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How do I switch from just seeing words and links to seeing a webpage?

A web page for an insurance company I deal with has switched to just text and hyperlinks. I need to view it as a webpage. How do I switch back? It may have switched du… (read more)

A web page for an insurance company I deal with has switched to just text and hyperlinks. I need to view it as a webpage. How do I switch back?

It may have switched due to a slow connection, but I need to see it as a webpage.

Now the page and any links I follow only open as text and links. No other webpage does this.

I can't find any way to switch it back.

Thanks for your help.

Asked by kb3guz01 3 years ago

Last reply by cor-el 3 years ago

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is there any way to hide the status bar (or pop-up) at the bottom left?

Hi, I'd like to get rid of the status bar at the bottom left corner. I know it goes away and it seems impossible to remove. But is there any way to remove it? I add an im… (read more)

Hi, I'd like to get rid of the status bar at the bottom left corner. I know it goes away and it seems impossible to remove. But is there any way to remove it? I add an image to show what I want to remove. Thanks in advance!

Asked by hyeseung97 3 years ago

Answered by cor-el 3 years ago

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Mozilla FTP Access via FileZilla is not working...

with the planed removal of FTP support from Firefox I am at my wits END... I cannot seem to get FileZilla to connect to ftp.mozilla.org what connection type should I sele… (read more)

with the planed removal of FTP support from Firefox I am at my wits END... I cannot seem to get FileZilla to connect to ftp.mozilla.org what connection type should I select and WHAT port number am I suppose to be using? anonymous login is fine right?

Asked by Melchior (aka Joseph) 3 years ago

Answered by cor-el 3 years ago

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Does anyone ever read feedback submitted through the Help menu?

Is the Help menu the best way to submit feedback to Mozilla? Does anyone actually read it? I've submitted feedback that way before but it feels like no one saw it. You d… (read more)

Is the Help menu the best way to submit feedback to Mozilla? Does anyone actually read it? I've submitted feedback that way before but it feels like no one saw it.

You don't even get a "sent" confirmation - all I get is a page saying something like "Your feedback will be used to improve Firefox", which doesn't confirm the feedback was sent!

I actually sent feedback about this last year, saying that the "sent" message should be clearer. But who knows if anyone saw it! LOL

Asked by MartyJames 3 years ago

Answered by McCoy 3 years ago

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I paid $28 to Firefox

I paid Firefox $28 for unmarked videos. Now the mark, the stamp in the corner of the video, is back. I would like my money back or the non-stamped videos back. Who do I s… (read more)

I paid Firefox $28 for unmarked videos. Now the mark, the stamp in the corner of the video, is back. I would like my money back or the non-stamped videos back. Who do I see about that?

Asked by miketimpiz 2 years ago

Answered by FredMcD 2 years ago

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Updated to Firefox 81.0 but credit card autofill is still missing from Options/Preferences menu

I just updated Firefox to version 81.0 in Linux, Windows and Mac, but the credit card autofill option is still missing from the Preferences menu. I followed the instruct… (read more)

I just updated Firefox to version 81.0 in Linux, Windows and Mac, but the credit card autofill option is still missing from the Preferences menu.

I followed the instructions from here:

https://support.mozilla.org/en-US/kb/credit-card-autofill

Yes, I am located in the US.

Asked by Mr.K 2 years ago

Answered by Mr.K 2 years ago

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other bookmarks folder

Hello, I would like to know how to remove 'other bookmarks' folder from the right side of bookmark toolbar that showed up suddenly on my browser, it's right after the arr… (read more)

Hello, I would like to know how to remove 'other bookmarks' folder from the right side of bookmark toolbar that showed up suddenly on my browser, it's right after the arrows to show more bookmarks. I can't seem to find a way to delete this.

Asked by nicaya 2 years ago

Answered by cor-el 2 years ago

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Tabs below address bar.. IS anyone at Mozilla listening??

For years now Mozilla has been forcing users to add a userChrome file to get their tabs BELOW the address bar. They have also been changing the rules for doing it every … (read more)

For years now Mozilla has been forcing users to add a userChrome file to get their tabs BELOW the address bar. They have also been changing the rules for doing it every so often so users have to go back and modify their userChrome.css files.

WHY doesn't the Mozilla development team wake up and make it easier for users to maintain the look and feel of their UI to match their preferences. It shouldn't require a special .css file to make this happen.

PLEASE add settings in the about:config (or better yet in the tools/options) to allow users to move the tabs below the address bar line.

ARE YOU LISTENING Mozilla??

Asked by ddenby 2 years ago

Last reply by Trevor George, Bristol, UK 2 years ago

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Disable overly insisting updates

When Firefox asks if I want to download an update and I agree, soon after that but not right away it stops working - on every new page it says "We need to restart to fini… (read more)

When Firefox asks if I want to download an update and I agree, soon after that but not right away it stops working - on every new page it says "We need to restart to finish updating" <- This last bit is VERY annoying. Is there a way to keep FF working in such situation? I usually have 3 FF profiles running, about 10-20 tabs each and when it suddenly does this - I can restart them all but when it is suitable for me.

The only solution I can see so far is disabling updates via group policies (which is not well documented, where do i put this policies.json on Fedora? need to google that).

Any other ways to keep updates and FF running until I decide when to restart? Thanks.

Asked by aikbox 2 years ago

Answered by Scribe 2 years ago

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set "print with system dialog" as default

dear ladies and gentlemen, Firefox has been delivered with the new print dialog since version 82. I have to print around a hundred PDF files at work (usually only the f… (read more)

dear ladies and gentlemen,

Firefox has been delivered with the new print dialog since version 82.

I have to print around a hundred PDF files at work (usually only the first page of the document). The new print dialog means that there is a lot more work for me here.

Is it possible to set the "old" system print dialog by default or to instruct firefox to always print only the first page of the document by default?

Asked by Bruce Wayne 2 years ago

Answered by cor-el 2 years ago

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Firefox "Print Preview" has disappeared from the File menu in 84.0.2

Firefox "Print Preview" has disappeared from the File menu in 84.0.2; all I have now is "Print", which brings up a Microsoft Edge style print dialog. Is this an upgradin… (read more)

Firefox "Print Preview" has disappeared from the File menu in 84.0.2; all I have now is "Print", which brings up a Microsoft Edge style print dialog. Is this an upgrading error, or is it just the way Firefox will be now?

Asked by firefox1202 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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userChrome.css not working

I'm trying to take off this "Extension (Tabliss)" tag on my url. I have followed the instructions down below from another Firefox support forum: https://discourse.mozill… (read more)

I'm trying to take off this "Extension (Tabliss)" tag on my url. I have followed the instructions down below from another Firefox support forum: https://discourse.mozilla.org/t/make-addressbar-text-extension-name-of-the-extension-shorter-or-hide/28026/3

The instructions I followed are listed below:

"Users can apply custom style rules to modify Firefox’s toolbar area by creating a userChrome.css file. This takes about 10 minutes so when you have time to take it slowly and carefully:

(1) Set up your chrome folder and userChrome.css file following the five six steps in this article:

https://www.userchrome.org/how-create-userchrome-css.html 45

I have a boring video there if you like demonstrations.

(2) This is the code to paste into the file. You can edit the file using Notepad or a better editor. Make sure to keep it in a plain text format with a .css file extension (not .css.txt).

See improved rule down in: Make addressbar text "Extension (Name Of The Extension)" shorter or hide

/*
   Hide Extension Name in the identity area unless
   hovered for half a second (updated for Fx80)
*/
#identity-box.extensionPage #identity-icon-labels,
#identity-box.extensionPage #identity-icon-label {
  visibility: collapse !important;
  transition: visibility 250ms ease-in-out;
}
#identity-box.extensionPage:hover #identity-icon-labels,
#identity-box.extensionPage:hover #identity-icon-label {
  visibility: visible !important;
  transition: visibility 250ms ease-in-out 500ms;
}

(3) Firefox should read the file at its next startup and apply it to every extension page you load."

Edit: So, yeah, I need help getting this tag off. I'm new to Firefox so it could be something obvious I'm missing. I have also tried CTRL+SHIFT+R to reload the page for changes and also closed and reopened my Firefox entirely.

Thanks in advance.

Asked by MaxwellQ 2 years ago

Answered by Wesley Branton 2 years ago

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Firefox hogging hard drive space with temp files (cubeb-shm...input/output)

I've discovered that in my Users/UserName/AppData/Local/Temp folder, there are thousands of files eating up space with name "cubeb-shm-#####-#####-input" and "cubeb-shm-#… (read more)

I've discovered that in my Users/UserName/AppData/Local/Temp folder, there are thousands of files eating up space with name "cubeb-shm-#####-#####-input" and "cubeb-shm-#####-#####-output", where "#####-#####" is a 10 digit number seperated by a hyphen.

I did a basic google search for these filenames and found several articles that talk about how firefox uses these, and normally creates and then deletes them, so there should only ever be one of each (input/output) file at a time. For some reason, I have thousands of these files, and they are eating up hundreds of Gb's of space on my hard drive. I only discovered this because my computer notified me I was running out of space. I manually deleted them, but I don't want to have to do this regularly, since it seems it's not expected behavior for Firefox.

I'm running the 64 bit version of Firefox 85.0.2, and there are no new updates available at the time of this writing. I'm really hoping someone can help me figure out how to get Firefox to appropriately manage these files. Help me Firefox community! You're my only hope!

Asked by stevekay83 2 years ago

Answered by cor-el 1 year ago

  • Archived

Constant unresponsive pages/scripts etc

I am constantly frustrated by unresponsive pages / script warnings etc using Firefox. This never used to happen on previous builds -- I am using the latest 86.0 -- but … (read more)

I am constantly frustrated by unresponsive pages / script warnings etc using Firefox. This never used to happen on previous builds -- I am using the latest 86.0 -- but these occur so often that I am about to say goodbye to Firefox. This does not happen when I am using Chrome and other browsers.

I have been through all of the suggested steps to deal with these unresponsive script/page issues, and none has worked.

Would appreciate any help on this, but as I say I am about to leave Firefox at this point for Chrome and other browsers.

Thanks in advance...

Asked by darobin 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

I've lost all my favourites

Hi, After Firefox offered to repair my session because it advised it was working too slow, I have lost all my favourites, passwords, toolbar, history... how can I restor… (read more)

Hi, After Firefox offered to repair my session because it advised it was working too slow, I have lost all my favourites, passwords, toolbar, history... how can I restore everything ?

Thank you,

Asked by claire.gerardin 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Print Preview 86.0 too small to see. Also other print features now very difficult

My print preview is no longer available, and the new one is too small to see what's on the page. It's useless! Also, simplify page is gone (I understand "Reader View") is… (read more)

My print preview is no longer available, and the new one is too small to see what's on the page. It's useless! Also, simplify page is gone (I understand "Reader View") is the work-around. Also, it's many extra clicks to get to my system print controls to print properly.

Solving the print preview too small would go a long way towards keeping Firefox usable. The other things could certainly use fixing, however.

Thanks in advance! L.

(I have restored the old functionality temporarily with print.tab_modal.enabled preference set to false. Thanks community for showing me to do so! See https://support.mozilla.org/en-US/questions/1322623 if you want to know how.  However, usually Firefox takes these options away soon.  )

Asked by Ellis Eff 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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What Happened to "Print Preview"?

A recent Firefox update has totally disrupted our ability to print from browser windows. There used to be a "Print Preview" button that allowed us to set things up the wa… (read more)

A recent Firefox update has totally disrupted our ability to print from browser windows. There used to be a "Print Preview" button that allowed us to set things up the way we wanted them. That's now missing. As a result, stuff that used to cost us for ten pages now costs us for twenty pages. Also, when we print double-sided, the second side prints upside down.

This strikes me and my wife as a horrible development, and we would like to go back to the old version ASAP!

Asked by Anan 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago