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WEBSITE FEATURES NO LONGER WORKING (BUT STILL DO WITH MS EDGE!!)

Hi, My wife & I have used Firefox for some considerable time now and like it a lot. However, we have been having trouble with Firefox recently and wonder if you are a… (read more)

Hi,

My wife & I have used Firefox for some considerable time now and like it a lot.

However, we have been having trouble with Firefox recently and wonder if you are aware of this. It manifests itself in a very subtle way with only some FEATURES of a particular website not operating, (but no ‘warning’ messages whatsoever).

To begin with, I was at a loss to understand why something didn’t work but, now that this has happened to me on THREE different websites (with features that work perfectly well under MS Edge!), I have come to the conclusion that Firefox is the only “common denominator”.

The first problem was with https://www.parcel2go.com. They have a “Live Help” (Chat) feature. It no longer works with Firefox!

The second was with https://account.patientaccess.com. Try to order “repeat prescriptions” and all is well – until you hit “send”. It no longer works with Firefox!

Today, I have discovered that with https://www.bt.com I am now longer able to access my BT email accounts. Furthermore, they also have a “chat” facility – except that is now also ‘invisible’ to Firefox!

I have seen mention that DuckDuckGo (which I also use) might be involved here?

What’s happened?!!

Asked by goshjm 8 months ago

Last reply by CraigS26 8 months ago

ring door bell on ring.com when i try to go to live view page comes up is this a trusted browser and gets stuck there unless i it go back. unable to use live view.However works fine on private window

ring door bell on ring.com when i try to go to live view page comes up is this a trusted browser and gets stuck there unless i it go back. unable to use live view.However… (read more)

ring door bell on ring.com when i try to go to live view page comes up is this a trusted browser and gets stuck there unless i it go back. unable to use live view.However works fine on private window

Asked by Hbarhorse 5 months ago

Last reply by Dropa 5 months ago

Firefox cannot access many websites

Further to my post about Firefox not connecting to websites. We use Norton 360 for virus control. Nothing has changed there. When searching the net for information Firefo… (read more)

Further to my post about Firefox not connecting to websites. We use Norton 360 for virus control. Nothing has changed there. When searching the net for information Firefox for the last month is unable to access many websites. This only happens with Firefox. Something has changed and I cannot find out what it is so that I can correct it. The settings for microsoft edge are the same and it does not happen with it. I've tried resetting it,deleting and reinstalling but nothing changes.

Asked by John 4 months ago

Last reply by user104147805413306348376805769878442569366 4 months ago

Firefox won't play nice with PearsonVue?

I'm trying to take a proctored test with PearsonVue. It keeps saying on the system test that Firefox is still running. I've tried shutting down through Task Manager. I… (read more)

I'm trying to take a proctored test with PearsonVue. It keeps saying on the system test that Firefox is still running. I've tried shutting down through Task Manager. I've tried rebooting and just using Chrome to access the test page. It still says it's running. Next step is to uninstall...surely there's another solution!?

Asked by lava1 4 months ago

Last reply by jonzn4SUSE 4 months ago

Firefox has stopped updating upload folders to the last one used. It is"stuck" on one folder. It updates download folders but not upload ones. Using AOL Mail.

Firefox has stopped updating upload folders to the last one used. It is"stuck" on one folder. It updates download folders to the last one used but not upload ones. Using … (read more)

Firefox has stopped updating upload folders to the last one used. It is"stuck" on one folder. It updates download folders to the last one used but not upload ones. Using AOL Mail. I suspect a setting or registry entry problem, but I don't want to fiddle without guidance.

Thanks

Asked by rdblomberg 1 month ago

windows 11 problem on a certain site with Firefoxince the lates

Since the latest Windows 11 update, I cannot login to My Medicare site using Firefox. The login only works using Edge, which I hate using. The site even says that my info… (read more)

Since the latest Windows 11 update, I cannot login to My Medicare site using Firefox. The login only works using Edge, which I hate using. The site even says that my information doesn't exist. I have gathered that Microsoft has made a deal with AARP to refuse logins from any other browser but Edge. I had no problem with my login before this latest Windows update. Even preventing trackers won't work.

Asked by LLL 1 month ago

Prevent websites to use dark theme

Hello, I know this question is probably somewhere here but I can't find the answer (what I tried below). So, I have a Debian 10 computer, with Firefox 78.15.0esr. I'm usi… (read more)

Hello,

I know this question is probably somewhere here but I can't find the answer (what I tried below).

So, I have a Debian 10 computer, with Firefox 78.15.0esr. I'm using the Adwaita (dark version) theme on my OS.

The problem is that Firefox uses the dark theme in Its menus (I don't mind) but It transmits to websites this setting and thus, websites supporting dark mode use it (Google, DuckDuckGo for example). I don't like that. I want them to use the light mode but keeping my theme on my OS.

So, I tried to change the value to 0, 1, 2, 3 (I tried each for them) for the setting layout.css.prefers-color-scheme.content-override and put "Adwaita:light" in the widget.content.gtk-theme-override field in about:config. Each time I restarted Firefox. It never works, websites still continue to use the dark theme...

Thanks in advance

Asked by Dimitri 1 month ago

Last reply by Terry 1 month ago

stopping a new window from opening when i open a new tab

so: everytime a open a new link or new website in a new tab, there will be another window opening with BOTH the tabs, and if i close that window then one of the open tab … (read more)

so: everytime a open a new link or new website in a new tab, there will be another window opening with BOTH the tabs, and if i close that window then one of the open tab closes. it's frustrating. none of my keys are stuck. help?

Asked by n! 1 month ago

browser

I am experiencing more and more that regular sites I shop at no longer will complete the purchase. I change to MS Edge and they work just fine. Calling the vendor usually… (read more)

I am experiencing more and more that regular sites I shop at no longer will complete the purchase. I change to MS Edge and they work just fine. Calling the vendor usually results in them saying it looks fine on their end. It appears more and more sites are not including firefox as a viable source. This makes the ease of purchasing at my regular sites null. Don't want to leave firefox but might have to just to get things done efficiently. Two sites I've had this problem with are Breyer.com and Homedepot.com

Comment: Mozilla is becoming less and less friendly and assumes that only computer nerds seek their input. Not happy.

Asked by desertair 1 month ago

Quick website access view

Hello! When I click in the bar where you type website name quick list of popular websites pops up. I have there mine old website which is offline for three years. How do … (read more)

Hello! When I click in the bar where you type website name quick list of popular websites pops up. I have there mine old website which is offline for three years. How do I remove this item, please? Thanks!

Asked by JurajB2 1 month ago

Last reply by TyDraniu 1 month ago

save page dialogue window need focusing with a mouse click

Hi, with firefox 106 (ubuntu snap) I have the "problem" that when I decide to save a page (Ctrl-s), the dialogue window that appears doesn't get focused automatically (be… (read more)

Hi, with firefox 106 (ubuntu snap) I have the "problem" that when I decide to save a page (Ctrl-s), the dialogue window that appears doesn't get focused automatically (before the filename was automatically focused). This way I cannot use the keyboard to talk with the window but I have to click on it first which is a little annoying. Is it a firefox problem or perhaps something related with my new Ubuntu 22.04? Thanks Very Much Francesco

Asked by frctal 1 month ago

Internet Connecton

My Firefox browser accessed the internet until a day ago. Now its unable to load pages. Computer’s network connection is good. I did a firewall check. I even excluded the… (read more)

My Firefox browser accessed the internet until a day ago. Now its unable to load pages. Computer’s network connection is good. I did a firewall check. I even excluded the browser from firewall checks to no avail. The only alternative remaining is resetting the browser. Any suggestions will be appreciated.

Thanks.

Asked by praado 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

Firefox Nightly

Hello, Can you please tell me how to downgrade Firefox Nightly to Firefox Stable Release channel on Linux Ubuntu. When I try to exchange the firefox versions in the snap … (read more)

Hello,

Can you please tell me how to downgrade Firefox Nightly to Firefox Stable Release channel on Linux Ubuntu. When I try to exchange the firefox versions in the snap store of Ubuntu I seem to loose my whole data stored in Firefox.

Thanks.

Best NR

Asked by NR 3 weeks ago

Last reply by Kiki 2 weeks ago

On-Screen keyboard won't show up in tablet mode

So I have a HP Pavilion x360 and when I try to use it in tablet mode on Firefox and tap a text entry field, the on screen keyboard appears for a split-second and goes awa… (read more)

So I have a HP Pavilion x360 and when I try to use it in tablet mode on Firefox and tap a text entry field, the on screen keyboard appears for a split-second and goes away. It doesn't do this for any other software on my PC but Firefox. I have noticed though, if I turn Autohide taskbar off, it doesn't disappear and it works. I want to know how to get it working with autohide taskbar turned on. Any advice?

Asked by techmaster725 2 weeks ago