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  • Archived

portable firefox

Hi, how are you? How is wondering if you know when you change the default browser in Windows? It shows the portable Firefox browser Along with the installed one. How can … (read more)

Hi, how are you? How is wondering if you know when you change the default browser in Windows? It shows the portable Firefox browser Along with the installed one. How can I remove that from the system? Please let me know Thanks.

Asked by Azin 2 years ago

Last reply by Bithiah 1 year ago

  • Archived

Passwords lost and cannot be saved anew after "refresh"

We got an alert when opening Firefox on our iMac yesterday suggesting we "refresh" and that bookmarks and saved passwords would not be affected. After the refresh, bookma… (read more)

We got an alert when opening Firefox on our iMac yesterday suggesting we "refresh" and that bookmarks and saved passwords would not be affected. After the refresh, bookmarks were retained but all passwords wiped out. Further, as we painstakingly looked up or created new passwords on sites and entered them, the usual Firefox alert would come up asking if we wanted to save the new log-in, user name and password on each site, we'd select "yes" and then find none of them saved. Can anyone advise us? We're rebuilding our saved passwords on Chrome now but have had Firefox as out primary browser for over a decade.

Asked by michaellouiswells 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Amazon prime videos stopped playing

Last night I was watching a video series on Amazon and the last episode won't play on my MacBook Pro. I plays on the TV and in Safari. I deleted and reloaded Firefox bu… (read more)

Last night I was watching a video series on Amazon and the last episode won't play on my MacBook Pro. I plays on the TV and in Safari. I deleted and reloaded Firefox but the issue remains.

Asked by Cheechako 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Right click not working on firefox

Hi I am using firefox in arch linux 5.17.9-zen1-1-zen kernel and after the new firefox update I can't right click in firefox. Whenever I right click the context menu show… (read more)

Hi I am using firefox in arch linux 5.17.9-zen1-1-zen kernel and after the new firefox update I can't right click in firefox. Whenever I right click the context menu shows up for 1 sec and then it automatically takes me to the previous page. Click on the image automatically prompts me to download it although I don't want to download the image. Is there anything I can do to fix the issue ?

Asked by jntvghinbkszegq 1 year ago

Last reply by robinarensgamer 1 year ago

  • Archived

Security breach using your browser

Hire staff instead of your blind leading the blind approach would be appreciated. Case in point, password security regarding access to my Last Pass vault! Through one… (read more)

Hire staff instead of your blind leading the blind approach would be appreciated.

Case in point, password security regarding access to my Last Pass vault!

Through one of your updates, my master password to access my Last Pass account is shown which allows anyone to access my last pass vault. Your instructions are useless and incorrect and your real support is a joke.

If you have an accurate solution that applies to your CURRENT version, I would appreciate your help.

As a FYI, Chrome and the other normal browsers have retained the requirement to provide their master password to gain access to my Last Pass vault.

Aside from this issue and lack of real support, your browser is great. If I can's get a solution from you, I will have to stop using your browser.

Asked by 4johnherman 1 year ago

Last reply by Paul 1 year ago

  • Archived

I want to create a website extension can you please guide me the process

Hi, my site is Enrgtech and we are decided in last meeting to create a Mozilla Firefox extension. As we know, it is a big task, but can you please guide us or refer us an… (read more)

Hi, my site is Enrgtech and we are decided in last meeting to create a Mozilla Firefox extension. As we know, it is a big task, but can you please guide us or refer us any of the best developer. we want the following function in the extension.

  • This should automate coupons applied on our website
  • We want our customers to save the webpage and revisit it again.

.* It also stores the cache in the website

Asked by b.fadi 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

YouTube videos constantly showing loading circle and not playing.

Thanks Mozilla for great browser. I ONLY use Firefox nothing else. The question in the subject field was posted 7 years ago. I am still having this problem in version 1… (read more)

Thanks Mozilla for great browser. I ONLY use Firefox nothing else.

The question in the subject field was posted 7 years ago. I am still having this problem in version 104.0.1 (2022) on Mac. First I updated youtube tab with cmd+shift+R still same problem. Then I deleted cache with cmd+shift+backspace still same problem. I had to delete all my history in FIrefox before video was playing. Am I doing something wrong or need something being fixed :-)

Loving kindly greetings

Asked by JEP 1 year ago

Last reply by ukskys.com 1 year ago

  • Archived

Images not printing at correct size but rest of page is :-(

When I create a file to print in Firefox ( in this case from Etsy ) the preview looks ok but when the file is printed or saved as a PDF then the text parts of the file ar… (read more)

When I create a file to print in Firefox ( in this case from Etsy ) the preview looks ok but when the file is printed or saved as a PDF then the text parts of the file are ok ... but the images are much too large.

You can see this on the attached images ... how it should look and how its coming out!?

Any help gratefully received :-)

Asked by ed209 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Not highlighting selection to copy or delete so I have no idea where I am. If I cut it does cut what I've tried to highlight on my new iMac--- this issue is firefox related-- works fine in chrome and safari

Not highlighting selection to copy or delete so I have no idea where I am. If I cut it does cut what I've tried to highlight on my new iMac--- this issue is firefox rela… (read more)

Not highlighting selection to copy or delete so I have no idea where I am. If I cut it does cut what I've tried to highlight on my new iMac--- this issue is firefox related-- works fine in chrome and safari'... I need make this feature work in Firefox-- don't want to move away

Asked by janea2 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Throwing Error all the day

Every day while opening the browsing I am getting the below-mentioned error, tried many things like complete reinstallations, and selected default profiles, but nothing w… (read more)

Every day while opening the browsing I am getting the below-mentioned error, tried many things like complete reinstallations, and selected default profiles, but nothing worked.

Asked by amaljith.t 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Can't view some elements on websites

If I view sites in any other browser I can view signup forms, Facebook/social media widgets on sites, etc. But they are not there when using Firefox. I do clear cache at … (read more)

If I view sites in any other browser I can view signup forms, Facebook/social media widgets on sites, etc. But they are not there when using Firefox. I do clear cache at all levels.

Asked by Cindy 1 year ago

Last reply by IanRestrepo 1 year ago

  • Archived

Window size not remembered perfectly

Hello, I have the same issue that Ferento posted about here 11 months ago: https://support.mozilla.org/en-US/questions/1355904 When starting a new firefox instance, it s… (read more)

Hello, I have the same issue that Ferento posted about here 11 months ago: https://support.mozilla.org/en-US/questions/1355904

When starting a new firefox instance, it starts the window with the same size and position as the last instance had. However, when the last size stretched from top of the screen to the bottom, a new instance will always appear slightly shorter than the height of the screen, leaving a small gap between the bottom of the browser window and the bottom of the screen. The remembered size works perfectly for sizes less than the height of the screen.

The xulstore.json file is not corrupt, as I've tried removing it and altering it, resulting in the same issue. I have also tried changing the window height inside the xulstore.json file to larger than the screen size, and found that it get's cropped to slightly less than the window height, same as my issue above. This has led me to believe that when firefox starts a new instance, the size is cropped so that it doesn't extend past the screen borders. This is good, but the size it gets cropped to is clearly bugged, unless it's intended to crop to less than screen size.

I use a window manager that lets me easily snap windows to each other as well as to the screen borders, so firefox always leaving a slight gap when it starts drives me mad as I have to manually resize it every time.

I use windows 10, firefox 106.0 (64 bit), however I experience the same issue with both firefox developer edition and firefox nightly.

Asked by TonyStr 1 year ago

Last reply by WiesoWeshalbWarum 1 year ago