Firefox Support Forum

Hello. I have a problem with turning off google safesearch. I'm 28 years old so it's not a problem with google acc. I have same firefox on pc and on laptop. On pc and on smarthphone it's easily turning off and if i'm using edge or chrome on laptop it's also turned off, but if i'm using firefox exactly on google it's always turned on no matter what i'm do. Just in case, if i'm using for example bing search in firefox it's also turned off, likely it's always turned when i'm using google with combination in firefox. Methods that I already tried: 1) Turned off in computer settings (not worked) 2) Reinstalled browser (not worked) 3) Checked in my wifi settings (not worked) 4) Updated everything (not worked) Waiting for your help.

I have discovered that I prefer closed captions with the letters in yellow rather than white. How can I make this change in Firefox on a computer with the Windows OS. Also, I would like bigger closed captions.

I've been using Firefox for awhile but just in recent days I've noticed that logging in to selected websites takes much longer or fails. For example, it takes me 3 minutes to login to Fidelity. During the 3 minutes, I see the message "Performing TLS handshake..." being displayed in the lower left hand corner of my screen. I am running Windows 11 with the latest version of Firefox (109.0.1). This also happens when logging to United Health Care websites. The same problem does not occur with Microsoft Edge.

Any insight to this problem is appreciated. Thank you.

using firefox version 109 and my internet down load manager no longer works, it works in other browsers but not since updating firefox. not sure if i was successful in posting this request prior to this one so will give it another try. thanks

Does anyone know how to configure Firefox to stop the annoying google log-in pop-up? I've seen others ask the same question, but I have not seen any functional answers. I've never had a google account, for anything. I don't get the pop-up with other browsers, like Falcon or Brave. It's just a problem on Firefox. I appreciate you help!

Hi!

I can't scroll with the mouse wheel in Firefox. It works fine in other browsers and programs.

If I switch to Safe Mode, the scrolling wheel works. But if I switch back to normal mode, the wheel does not work again.

I tried to switch off and switch on "Use autoscrolling" and "Use smooth scrolling" settings, but it didn't help.

Unfortunately, "Refresh Firefox…" and reinstalling browser completely did not help.

I am at a loss, please help.

For a couple of week, my firefox browsing history always clean itself up either when I close and shutdown my computer or while I still browsing. This is really frustrated because I have to always search again and again. I have deleted every firefox sync account of my phone and tablet and the only account that still I use is in my pc. Can anybody help me?

Scrolling "jumps" forward occasionally when I am manually scrolling through Facebook since I switched to Firefox. I have unchecked Auto Scrolling and unchecked Use Recommended Performance Settings and Use Hardware Acceleration to no avail.

This issue only appeared since I switched from Chrome to Firefox.

Any ideas why this is happening and how I can fix it?

Thank You,

Bill P.

This morning, upon opening Firefox, I noticed that I could not scroll through any pages or windows. I turned off scroll lock (or so I thought), and it began scrolling. But then, in all of my other windows, scroll lock was activated. So, I hit my scroll lock button again, and now all other windows will scroll except for Firefox. Is there a setting I need to change?

It appears as if scroll lock is reversed on Firefox vs. all other apps on my computer.

My browser was always in English and now all of a sudden it is in Spanish. Tell me how your browser can be in one language one day and then in another language the next day? I cannot read Spanish so I have no idea how to change it back to English.

I recently reset my password for my Walmart account. After doing this, I logged out and attempted to log back in.

Strangely, the log in page appeared more as a "create account" page, that is to say, it asked for an email, my full name, and to create a password.

I called support while still sitting on the page, we reasoned that if I tired to "create account" with my existing email that I was using, logically, i would get an error saying that I already had an account using that email, so I continued and to my surprise--I logged in.

However, I cannot view any of my personal information, nor the items I had saved in my cart or any type of payment information.

Mind you, I had an conflict with the Feb update to Firefox and Walmart which was similar except that I can see the image of a cart on the cart and purchase history page, at that time there were no images, but it seemed to sort itself out over a couple of hours.

As with that error, I logged into Walmart with Chrome, using the new password and am able to view all my information. I can also log into the ap with my new password, and view all my information. I simply can't log into it with Firefox and see anything, it's almost as if did create a new accoiunt, except that I can log in with the new password and view all my information in Chrome and the ap on myh phone.

To sum it up, I changed the password in Firefox, the new password works in all three cases except in Firefox I cannot view my personal information.

I do not have a screenshot of the page when I first tried to log back in with Firefox, though it was odd and somewhat unexpected.d The only way to change my password now is in Chrome, or the ap, so I cannot say if that screen would appear again or not or what would happen.

Nevertheless, I understand that Walmart.com has become a "known issue" for a lot of people. I contacted, supposedly, their IT support and was told that it would probably fix itself, more or less.

Still, I thought to post this just in case.

Thank you.

since the recent download of Mozzilla update I cannot get into my Yahool Email account. I was having problem last December since Yahoo required as a verification a cell phone number, not having a cell phone I was allowed to use an alternate email (Hotmail) today I cannot get in because after entering the username and password it once more asks for cell phone. Last month I had an issue trying to log into our Capitol 1 account only to find the once again update from Mozzilla was interfering with access to that account (had to place a call to Capitol 1 tech that informed me why I could not access account). Apparently Mozzilla fixed the problem as it has gone away. Last night after logging off from Yahoo and today while trying to log in with 3 hours spent chasing my tail numerous resets of password and clearing the cache and cookies I am still unable to get into my email at Yahoo is this a problem that you are aware of?