Firefox Support Forum

I cant get any sound on firefox for desktop im using a windows 11 laptop. I have checked all windows settings and every app expect firefox has sound. please help thanks.

The “find the next” ＆ “find the previous” icons are invisible when I tried to search some words in a PDF with the build-in PDF viewer.

The icons are actually still there, and worked well when I clicked them, but just being invisible as the image shown.

Does anyone know what happened, and how to fix it?

Thanks a lot.

When I stream Netflix, Prime, DSTV, or any platform in fullscreen there is a border of about 5 - 10 pixels at the left, right and bottom. This happened after the last update yesterday. How do I make it full screen again or do I need to wait for a bug fix on the next update? If so, how long will that take approximately?

This is the last time I'm going to inquire about this topic. I will switch browsers bc Firefox touts their superior product with hundreds of complaints I just cant ignore further.

I USED to be able to close Firefox browser with confidence. Now I can expect to waste several minutes a hour/day logging back into my websites bc Firefox no longer remembers my login information..

I want ONE thing from Firefox, step by step by step instructions on how to put your browser back to the way it was before you'all decided to to "make things better".

my deepest regrets!!

Have not been able to log on to a few sites (all financial base: bank etc) since approx April 2023 Have done all the dirty dozen: cache/update FF/reset/ disabled ad blocks etc.) and still no luck: had to revert back (after about 10 years) to safari (ugh) scoured back in archives for similar problems but found no answer. Does anyone have any idea? (i have not upgraded my mac os 10.14.06 and require itunes to remain) Thanks

When I am using Firefox I am no longer having anything on the taskbar to open my Emails. How do I do this? I cannot open emails in order to put back on taskbar.

firefox starting Thursday 6/15 would not connect with etrade sighting "waiting for nexus - ensighten.com"

I can get in using microsoft edge

Howdy, I've been using Firefox Nightly for well over a year now with no issues. However, as of 6/26/2023 at 2:30 AM, I suddenly received "Unable to Update, System Incompatible". Clicking on the link takes me to the page detailing the end of full support for Firefox on Windows 7, 8, and 8.1- but seeing as I'm on Windows 11, I'm not quite sure what would go wrong.

I need to turn a whole page into pdf but I can't see more paper options? demo of how this https://drive.google.com/file/d/1dNRNssqOwTILx8fF0cbUzoUhXjcSubHK/view https://i.imgur.com/SCFlh54.png

I have been using Startpage as my search engine forever. Startpage has a new option to delete cookies when you x out of a tab. It has a different url than the regular Startpage. I tried to get Firefox to accept it. Two thousand variations, iterations later, and I still couldn't. Now when I open Firefox it says, startpage.com/ not found in a big red ribbon at the top of the page. Firefox won't let me go back to the old one either. There are other things but I'll start with this.

I do not know when it happened but I just noticed it today. I have followed all trouble shooting steps; 1. Restart Computer 2. Open in Trouble shooting mode. 3. Uninstall Firefox. 4 Refresh Firefox. Nothing has worked. I took a screen shot and it is attached. When ever I open a new tab this symbol appears for a few seconds and then changes to the icon of what I am opening, G for google, H for HULU etc. I am worried that it is some type of Malware but none can be found on my system.

Any ideas or help would be greatly appreciated. Windows 7 64 bit all service packages

Technical support/customer service and hordes of other baseline staff, supervisors and managers at the actual company have been contacted about this numerous times, however they only have 3 abilities 1 Research the Web/keyword a knowledgebase 2 Recite prerecorded A) answers to frequently asked questions B) explanations of company policy 3 Redirect to other departments admin levels agencies or companies all of which have the same 3 abilities so what some volunteers can do that are not engineers and not employees I don't know.

Maybe this is one reason why everybody is migrating to Chrome - that and the increasing number of websites that don't function in Firefox anymore regardless of the build.

This creates numerous stalemates all looping one back over the other over the other over the other like electrons in an atom and no resolution is forthcoming. Maybe this is why everybody is migrating to Chrome. That and so many websites don't work on Firefox anymore.

Right clicking to bring up the Developer Panel to e g erase i.e. paywalls and other similar annoyances and impediments to browsing (especially when they slow down and or crash the computer) however now the developer panel type and size is so huge you can't use it for the same purpose.

As stated above, the three normally recommended solutions have produced no results.

Windows 7 here due to our business depending on a large number of programs that i) have not been rewritten for Windows 10 ii) the Windows 7 versions don't run on Windows 10 including in a Windows 7 shell so the common redirect to upgrading the OS is not an option at this time.

I cannot click on the links in the search engines any longer. I did the Firefox refresh option. Now I dont have the extensions I had. I can't figure out how to install them without paying again, My ad blockers in particular. I went ahead and paid and now they do not show up in the extensions. I could not go to Twitter, the message said I was not connected to the internet. I am not sure what happened. I could not go to my email. I tried the troubleshoot mode and I could not figure out what to do next. I am using an apple iMac running Ventura 13.4.1. Any help would be appreciated.

Hello, I would like to import bookmarks, passwords and other settings from a second chrome account. Is it possible to do this? Do I have to create a second account as well on FF? I would assume so, but trying to get help via the FF Support page is not very easy. I realize this is a site for developers and code contributors, but I would like to move to Firefox because the browser has done and excellent job in building its robust platform over the years. What it boils down to, is I would like to be able to switch among accounts as I do in chrome. Is that possible? If not how to I go about creating a second usable account. I am sure the answer is easy, but obviously my wording for questions were not concise enough to get help.

Thank you for your help.

After the last Windows 10 Update Firefox seems gone from my PC.

In Program Files (x86) I still have:

Mozilla FirefoxOld Mozilla Firefox.bak Mozilla Firefox.bak.delete

There is also a desktop folder Old Firefox Data

How can I get back my old bookmarks and passwords? And how can this happen?

I have chosen a colorful garden theme for my new Firefox browser but now I can barely see my taskbar and any text above the taskbar. It is all very small and white. The main screen area below is white. I would prefer black thicker text for that area but don't see how to do that in any of the articles I have found. I don't want to make all my text bigger, just the Firefox specific headers. Can anyone help?

While making donations on various sites, suddenly the "confirm" or "continue" button no longer works when you want to move to the next page to complete credit card info, for example. It works just fine when using other browsers. And this is not just one donation site. I've seen the problem on at least 4 sites now. The buttons used to proceed are grayed out (inactive) for some reason.

After Firefox update 115.2.0esr (20230821110938) was installed on 9/8, I could not properly access my online banking accounts. Installation of Firefox update 115.2.1esr (20230912014149) on 9/16 did not resolve the issue. Can these two updates be uninstalled? I was still able to access my online banking accounts after Firefox update 115.1.0esr (20230724124053) was installed on 8/8. I want to revert back to that point to see if this will resolve the issue.

Thank you!

Firefox 115.2.1esr (20230912014149) Installed on: September 16, 2023 at 10:31:29 AM Status: The Update was successfully installed

Firefox 115.2.0esr (20230821110938) Installed on: September 8, 2023 at 8:50:49 PM Status: The Update was successfully installed

Firefox 115.1.0esr (20230724124053) Installed on: August 8, 2023 at 12:43:33 AM Status: The Update was successfully installed