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  • Archived

I have lost connection to firefox. I am 76 years old and I am unclear as to why I no longer can browse with firefox

cannot install fire fox I have used it for years as my main browser can you please help me get it back? This is a brand new computer. I should not be having any issues w… (read more)

cannot install fire fox I have used it for years as my main browser can you please help me get it back? This is a brand new computer. I should not be having any issues with Firefox

Asked by Tracy Reed Molitor 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Stop with the unannounced updates

I am sick of the unannounced updates that occur without prompting me. Edge doesn't do this and I'm fed up with Mozilla unannounced updates. Going to uninstall Firefox bec… (read more)

I am sick of the unannounced updates that occur without prompting me. Edge doesn't do this and I'm fed up with Mozilla unannounced updates. Going to uninstall Firefox because of unannounced updates.

[Profanity removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]


Asked by Michael Rohwedder 1 year ago

Answered by Chris Ilias 1 year ago

  • Archived

Missing a suspicious Extension in the Manager?

I'm highly suspicious of an extensions i downloaded a while ago. It has blocked facebook from tracking me as some websites i access automatically uses Facebook. When I ch… (read more)

I'm highly suspicious of an extensions i downloaded a while ago. It has blocked facebook from tracking me as some websites i access automatically uses Facebook. When I checked the manager to make an exception for a website I was using, I don't see it there, not even to disable it. I even double checked if my only blocker, UBlock Origin is preventing it from showing but it's not even there either. So now I'm worried my data is compromised.

Asked by rdsreloaded 1 year ago

Last reply by rdsreloaded 1 year ago

  • Archived

ads on Facebook

Prior to the latest update during the week of May 2, I did not have ads appear on Facebook. I have not changed any settings. After the last update, ads appear, lots of th… (read more)

Prior to the latest update during the week of May 2, I did not have ads appear on Facebook. I have not changed any settings. After the last update, ads appear, lots of them. How can I have them omitted?

Asked by indexer 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Frequent (2 and 3 times per day) crashes,, 37 Firefox process? And it makes zero difference if I go to Performance and check or uncheck boxes and NEVER is there an option presented to limit the processes/

Crashes freeze ups Tired of them all day every day. Cache fills up and computer shuts down. 24 Firefox processes ,,, 37 Firefox processes and every one of them is st… (read more)

Crashes freeze ups Tired of them all day every day. Cache fills up and computer shuts down. 24 Firefox processes ,,, 37 Firefox processes and every one of them is storing history and cookies till the system stops.. Performance section? Worthless. Does not matter what is checked or unchecked,, and NEVER has there appeared a box to choose a limit of 6 or 8 processes.. WTF

Asked by Deanalfred 1 year ago

Last reply by Terry 1 year ago

  • Archived

Not able to download anything

For some unknown reason, I am no longer able to download anything in Firefox. The download manager just says "Failed". I tried using another browser and I am able to down… (read more)

For some unknown reason, I am no longer able to download anything in Firefox. The download manager just says "Failed". I tried using another browser and I am able to download okay. Any help with this would be greatly appreciated. Thank you.

Asked by joevegazo 1 year ago

Last reply by Terry 1 year ago

  • Archived

1370719 contained a response to my problem, but it is greek to me

The root problem is that when I try to open a movie in a web browser, I get the message "Oops. Your web browser is no longer supported. " see attached. 1370719 had a … (read more)

The root problem is that when I try to open a movie in a web browser, I get the message "Oops. Your web browser is no longer supported. " see attached.

1370719 had a response that made no sense to me.

Is there anyway to fix this issue?

David

Asked by d.l.briggs 2 years ago

Last reply by d.l.briggs 2 years ago

  • Archived

Firefox opens for a few frames and then immediately closes.

As you can see in the title, Firefox crashes immediately opening, though sometimes it works for a few seconds. I have figured out that it works when I create a windows pr… (read more)

As you can see in the title, Firefox crashes immediately opening, though sometimes it works for a few seconds. I have figured out that it works when I create a windows profile without any association to my Microsoft account, it does actually work, but as soon as I add the Microsoft account to the profile, it crashes. This also happens with Opera GX, but not Chrome.

Asked by QuinnC 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Breakdown

I have been using Firefox as my browser for as long as I can remember and yesterday it became semi-unresponsive (would not load). Then after restarting my computer and d… (read more)

I have been using Firefox as my browser for as long as I can remember and yesterday it became semi-unresponsive (would not load). Then after restarting my computer and doing everything else I could think of - I got it to load and my previous session was restored. All the tabs were there . . . but none of them would respond. In CONTROL PANEL I even tried REFRESHING Mozilla Firefox short of Uninstalling. (That did nothing.) I tried downloading the latest version. It installed . . . , but, the old one is GONE. The new one DOESN'T WORK. In the search box it suggests youtube, facebook, etc. . . . NONE OF THEM WORK.

HELP !!!!!!!!!!!

i want my old trusty firefox back

Asked by jhn.herring 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Picture-in-picture

I would like to enable picture-in-picture without constantly having a popup for it anytime my cursor goes onto the video screen. You could just put a button somewhere ou… (read more)

I would like to enable picture-in-picture without constantly having a popup for it anytime my cursor goes onto the video screen. You could just put a button somewhere out of the way. It's so annoying I have to just disable it, and that's not right. Nobody needs popups of any kind for anything ever. It's the same as an ad.

Asked by 36m2jones 1 year ago

Last reply by 36m2jones 1 year ago

  • Archived

Firefox isn't loading google fonts on macbook pro and iMac

Hi. I've been having this problem with my iMac for sometime, but now it's affecting my Macbook Pro, as well. Both machines are 2015, running OS 10.15.7. They have probl… (read more)

Hi. I've been having this problem with my iMac for sometime, but now it's affecting my Macbook Pro, as well. Both machines are 2015, running OS 10.15.7.

They have problems loading webfonts (I get the annoying question marks). I tried creating a new test user, and the issue persisted. Any ideas on what I should do?

Thanks!

Asked by jack108 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Logging into chase.com

I have a constant problem with Chase.com - they are telling me it's Firefox, then it's because of the cookie blockers on FireFox. I have heard every excuse under the sun… (read more)

I have a constant problem with Chase.com - they are telling me it's Firefox, then it's because of the cookie blockers on FireFox. I have heard every excuse under the sun. I try to login, I get chase doesn't recognize device, then they send a one time code, which doesn't work, so I have to call them, they tell me it's Firefox causing the problem. I know that's a myth because the same thing happens on MS Edge. Is anyone else having this problem? Do you have any suggestions?

Asked by pyadkins 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Many common words missing in FireFox spell checker

I once found a live bug opened for this, but I don't find it anymore. The spell checking dictionary, as many pointed out, is horrible. It lacks tons of common words, as … (read more)

I once found a live bug opened for this, but I don't find it anymore.

The spell checking dictionary, as many pointed out, is horrible. It lacks tons of common words, as well as commonly used tech,internet, you name it - jargon words.

Is there (there should be) a repository to add missing words? Through my usage I add words to my private dictionary. Would be shame not to use this as part of this bug handling.

Asked by zarnivop 1 year ago

Last reply by pentaquark 1 year ago