Firefox Support Forum

Hi, I have been unable to open links from Emails accounts, both Outlook & Hotmail. I just get a message saying this. However if a am able to open them if have a pdf or a link to explore, which leads me to think this may be a Firefox problem. Thanksr

Just to advise after the recent update to Mozilla Firefox v96.0.1 there was a problem with Internet connection not then being available from Firefox.

For extra privacy I have Win 10x64 Pro set to the free Cloudflare free use DNS settings of 1.1.1.1 and 1.0.0.1 and this has worked just fine for several months now.

However, since the update as above, Firefox could no longer connect to the Internet.

However, my other Browsers: SeaMonkey and Tor worked just fine.

For security reasons, I never use Chrome, Edge or Safario, as they are basically insecure.

Thinking there was a router problem, I reset that with the pin through the reset hole at the rear, and rebooted the PC.

No further ahead, and I knew it was not a Malware problem either, as I use very good AntiMalware Software.

I switched off the fiber box for 10 minutes, restarted it, no change, Firefox still could not connect.

Aha, a look through the Firefox Settings > Network and checked the DNS setting, which had been default set by Firefox to "CIRA Canadian Shield (By Default)" - That was NOT the setting I had placed into the Win10 Operating System.

Cloudflare was the second option there, so I selected that.

I didn't try the third option of "Next DNS".

Saved the setting (Option 2 Cloudflare)

Rebooted the PC, and no further troubles.

That CIRA Canadian Shield (Default) by Firefox was a trap I hadn't run into.

Just thought you may wish to put this in an appropriate place, as a warning to others.

Experienced with all Windows O/S since 1993, every style of O/S Microsoft has had available, plus much other Software.

This is the first unexpected problem ever I've had with Mozilla Firefox.

I run this PC 24/7, never turned off except for a reboot.

I can run some Firefox 25+ Windows and a total of over 150 Tabs, Run SeaMonkey and Tor with over 100 Tabs between them, and can still do other work.

Pleaty of RAM and SSD's for Operating Systems, backup to HDD's for longevity.

Still using 20+ year old HDD's still good, but they don't thermally cycle (Always on except for reboots), and I am interested to see how long before a failure of one of them =- I just stor DATA on these old HDD's (Copy from elsewhere, so it doesn't matter if I have a failure of an old HDD.

Cheers from a Far-Away-Land (Zealandia SupraContinent)

After updating to 70.0.1 I can no longer view many stories on the New York Times website. I can see the front page at NYTimes.com fine, but when I click on a story the story briefly appears then the page goes white (blank). Strangely, this doesn't happen on ALL stories, just most of them. I spoke with the NYT and they recommended using Chrome, which clearly I am not going to do.

When I begin to login to some sites I get a list of userids. Some are misspelled and I would like to remove them.

I left button poke in the userid box in the form and get a list of userids.

I'm using this version of FF Nightly: 74.0a1 (2020-01-18) (64-bit)

in every searchresult i type in the searchbar i get strange chinese letters.

i tried disabling all add-ons, clearing cache , history and cookies but that doesn't solve the Problem Also in safemode ther is no change.

how can i get this fixed ?

every time I erase firefox from windows 8 and reinstall it will not allow a clean fresh install but keeps reinstalling the same version with all my history and bookmarks showing -- I want a clean total reinstall that wipes out the version that will not delete the history -- how do I do this -- I will change browsers if I cant resolve this and go back to Explorer which I hate

I get this message in the video window on my favorite local news site http://www.kfor.com "Playback Network Error Network Connection Temporarily Lost Reload your Screen Or Try Selecting A Different Video". I don't have any issues using Edge which I'd rather not use. I have the add-on Dark Reader enabled on both browsers.

I have written 43 pages 11 x 8 1/2 Inches of family members' memories. I would like to create or transfer into a small booklet with a soft cover but reducing pages to approximately 6 inches by 6 inches. I would like advice as to how to do. thanks!!

Firefox doesn't open ANY websites if I am logged in firefox. It works only if I use Private window or log out. It happened on computer. Android works fine. I did not install any apps or add-ons ir extensions recently. It is just stopped working. When you try to reach some website it's just it just says "transferring data from... website name"

For work I use a site at egov.ice.gov

Today, I received this notification:

BEGIN====

On Monday, Aug. 3, 2020, the Student and Exchange Visitor Program (SEVP) will make changes to the way a user connects to The Student and Exchange Visitor Information System (SEVIS) via browsers and batch software/middleware. The most notable of these impacts will be the complete lack of support for the Firefox browser. On Monday, Aug. 3, 2020, all versions of Firefox going back to at least v31.3.0 will cease to connect to the SEVIS websites. SEVP recommends the use of either Chrome or Internet Explorer (IE) browsers.

END==========

I send notices to the SEVP helpdesk asking for more information, but I really do not understand the rationale behind this decision. Is there a group at Mozilla that is interested in this kind of issue?

Firefox will not open. It shows in the taskbar as being open but it refuses to open up from there. So I am trying to start with a freshly installed Firefox. I downloaded that with no problem. Then I tried to deleting the old by deleting C:\Program Files (x86)\Mozilla Firefox but the file will not completely delete because it says it is still open. I right click on the Firefox indication area in the taskbar and click on close. But it will not close. So I'm stuck between open and close and delete and nothing will work. I did succeed in deleting 73% of the files but no more than that because it tells me it's still open. Please tell me what other tricks are there?

I am unable to log in to ANY page requiring my password when using Firefox. Chrome works fine for me. I don't want to reset passwords as I just went thru and did those as a regular update. What has happened to Firefox that it won't let me use any of my sites I need to log in to?

I think this is a bug, but thought I'd ask here first.

On FireFox 76.0.1, Windows 10, 64 bit

This is not resolving (names changed for privacy)

The URL resolves correctly when used alone. Clicking View Image on the browser right mouse menu on the alt ('none') link also resolves correctly. According to the dev console Network tab, it's not even trying to access the specified URL, and hovering over it on the Inspector tab reports "Cannot load image"

The page containing that image definition works correctly in Chrome, Edge beta, and Opera.

Thanks! Dan

Hi, It appears as though Microsoft have made it mandatory to use Bing as my search engine overriding my Firefox browser. I have tried all the recommended fixes with no success. Can anybody help with this problem? Thank you, Clyde