Firefox Community Forum

When playing videos on youtube or any other platform the volume is very low to non-existent. When a new video starts there is a sudden surge, whereafter it rapidly returns to a non-audible level. I have tried checking the volume settings in Windows and Firefox but nothing has helped thusfar. Please help me resolve this issue so I can go back to using my favourite browser again.

Thank you in advance!

Hello, I'm unable to access my Firefox logins. I followed some of the advice on here and discovered that my login files appear to be corrupted (logins.json.corrupt). I tried some of the suggested methods, but I can't re-establish access to my logins.

I'm not sure if this is related, but when I click on the Applications menu, though my profile is there, it says "Account disconnected" next to a warning sign.

Please help... I've been saving my passwords and logins here for years. Any advice welcome. Many thanks in advance.

PS... yes, I know I should have backed them up somewhere, I'll never repeat this mistake.

I asked such a question the day before yesterday, but none answered me I still use window 7 32 bit and I never want to update The new version ( V 98.01 ) is not compatible with Window 7 A black screen is shown just I open the Firefox browser I thought it is virus, but it is not so. Now I am sure of the problem I uninstalled the new version and changed for an old version ( V 80.01 ) and the black screen is never shown The black screen which I complain about= crashing of the browser because it is not covenant to Window 7

2- I changed the update to  (   Check for updates but let you choose to install them )  and the problem is ended but a message about updating still appears in the right corner  need me close each time. 

How can I get rid finally from update message in the toolbar ? In V 80.01 there is no choice ( never check for update )

I want Protonmail as my default mail for Firefox. Windows 11 allows me to install Protonmail as an application. I cannot find or use that application in order to use my Protonmail email as my 'mailto' option in Firefox. Why does Firefox not allow this? Why can't Firefox find and suggest the Windows 11 Protonmail app in its list of suggestions under 'mailto' options?

I had a Firefox account on my phone. I got hacked. So I uninstalled the Firefox app. I got the upgrade for Lookout and added that to my phone. I opened a new Firefox browser on my PC because I was tired of Google and I don't like Bing. I think you are still using my phone account. dawniegirl1973. lt has never been a primary or secondary email for phone or Pc. But you caught the last hacker! I would like an upgrade with Firefox on both PC and phone if I wouldn't have to pay for both devices. Would that cover both PC and phone? They are not linked, but they do share 2 emails and passwords. I also would like VPN, if that would secure my wifi. But I need a network that I can use for all my internet needs. I don't know what all VPN does. Please help me out. I don't know what to do anymore. It's all gotten so confusing. I'm tired of being hacked. Please advice. I trust, you, Firefox and I want you on both devices can we do this?

I have just upgraded my pc, new motherboard, cpu, ram and m.2 drive, of which I made a clone of my previous windows installation, on first opening it had the previous session, where i had opened another tab while it had the restore session tab open, this usually isn't a problem.

However it lost the session to restore, I have tried a complete copy from %APPDATA%/Roaming/Mozilla over to the new system, but to no avail, the session can still be restored on the other setup currently, which I had copied over manually to try resolve.

I even tried to copy the files 1 by one to test from sessionstore-backups and renaming to sessionstore.jsonlz4, however upon opening firefox, it rewrites the 9.5MB file with a 2KB file and I have no session to restore.

Is there a way I can resolve this as I don't remember all the tabs, I do need to go through them, but several I had open to return to.

Any help would be appreciated so I can get these back and go through them, would be easier than trying to copy all the URL's one by one to check them

I have used Firefox for years with my MSN/Outlook emails. Recently, something has changed that has caused typing emails to a nightmare. As I am typing the "system" is constantly suggesting text and I do not know how to remove that feature. Each time this happens I have to stop and either hit the tab key or fiddle around with the space bar to get past this problem and continue typing what I want to write. Also, as I am replying to an email, the "system" occasionally opens another email document and at the same time moves the email I am trying to respond to. It moves the email, not to trash, but to Archive. I never use the archive feature. How do I fix these problems. Something has obviously gotten changed in "settings" but I cannot figure out where or how to fix. The "suggested text" feature is disasterous and annoying and it has got to be removed somehow. Please help.

Thought I should bring it to your attention. My default browser is Firefox and I use Earthlink as my email. Earthlink just informed me that Firefox no longer supports Earthlink. They have asked me to switch to Google Chrome where my email works fine. If you need to contact me , my phone is [phone# removed from public] and my name is Ken Westlund. My email is [email removed from public].

Why can't I change the volume in one tab? During a meeting, for example, the radio is on, and it is much louder than the meeting, and you cannot adjust the volume of a single tab. This is very bothersome, not only in the above case. These pages determine the volume themselves. Some have regulations on the site, but not always. I am very tired of this problem. Are there any ways to change the volume of a given tab?

im afraid to download anything. i should not have to download firefox browser, i have been using this acct for years. i tried to update ccleaner last nite and windows defender caught a trojan but removed it right away all other places i have been were fine today what happened to my firefox and duckduck go etc

I'm downloading a lot of images, and every time I do so a popup box appears showing the most recent five downloads and a button to show all downloads, It covers some of the icons I use for downloading images which is frustrating. If I right click on any of the downloads one of the options is to Clear Preview Panel, so I assumed it was called Preview Panel, but help does not know about that and I can't find how to stop it coming up (it used not to until I did something, I don't know what) It's driving me crazy.

using firefox, utube has dropped the feature of being able to remove timestamps on transcripts. Has anyone figured out how to get them back as an option to remove them? Thanks for your help.

New computer, running Windows 11, McAfee LiveSafe came with for 30 day trial. I use Firefox, have since 1997. Just added Mozilla VPN. Old computer ran Xubuntu. Windows 11 needs antivirus because it's Windows. So. How compatible are McAfee LiveSafe and Firefox with Mozilla VPN? What suggestion, if any, does Mozilla have for an antivirus program that will work well for Windows 11 but not mess with Firefox and Mozilla VPN? Thank you.

Firefox will not sign in to Navigation Care.com? Anyway tp check for blocked? only started 3 weeks ago.

Tried Chrome, it goess right in??

The last three times Firefox has displayed that popup in the upper-right corner of the screen inviting me to select "update now," with the assurance that all open tabs will be restored after the update, nothing has been restored except my home page once Firefox restarts.

If Firefox does not intend to restore tabs, why on earth would it say it is going to do it? This is about as user-unfriendly a move as they could ever do, short of blowing up the computer entirely. A fix for this would be nice to have, but more to the point, why is a fix even necessary when Firefox positively states that all open tabs will be restored?

I understand that nothing human is perfect, but errors are one thing, and persistent failure to do something straightforward that is promised is another thing. What's going wrong here, and if Firefox is going to persist in this unfortunate behavior, what can be done about it?

Thank you.

I am encountering an issue where I am unable to update from within my browser (Help->About). I have confirmed that the policies.json ("C:\Program Files\Mozilla Firefox\distribution\policies.json") has "DisableAppUpdate": false, to ensure I am not blocking myself. As of now if I try to update it gives me a prompt saying: "Updates avaliable at https://www.mozilla.org/en-US/firefox/new" Is I give myself administrator access then I get normal behavior and the browser begins updating automatically.

The odd thing is if I modify the permissions on C:\Program Files\Mozilla Firefox directory to allow normal users the ability to write/modify its contents then the Normal User Account is then able to update the browser as desired. The obviously solution is to just modify the permission and allow Normal Users to update. But I am hoping you have a better solution that more precise because I am concerned of the security impact of opening the directory to all users.

Is there a specific file/sub directory I can give them access to that accomplishes the same thing or is there a setting I need to change on the installer that would fix this.

Thanks!

Hi,

I recently migrated from Chrome to Firefox for a variety of reasons. I would like to continue using Firefox. However, everytime I close out of it and then reopen it I am forced to log back into every site. Firefox does not hold my passwords and does not keep me logged in like Chrome does.

Is there a way for me to correct this? Otherwise I need to go back to using Chrome.

Thank you,