual problem. My font on the start page is really small. The same thing occurs with the overflow menu and pop-ups. I … (read more)

Hi. I am a new user of firefox and encountered an unusual problem. My font on the start page is really small. The same thing occurs with the overflow menu and pop-ups. I reinstalled firefox and reseted it. Nothing helped.

Asked by edgar.123456 5 days ago

Last reply by cor-el 5 days ago

Widevine CDM update

Please suggest the schedule for updating new Widevine CDM in Firefox for Browser ( Windows , Linux , Mac) . The current version on Firefox for Windows seem to be still t… (read more)

Please suggest the schedule for updating new Widevine CDM in Firefox for Browser ( Windows , Linux , Mac) . The current version on Firefox for Windows seem to be still the version released in June 2022.

Asked by gauravmittal1408 5 days ago

Last reply by TyDraniu 5 days ago

Create shortcut on windows server 2019 to launch a website in Fire Fox

Trying to create a short cut on the Windows Server 2019 desktop so the shortcut launches a website in Fire Fox without setting Fire Fox as the default web browser. I have… (read more)

Trying to create a short cut on the Windows Server 2019 desktop so the shortcut launches a website in Fire Fox without setting Fire Fox as the default web browser. I have tried several ways without success. The server is being used as the master server in a Citrix environment and the users are expecting a near Windows 10 experience in their VDI. Any help would be appreciated

Asked by Crewsader 5 days ago

Last reply by Dropa 5 days ago

videos not playing

This is a recent problem, videos don't play after an update to Firefox 107, I've checked and unchecked hardware acceleration, and turned off add-ons. Everything plays fin… (read more)

This is a recent problem, videos don't play after an update to Firefox 107, I've checked and unchecked hardware acceleration, and turned off add-ons. Everything plays fine in edge!! What else can I try

Asked by dave 5 days ago

Last reply by cor-el 4 days ago