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Firefox is listed twice.

In my MS Windows 11 system in control panel, Apps > Default apps. Firefox is listed twice. In both of these there are these two separate listings: ".htm" and ".htm… (read more)

In my MS Windows 11 system in control panel, Apps > Default apps. Firefox is listed twice. In both of these there are these two separate listings: ".htm" and ".html". Below both these listing it says: "Firefox" "Firefox HTML Document"

Question: Can I remove/delete/uninstall one of these Firefox's? Question: Should I remove/delete the ".htm" and just leave the ".html"?

Hope this makes sense. Thank you for your help.

Asked by loriandjay 5 months ago

Last reply by cor-el 5 months ago

Firefox ESR

My old iMac's Firefox browser was automatically changed to ESR (by Firefox) since the computer could no longer update the operating system through Apple (obsolete). When … (read more)

My old iMac's Firefox browser was automatically changed to ESR (by Firefox) since the computer could no longer update the operating system through Apple (obsolete). When I purchased a new iMac and migrated my data to the new computer, Firefox ESR is still the browser, and says it is up to date. I am assuming I should get the most current regular Firefox version, but don't know if there is an easy way to change the version and preserve all my saved passwords, logins, bookmarks, etc. Looking for guidance. Thanks

Asked by kkcicco 5 months ago

Last reply by cor-el 5 months ago

How to retrieve the saved passwords now that the old pc is dead and there is no export/sync?

The old PC is dead, there is no back-up/export of the saved passwords and no sync. I can only access the disk content when connected to another PC. Where and in which fil… (read more)

The old PC is dead, there is no back-up/export of the saved passwords and no sync. I can only access the disk content when connected to another PC. Where and in which files are the Firefox saved passwords stored in and can I see them or import them in the new installation?

Asked by k.sarabyan 5 months ago

Last reply by cor-el 5 months ago

Can I Revert to a Profile Saved before Creating a New Profile?

I'm running Firefox 113.02 on Windows 10 22H2 OS Build 19045.2965 on an older HP Laptop. In trying to resolve an issue with another app, their help desk suggested that I… (read more)

I'm running Firefox 113.02 on Windows 10 22H2 OS Build 19045.2965 on an older HP Laptop.

In trying to resolve an issue with another app, their help desk suggested that I needed to start Firefox fresh with a new profile, that the profile I was using might be causing the problem. My first step was to save and rename the profile that I was using before proceeding, then I proceeded as instructed. I don't know how to revert to the old, saved profile. Articles that I've read discussed too many variables confusing me ; so I'm here to ask help from the community.

The reason that I want to revert is because I lost add-ons that made my browsing life better. I failed to make a note of those add-ons, some of which I've been using for so long that I've lost awareness of them. Bookmarks have also been scrambled and lost. If it matters, I've run Firefox today using the new profile that is missing things I want and need. If browsing today added anything to the profile I will happily do without it to get my old profile settings and pointers back.

I can see the profile that I renamed and saved when I enter about:profiles. I also see several other profiles. I infer that the last profile in the list is the current and default profile, but I'm not certain; so maybe that question should be my second. My first question is can I revert to the old profile? When I see the old, renamed and saved profile, it does not appear with a button to make it the default.

From what I've read, my understanding is that I have to make the saved profile the active and/or default profile so that it will be used by Firefox each time Firefox is reloaded. Do I also have to rename it?

Help will be greatly appreciated and gratefully received.

Asked by rabbit 5 months ago

Last reply by cor-el 5 months ago

browser opens in small window?

Although I didn't change anything with firefox, now my browser opens in a tiny window, and I must hit the full screen symbol twice to get it in full screen, why? I've do… (read more)

Although I didn't change anything with firefox, now my browser opens in a tiny window, and I must hit the full screen symbol twice to get it in full screen, why? I've done all the 'fixes' for this F11 and others, nothing changed.

Asked by terrybellok1 6 months ago

Last reply by cor-el 6 months ago

my bookmark for my bank no longer opens

My Navy Federal Credit Union website no longer opens, just a blank white page. I use it nearly daily so now must rely on my phone app. I prefer to do my banking on my Mac… (read more)

My Navy Federal Credit Union website no longer opens, just a blank white page. I use it nearly daily so now must rely on my phone app. I prefer to do my banking on my MacBook Pro. Here is the link that no longer lets me sign in: https://digitalapps.navyfederal.org/signin/

The link works on my Safari browser but the site isn't fully functional on that browser. I have used Firefox exclusively for years and with this bank. The Browser support info at NFCU says Firefox still works. How do I solve this ?

Thanks

Marty Burnett

[removed email from public]

Asked by mtdburnett 5 months ago

Last reply by cor-el 5 months ago

Closed Caption out of sync when streaming Prime videos

Just recently I have noticed that the Closed Caption is way out of sync when streaming Prime movies on my PC. CC works fine in Edge, but not Firefox. Looking for some t… (read more)

Just recently I have noticed that the Closed Caption is way out of sync when streaming Prime movies on my PC. CC works fine in Edge, but not Firefox. Looking for some things to try to fix this.

Asked by chzuck 6 months ago

Last reply by cor-el 5 months ago

April 2023 cannot log onto bank(s)

Have not been able to log on to a few sites (all financial base: bank etc) since approx April 2023 Have done all the dirty dozen: cache/update FF/reset/ disabled ad block… (read more)

Have not been able to log on to a few sites (all financial base: bank etc) since approx April 2023 Have done all the dirty dozen: cache/update FF/reset/ disabled ad blocks etc.) and still no luck: had to revert back (after about 10 years) to safari (ugh) scoured back in archives for similar problems but found no answer. Does anyone have any idea? (i have not upgraded my mac os 10.14.06 and require itunes to remain) Thanks

Asked by Libbie 6 months ago

Last reply by cor-el 6 months ago

firefox and facebook

when i go to Facebook i continue to get network errs and also in Facebook I keep getting something went wrong reload the page. I have disabled and deleted some a… (read more)

when i go to Facebook i continue to get network errs and also in Facebook I keep getting something went wrong reload the page. I have disabled and deleted some add ons an even tried in trouble shoot mode and still i get it. I have tried every thing i know how even refreshed Firefox. I do not get it in Chrome and it has much of the same add ons or extensions. I tried to send a report to Facebook but you know how that goes.It is getting annoying Not sure if it Facebook and Firefox or just Facebook . But if ti is not happening in Chrome or edge that leads me to come to the conclusion it is Firefox

Asked by Mary 6 months ago

Last reply by Terry 6 months ago

placed order 5/31/2023 with Jockey.com and cannot find the order

I placed an order through Firefox with Jockey.com on 05/31/2023 and now I cannot find the order. My credit card information was on this order,,, … (read more)

I placed an order through Firefox with Jockey.com on 05/31/2023 and now I cannot find the order. My credit

card information was on this order,,,

Asked by bab3_62 6 months ago

Last reply by Paul 6 months ago

Can't log on to ETrade

When I try to access my Etrade account the connection fails. Sometimes I can reach the log in page but cannot log on, Usually, I can't even access ETrade. I can log on us… (read more)

When I try to access my Etrade account the connection fails. Sometimes I can reach the log in page but cannot log on, Usually, I can't even access ETrade. I can log on using Microsoft Edge but not with Mozzilla,

Asked by dolbob0713 5 months ago

Last reply by cor-el 5 months ago

Captive Network Detection... Answers not found, issue cause FF to report error, no new report option found

bold text Mozilla flags 'captive network detected', does nothing to fix, still an issue, though it's been reported... Multiple Times. I have this issue w/Aurora CO. Centr… (read more)

bold text Mozilla flags 'captive network detected', does nothing to fix, still an issue, though it's been reported... Multiple Times. I have this issue w/Aurora CO. Central Library, & Fresenius Dialysis Care Facility in Aurora CO.!

Asked by Kevin 6 months ago

Last reply by cor-el 6 months ago

Firefox

With the latest release of Firefox the Extensions are no longer viewable above the toolbar. One in particular ScrollSave needs to be set (turned on) at the exact scrolle… (read more)

With the latest release of Firefox the Extensions are no longer viewable above the toolbar. One in particular ScrollSave needs to be set (turned on) at the exact scrolled location and now this capability has been lost.

Any suggestions.

Asked by repetowski 5 months ago

Last reply by Terry 5 months ago

Having an issue recently with autofill

Recently , I would say within the last month or so, all the sudden when a site asks for my username and password I cannot use autofill. With Firefox as the auto fill prov… (read more)

Recently , I would say within the last month or so, all the sudden when a site asks for my username and password I cannot use autofill. With Firefox as the auto fill provider or a 3rd part tool password program like Biwarden. For a while this worked like a charm but what happens is this username and password fields come up on a webpage. At the bottom I see firefoxes prompt and Bitwardens prompt to select a username. I can do this in both but when I click on the username nothing happens. I have uninstalled both and reinstalled made each a provider etc... This does not happen with Chrome

This feature and this feature alone has me thinking of just leaving Firefox first the revamp with mobile. Got used to it, now this, sorry but this is a deal breaker.

I am using a OnePlus n10 5g on Metro. Updated as updated can get I am at a loss here but auto fill has be ome useless in Firefox.

Any ideas???

Asked by James Campbell 5 months ago

Last reply by Dropa 5 months ago

Printable recipies won't print to PDF...they do on Google Chrome

If a printable view is created from a website, firefox won't allow it to print to a PDF. I tried same feature on Google Chrome and it works. What am I doing wrong. BTW… (read more)

If a printable view is created from a website, firefox won't allow it to print to a PDF. I tried same feature on Google Chrome and it works. What am I doing wrong.

BTW, printing to a PDF worked not long ago, but stopped within the last couple of months.

Asked by edgemoore7 5 months ago

Last reply by jonzn4SUSE 5 months ago