Firefox Support Forum

I would like to support Modzilla but I am not comfortable with sharing financial information online unless there is no other possible option. Why ? Because (bottom line) the financial consequences of any breach fall squarely and fully on my shoulders - not Modzilla's or Microsoft's or Apple's etc. etc. For me, the consequences of a breach far out weigh the short term convenience of online payment as a supporter or purchaser. (I also used to work in the computing industry, so I'm really not a total Luddite . . . although it might be easy enough to dismiss my concerns as such.)

It would be great if there was a publicly visible (published) option that would enable people to contact Modzilla directly by phone to make a donation. Thanks ! . . Food for thought maybe.

CM_Canada

I would like to post [this question](http://stackoverflow.com/q/32328960/719276 ) on a mozilla forum, this is the best forum I found.

I successfully [compiled spidermonkey](https://developer.mozilla.org/en-US/docs/Mozilla/Projects/SpiderMonkey/Build_Documentation) (on windows), how can I link against it now (to [embed it](https://developer.mozilla.org/en-US/docs/Mozilla/Projects/SpiderMonkey/How_to_embed_the_JavaScript_engine))?

[js-config](https://developer.mozilla.org/en-US/docs/Mozilla/Projects/SpiderMonkey/Build_Documentation#Using_the_js-config_script) is not properly installed, and I don't understand [this workaround](https://developer.mozilla.org/en-US/docs/Mozilla/Projects/SpiderMonkey/Releases/1.8.5#js-config). Linking to the static library should be easier, but I don't even know which file it is. I have `mozglue.lib, mozjs-43a1.lib, nspr4.lib, plc4.lib, plds4.lib` in `dist/sdk/lib` and `nspr4.lib, plc4.lib, plds4.lib` in `dist/lib`.

• • • Notes***

• I used the following command to compile:*

   g++ -std=c++11 -I<objdir>/dist/include -L<objdir>/dist/lib helloworld.cpp -o helloworld  -lmozjs-31 -lz -lpthread -ldl 

• I know it is not the correct way to compile it since those libraries are not in `<objdir>/dist/lib`. It returns the following errors:*

   [...]/jscpucfg.h:121:3: erreur:
   #error "Cannot determine endianness of your platform. Please add support to jscpucfg.h."
   [...]
   erreur: ‘JS_EvaluateScript’ was not declared in this scope

I received an email from Monzilla , informing me that a device had been added to my account. ? Prior to this while I was browsing a synch error appeard requisting that I sign in , which I did . Question : was that interpreted as adding another device ? I am concerned as I only use one device a desktop

I installed Win10, then installed the latest version of Firefox. Now slurl's from the browser no longer connect to Firestorm Viewer. I installed slurl.proxy and it's working but I get a message saying this setting can be changed in preferences. Before, the error message said to choose an app for this link to work....what app do I choose? Hope you can help me.

This is not technically a PROBLEM per se , but hopefully more of a possible SOLUTION for a general problem, for some users anyway.

I had been fighting a problem with FireFox updates (I thought) having disabled my Cut-and-Paste ability from practically any webpage to my word processing products (like "Microsoft's Word"). The Cut-and-Paste feature would work if pasted to Window's Notepad, but not to Word. After lots of searching, I found (by accident) a feature in the Environment Backup Extension (FEBE) AddOn feature for Firefox to be causing the problem (for me). Using the "about:config" feature, I searched for "clipboard". I then reset (toggled) the "extensions.febe.copyToClipboard" from "false" to "true". The problem went away. I don't know what issue this may be affecting in the AddOn, but I can do more without FEBE than I can Cut-and-Paste not working.

edited by a moderator to remove the line indentation which messed up page formatting

Chinese input still can be used in other software like Excel or Word but not Firefox after Aug 24 updated. I can swap the language but it doesn't work even it shows chinese input.

Since ver. 48 flash player is reported as an "unresponsive plugin" during attempts to play some files, (significantly on twich). Also some plugins etc. state that they are incompatible with FF.48. is this a picture of things to come or will it be sorted. I am (regrettably) using w10 which -annoyingly, does too much potching around of it's own volition.

Had to post this to register for a username, I went round in circles half a dozen times but there is no link to do that anywhere. You have to find a topic that does not come up with any help suggestions, hence the gobbledegook. What a ridiculously stupid way to try to stop people raising issues when Firefox does not work!

Hi, my name is Ryan, and I need help.

several days ago, my lil brother used this computer for browsing and I don't know he downloaded what and from where. suddenly after he left my house, I got my firefox homepage changed to "9o0gle.com", some pop-ups ads and some unusual program installed to this computer. I uninstall all of them. I knew it was malware, or adware or spyware or anything else. so I decided to scan the whole computer at once. I found at least 445 malware and other viruses and all of those removed from my computer, but still "9o0gle.com" wont disappear. I tried to look at the homepage, but nothing written in it. I tried to look after the shortcut, and delete "9o0gle.com" in the "Target" bar with this text ("C:\Program Files (x86)\Mozilla Firefox\firefox.exe"), I removed everything after that address but still got "9o0gle.com" after two or three times I used. I tried to backup my bookmarks and reinstall the firefox, removing all the firefox data from my computer but still have the same problem until I write this message to firefox support.

indeed, I tried everything I found on the internet to remove this annoying "index" bar, also removing several unusual script of ip addresses in "hosts" file, deleting some suspicious registry strings, etc.

would you please help me this time?

PS. I also have the screen capt attached to this message.

When I click on a link which is: osu://b/1006632

Firefox says:

The address wasn’t understood

Firefox doesn’t know how to open this address, because one of the following protocols (osu) isn’t associated with any program or is not allowed in this context.

You might need to install other software to open this address.

I have the program osu installed on my computer. How do I make the address in Firefox redirect to the osu program?

I have great difficulties getting the iphone firefox browser to work, but i finally got it working and now a new verson has been downloaded that is asking for my password. My password is not working and firefox is not sending me a reset code. I have checked spam emails. Anything I can do short of changing browsers (which I may do anyway given how poorly firefox seems to work on iphones. Thanks~

I received, on 5/9/17, a pop-up that the above patch was needed. Malwarebytes Premium would not allow installation, so I did not install. Today I noticed that prior downloads of updates came from addresses ending in ".net". The rejected patch was from an address ending in ".com". Should I use this as a flag for future purported updates ?

Closing as duplicate. Please see and continue with /questions/1162633#answer-974342

Using firefox, my google pg and searches were in either german, czech, or dutch. Checked my avast vpn, had been reset to frankfurt, Germany. I'm in usa, and vpn was set to a city here, near me. It got reset shortly after I facebook friended an Israeli lady who lived in berlin. did someone hack my email, google, firefox, or vpn? How did this happpen?

I created a program which adds a certificate to Firefox to communicate with a websocket at localhost. To use it with https, I had to add a certificate to certificate stores, including the one Firefox uses. To Firefox, the command used:

certutil.exe -d [cert8.db path] -A -t "TCu,Cuw,Tuw" -n [name] -i [crt path]

Friday I noticed that it stopped working. I add, no issue reported. I use -L, the certificate is there. I even looked at Tools > Options > Advanced > Certificates, and it is there. But Firefox keep saying it's not trustable. Already closed and opened the browser.

I saw there was a update 13th June. Does it changed something about certificates part?

I have tried to change my password (the existing one won't let me in) and the program says it is going to send me a temp password, but it never shows up in my email account. Mary Engle, xxxxxxxxx@xxx.xxx

FireFox not working as of today after update 08/17/2017 Following is last lines from file titled: maintenanceservice-1

Process finished with return code 1.

• • • Warning: Error running update process. Updating update.status (0)***

Service command software-update complete. service command MozillaMaintenance complete with result: Failure.

Please do not start collecting anonymous Firefox browsing data!!! http://winaero.com/blog/mozilla-may-start-collecting-anonymous-firefox-browsing-data/

Been a Firefox user for yrs, this afternoon, auto update runs while trying to open browser and then a get an error box popping up titled XULRunner. Msg states Error: Platform version '55.0.03' is not compatible with minVersio>=55.0.2 maxVersion<=55.02. I have no idea what that means or how to fix it so I can go back to using Firefox and getting access to my bookmarks. Pls help. Thanks-Aaron

I have tried multiple times to access Fire Fox but keep receiving the same err message that says "problem resolved, continue browse" etc. I have also tried to reset my user name and password but have not received an email with the link.