Firefox Support Forum

Hello,

My Firefox routinely shuts down while I'm using my 2018 Macbook Pro, and the problem began when I updated my IOS to Big Sur This is a systemic problem with non-native apps ever since installing Big Sur. Apple won't address the problem unless I confirm that my non-native apps are compatible with Big Sur. Can you please confirm the most updated version of the Firefox Browser is compatible with Apple's Big Sur IOS? Can you also let me know if other users have experienced problems and if there is any fix?

Any clue why the add-ons like Adblocker and frankly all the others no longer show on the toolbar? Makes them useless when the icons are missing. Anyone have the answer? I've refreshed. I've re-installed. I've stood on my head - nothing seems to help!

I'm trying to take off this "Extension (Tabliss)" tag on my url. I have followed the instructions down below from another Firefox support forum: https://discourse.mozilla.org/t/make-addressbar-text-extension-name-of-the-extension-shorter-or-hide/28026/3

The instructions I followed are listed below:

"Users can apply custom style rules to modify Firefox’s toolbar area by creating a userChrome.css file. This takes about 10 minutes so when you have time to take it slowly and carefully:

(1) Set up your chrome folder and userChrome.css file following the five six steps in this article:

https://www.userchrome.org/how-create-userchrome-css.html 45

I have a boring video there if you like demonstrations.

(2) This is the code to paste into the file. You can edit the file using Notepad or a better editor. Make sure to keep it in a plain text format with a .css file extension (not .css.txt).

See improved rule down in: Make addressbar text "Extension (Name Of The Extension)" shorter or hide

/*
   Hide Extension Name in the identity area unless
   hovered for half a second (updated for Fx80)
*/
#identity-box.extensionPage #identity-icon-labels,
#identity-box.extensionPage #identity-icon-label {
  visibility: collapse !important;
  transition: visibility 250ms ease-in-out;
}
#identity-box.extensionPage:hover #identity-icon-labels,
#identity-box.extensionPage:hover #identity-icon-label {
  visibility: visible !important;
  transition: visibility 250ms ease-in-out 500ms;
}

(3) Firefox should read the file at its next startup and apply it to every extension page you load."

Edit: So, yeah, I need help getting this tag off. I'm new to Firefox so it could be something obvious I'm missing. I have also tried CTRL+SHIFT+R to reload the page for changes and also closed and reopened my Firefox entirely.

Thanks in advance.

I've discovered that in my Users/UserName/AppData/Local/Temp folder, there are thousands of files eating up space with name "cubeb-shm-#####-#####-input" and "cubeb-shm-#####-#####-output", where "#####-#####" is a 10 digit number seperated by a hyphen.

I did a basic google search for these filenames and found several articles that talk about how firefox uses these, and normally creates and then deletes them, so there should only ever be one of each (input/output) file at a time. For some reason, I have thousands of these files, and they are eating up hundreds of Gb's of space on my hard drive. I only discovered this because my computer notified me I was running out of space. I manually deleted them, but I don't want to have to do this regularly, since it seems it's not expected behavior for Firefox.

I'm running the 64 bit version of Firefox 85.0.2, and there are no new updates available at the time of this writing. I'm really hoping someone can help me figure out how to get Firefox to appropriately manage these files. Help me Firefox community! You're my only hope!

I here refer to my thread https://support.mozilla.org/en-US/questions/1285212 in which the problem were not even answered by any of your tech people, but archived - why?

I find it really bad, if i post a bug and you just archive without even try to fix the problem! It makes me extremely angry! Bad behavior!

Please stop that and re-open the case.

Jan Ps. same system (Lenovo Thinkpad X300 with Xubuntu 16.04LTS 64bit (account A) )now running Firefox 85.0.1 64bit can now print, I can't find any mentioning in release notes to how previous version 75.0 and now this one is different and why this one now can print.

It would be nice to get this solved, since other people here has had this one too and it seems to jump between versions and OS(linux an windows).

edited broken link

I am constantly frustrated by unresponsive pages / script warnings etc using Firefox. This never used to happen on previous builds -- I am using the latest 86.0 -- but these occur so often that I am about to say goodbye to Firefox. This does not happen when I am using Chrome and other browsers.

I have been through all of the suggested steps to deal with these unresponsive script/page issues, and none has worked.

Would appreciate any help on this, but as I say I am about to leave Firefox at this point for Chrome and other browsers.

Thanks in advance...

Hi, After Firefox offered to repair my session because it advised it was working too slow, I have lost all my favourites, passwords, toolbar, history... how can I restore everything ?

Thank you,

My print preview is no longer available, and the new one is too small to see what's on the page. It's useless! Also, simplify page is gone (I understand "Reader View") is the work-around. Also, it's many extra clicks to get to my system print controls to print properly.

Solving the print preview too small would go a long way towards keeping Firefox usable. The other things could certainly use fixing, however.

Thanks in advance! L.

(I have restored the old functionality temporarily with print.tab_modal.enabled preference set to false. Thanks community for showing me to do so! See https://support.mozilla.org/en-US/questions/1322623 if you want to know how.  However, usually Firefox takes these options away soon.  )

I have instagram on my pc I can view others pictures and videos but i do not know how to do it from my firefox browser on my windows 10 pc. I am not really good at computer stuff so i do not wanty to mess this up . can some one tell me how Thanks

A recent Firefox update has totally disrupted our ability to print from browser windows. There used to be a "Print Preview" button that allowed us to set things up the way we wanted them. That's now missing. As a result, stuff that used to cost us for ten pages now costs us for twenty pages. Also, when we print double-sided, the second side prints upside down.

This strikes me and my wife as a horrible development, and we would like to go back to the old version ASAP!

I want to disable checking for updates, but the setting to do so has been removed. After updating fairly recently, I noticed that the setting located in:

about:preferences#general

Was changed to "Check for updates but let you choose to install them" WITHOUT my permission. As a result of this change, I get nagged while I am working ALL THE TIME. Like, several times a day. Not just when the browser first starts, but while I am working. I am getting sick of it! It's become spam at this point, drawing my eyes away from work. and if you think spamming people will make them do it, think again.

In Windows 10 I got so fed up with the automatic updates disrupting work that I outright destroyed my computer's ability to EVER get a system update. If the nuclear option is available for Firefox I am prepared to do so if only to make it shut up already.

So anyway, please tell me, how do I make it stop nagging me about updates? and while I am at it, how do I kill the notification system entirely? because I never want any type of notification ever disrupting me while I am working.

Obviously Mozilla understands this sentiment, since the default behavior now is to hide notifications as described here:

https://blog.mozilla.org/firefox/block-notification-requests/

So why be so in-your-face about updates?

NOTE: I am not against updates in general, but back in the 90's when software updates was optional I updated things far more often because I enjoyed having the ability to do research on an update before accepting it. This personal policy has resulted in me avoiding lots of bad updates that damaged other people's computers, but software that updates without permission like Chrome, for example, would constantly introduce bugs or change behavior without my permission in such a way that makes it largely unusable to me. On my chromebook computer I was able to temporarily block chromebook updates by manually setting the version number to a maximum value but the moment google found a way around that an update was pushed that screwed up touch screen functionality, so, realistically speaking, the heavy handed approach to updates is ultimately what causes me to stop updates. Ironically. While I understand a desire for security, these big companies just don't seem to realize that my computer is my own personal property so they can't treat it like it was under the authority of their IT department. I just want control over what my computer is doing. If and when I update it will be because I am ready to, not because someone else decided to force it on me.

So I was having some trouble a few days ago with a website that automatically re-directed as soon as I landed on it to another page. So I happily went off in the settings and disable the automatic redirect. Now a week or two later I'm sitting here going I can't find the setting anymore? I can't even search for it and have absolutely no results you would think searching for "redirect" in the settings pain would bring it up. it's probably something that got buried in developer tools that I would never be able to turn off/toggle again unless I get lucky with the right extremely memorable and easily accessible incantation in the about : config because that's just all so well documented. Is it a "1" is it a "0" is it a "5" which one disabled / enabled what is the other options do?

It appears that Firefox 87.0b3 version has removed the Library - Pocket List menu item. Yet, through the about:config options, has retained the ability to activate the 'Save to Pocket' address bar icon.

This makes no sense as there is now no option to have a 'Pocket List' item selection. At least I couldn't find an option for this. That is without adding another extension.

Having the 'Save' option without the 'List' option is counter intuitive.

The Library-->Pocket List Menu item should be restored.

Thanks.

I just tried to print a list for the browser on Firefox and the new print options are useless. I use to be able to simplify, change background and have more options. This looks like the printing options on Microsoft Edge. I started using Firefox to get away from that. I mean if your going to mimic edge then why not use that browser instead??? Stop changing things. You update every 5 minutes and then it crashes, is to slow or just doesn't work. Slow the hell down and remember people like Firefox because it isn't like the big companies out there. It's a good browser. Leave it alone.

All of a sudden I am getting an icon in the Facebook URL re: cross site cookies. When I click on it, it says permission granted. I never approved this. How do I get rid of it please?

Hi Firefox Support,

I cannot drag and drop mails from my Outlook desktop app to Sharepoint Online in Firefox. It does work in Google Chrome and Microsoft Edge though. Is there a setting in Firefox to enable this ?

Thanks Best regards

Joeri Michiels

When I right click on an image in Firefox, I've always been able to select "view image info". This is very helpful, but now it appears to be gone in latest Developer edition. Do others see the same. If so, why was it removed? It's still there in the regular version of Firefox.

Hi, I'm trying to find out what's causing this behavior. My firefox sometimes, specifically when opening a second tab (doesn't happen on a third, fourth, fifth, etc. tab) and pressing F (like starting to type Facebook), makes my entire screen to fade to black for 1 second, and then comes back. If I do type facebook, it shows "acebook", ignoring the F entirely. It doesn't seem like a crash, it seems a lot like a functionality of sorts that's acting up, because it doesn't go black just like that, it fades. And it always takes the same amount of time with that fade.

What's worse, it doesn't always happen. If it happens once I can replicate it and keep doing it, but as I use the browser and it stops doing it, I can't do it again. Until, well, it does.

This is the weirdest thing. How does firefox control my entire screen like that? What's it doing? What instruction on my keyboard is F sending to firefox?

I haven't found anything like this happening to anyone online.

Any help please?