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Firefox Relay - 2 emails forwarded from alias but not received

I decided to use Firefox Relay on an e-commerce site to purchase software codes but I never received he email with the codes. According to Firefox Relay 2 emails were for… (read more)

I decided to use Firefox Relay on an e-commerce site to purchase software codes but I never received he email with the codes. According to Firefox Relay 2 emails were forwarded but none were received (not in junk either).

Is there any way to recover the forwarded emails?

Peter

Asked by peterbutlin1 6 days ago

Windows startup - loosing Firefox Login Issue

Recently, when I start my Windows 10Pro desktop and I bring up Firefox or click on a URL in an Outlook mail (which starts Firefox), I notice I am logged out of Firefox an… (read more)

Recently, when I start my Windows 10Pro desktop and I bring up Firefox or click on a URL in an Outlook mail (which starts Firefox), I notice I am logged out of Firefox and have to re-login into my account. I am currently using Firefox version 83.0. This behavior may have started a month or so ago(it is now Nov,29, 2020) before I really started to pay attention to this issue.

Of course during the last several months there have been Windows updates and Firefox updates, so it is difficult to pin this down to a specific set of circumstances.

Once I login into my account, I can close Firefox and re-open or re-start Firefox and I am logged in automatically, as I have always been before. Now when I power off the desktop and re-start the next day I am logged out of my Firefox account.

The only add-ons I have are Ghostery and Google translate.

Any idea what is going on here or what to check for? Thanks.

Asked by StPete 5 days ago

Search Pulse

Hi: I installed a few days ago the latest version of Firefox on my iMac. I am noticing that when I open a new window in Firefox, a tab is opened and it shows Search Pulse… (read more)

Hi:

I installed a few days ago the latest version of Firefox on my iMac. I am noticing that when I open a new window in Firefox, a tab is opened and it shows Search Pulse. I looked it up and it appears that it is some kind of adware that is dangerous and is hard to remove. I looked up some articles and they all seem to be written by some vendor promoting a product for removal. I am very concerned asking for more problems than what I have as I am not a technical person.

Did anyone encounter this adware and if so what's a trustworthy product to remove it?

I have Norton and the free version of Malwarebytes on my computer. None of these programs caught the installation of this adware.

Any advice would be appreciated. Thanks.

Asked by Sue 6 days ago

Last reply by Sue 5 days ago

Screenshot function stopped working completely

Hi all, After month of using, the screenshot function of Firefox seems to have disappeared. Right click contextual menu does now show the option to take a screenshot and … (read more)

Hi all,

After month of using, the screenshot function of Firefox seems to have disappeared. Right click contextual menu does now show the option to take a screenshot and the [three dots] -> Take Screenshot menu action does nothing. Moreover, the icon of the function seems to be missing (see attached images). I run latest (83 64-bit) version on a new MacBook pro.

Thanks in advance, Alex

Asked by alexgek 4 days ago

mozilla dissapeared

Came home this morning to find a new version of Microsoft Edge on computer,(did not request it). Mozilla was gone. My entire bookmark list was gone and my saved password … (read more)

Came home this morning to find a new version of Microsoft Edge on computer,(did not request it). Mozilla was gone. My entire bookmark list was gone and my saved password list was gone. I turned off the computer before I went out of town for the holiday and turned it on again this morning.

Asked by Paul 4 days ago

Collections sync

Hi- i'm a little confused about the "collections" feature on my pixel. is it supposed to carry over onto my computer? I'd love to access my collections on my desktop. I a… (read more)

Hi- i'm a little confused about the "collections" feature on my pixel. is it supposed to carry over onto my computer? I'd love to access my collections on my desktop. I also recently upgraded my phone- my collections haven't transferred over to my new phone and that's also frustrating. I might just be an idiot but i can't seem to find any documentation on whether collections syncs between desktop and mobile; an indication that this is generally thought to be so obvious it needs no documentation.

Asked by levisjeans5 4 days ago

Youtube issues on Firefox

Hi, About 2 weeks ago or so, I started having issues with Youtube on Firefox. It's difficult to explain, but basically, I'll sign on to Youtube. Youtube will show my prof… (read more)

Hi,

About 2 weeks ago or so, I started having issues with Youtube on Firefox. It's difficult to explain, but basically, I'll sign on to Youtube. Youtube will show my profile with all my video recommendations and subscriptions. But, if I click the red Youtube home button on the top left of the page to refresh the site or click a different video, Youtube signs me out and shows me the homepage as if I was signed out or did not have an account. When I do sign back in again, my video recommendations are all messed up (they are mostly the general video recommendations from the unsigned in home page and nothing related to the channels or videos that I watch). When I go to my subscriptions, I have to sign in again. It's becoming really frustrating. I did a full uninstall of Firefox, and it briefly worked, but then Youtube went back to the way it's been behaving. I've cleared my history and cache. I've disabled all extensions. I've logged in and out. Nothing seems to work. Youtube does seem to work normally on Chrome and Edge, and I have not had any issues with any other websites on Firefox. Is anyone else experiencing this problem or have any advice?

I really enjoy using Firefox, and since everything else seems to work, I'd prefer to keep using it. I really don't want to have to resort to using Chrome or Edge to watch Youtube videos.

I'm running Firefox version 83.0 (64bit) on Windows 10

Asked by mrmet118 4 days ago

Meet image issues

I use meet.google.com for school online classes and this past week there are issues with screen / camera sharing. in the first place everything is fine but after a few se… (read more)

I use meet.google.com for school online classes and this past week there are issues with screen / camera sharing. in the first place everything is fine but after a few seconds the image, whether the camera is sharing the screen, the image in question is displayed on the screen zoomed in to the top left. To understand, we see from this: https://ibb.co/xfrDzGK to this: https://ibb.co/y0jtpDL I think it is a Firefox problem because I tried to use other browsers and it works perfectly.

Asked by M3tt 4 days ago

Firefox loses it's scroll position when using middle button auto scroll

Currently on Firefox 83.0 Windows. This specific problem started about 2 versions ago. I thought for certain it would be fixed in a release but has not. It is serious eno… (read more)

Currently on Firefox 83.0 Windows. This specific problem started about 2 versions ago. I thought for certain it would be fixed in a release but has not. It is serious enough that after decades of Firefox I am considering moving on. Situation: When scanning a long site like Feedly, I use the middle button to set auto scroll and start scrolling down, speeding up / slowing down as needed. Previous behavior: When an article appears interesting, I would Left Click the mouse to cancel auto scroll, move the cursor to the article link, click on the article to read. Simple. Problem: When Left Clicking to stop the scroll, Firefox positions the web page much further down the page requiring manual scrolling back to find the article. A SERIOUS usability killer! Testing: Testing in IE 11 and the new Chromium Edge shows correct behavior. Solution: Please restore Previous behavior as described. Priority: Very important

Asked by garylaverysr 3 days ago

Firefox ignores installed Fonts (OpenDyslexic) after update (Mac)

Hi, after an update Firefox doesn't list Fonts I used to use on all websites. Firefox: 83.0 MacOs 10.13.6 Usually the fonts are installed under /Users/myUser/Library/F… (read more)

Hi,

after an update Firefox doesn't list Fonts I used to use on all websites.

Firefox: 83.0 MacOs 10.13.6

Usually the fonts are installed under /Users/myUser/Library/Fonts and FF respected those and I was able to choose them from the drop down list. I already tried to install the fonts system-wide (/Library/Fonts) but still no luck, which is unfortunate, because I am dyslexic and those fonts actually make a huge difference for me. FontBook lists them perfectly.

Regards, Michael

Edit: Fresh profile saved the day. Do not know how to delete the question, though.

Asked by welt.michael 3 days ago

Volunteer signature?

I have classmates and co-workers who are trying to volunteer but would need an approved signature to sign on the volunteer document is that possible to get an E-Signiture… (read more)

I have classmates and co-workers who are trying to volunteer but would need an approved signature to sign on the volunteer document is that possible to get an E-Signiture on our document?

Asked by albertoj0320 3 days ago

Entire User Name & Password list deleted with Latest Update

I've tried the suggestions outlined in the Support section and none apply. There is only 1 Profile - the Default Profile. There is no .json corrupt file at support. How d… (read more)

I've tried the suggestions outlined in the Support section and none apply. There is only 1 Profile - the Default Profile. There is no .json corrupt file at support. How do I recover this information?

Asked by young4ee 3 days ago

Why put as an complotist one person whi is sure not ?

Hi, There are many years that i help Firefox everu month. Yesterday you asked again and i did again. But, at the same time, my texts are treated as if i am a «complotist»… (read more)

Hi, There are many years that i help Firefox everu month. Yesterday you asked again and i did again. But, at the same time, my texts are treated as if i am a «complotist». Surprise ; i know better than anyone i’m not. This is done unilateraly, as thieves yes without asking me. These texts are muy serious and respect laws. If it by an delation i put words that way « - » they are not mine. Otherwise, i’m good for money but not for texts. I don’t agree this at all …i do nothing for you dare blurring texts and i hope a change will come after these words. Thanks a lot - GG bold text

Asked by guingant.gilbert 3 days ago

issue regarding time difference

bold textIn this image the problem is iam an indian and i make my system in indian time system. while entering the site through mozilla that 4:00 pm class time is showing… (read more)

bold textIn this image the problem is iam an indian and i make my system in indian time system. while entering the site through mozilla that 4:00 pm class time is showing 7:30 but the class is regularly conducting at the correct time but only it showing all over the site in time difference . I don't know how to resolve it. At first i thought that is because of the site problem but while i,am opening through chrome i don,t have any problem. I like to use mozilla firefox that why i,am sending this request to resolve

Asked by ckjunaid804 3 days ago

Turned off Java script without authorizATION

First, thanks for eliminating your direct customer support leaving issues to the community aka "blind leading the blind"! Your browser, which requires daily updates for s… (read more)

First, thanks for eliminating your direct customer support leaving issues to the community aka "blind leading the blind"!

Your browser, which requires daily updates for some unknown reason , has disabled Java Script which means I can not access photos on websites such as Bring A Trailer which also has adopted its' f... you attitude by eliminating their support.

If you have an accurate fix for my version of Firefox (lord knows how to find it), please provide in straight forward English that those over 30 can understand.

Asked by 4johnherman 2 days ago