Firefox Support Forum

Hi,

My wife & I have used Firefox for some considerable time now and like it a lot.

However, we have been having trouble with Firefox recently and wonder if you are aware of this. It manifests itself in a very subtle way with only some FEATURES of a particular website not operating, (but no ‘warning’ messages whatsoever).

To begin with, I was at a loss to understand why something didn’t work but, now that this has happened to me on THREE different websites (with features that work perfectly well under MS Edge!), I have come to the conclusion that Firefox is the only “common denominator”.

The first problem was with https://www.parcel2go.com. They have a “Live Help” (Chat) feature. It no longer works with Firefox!

The second was with https://account.patientaccess.com. Try to order “repeat prescriptions” and all is well – until you hit “send”. It no longer works with Firefox!

Today, I have discovered that with https://www.bt.com I am now longer able to access my BT email accounts. Furthermore, they also have a “chat” facility – except that is now also ‘invisible’ to Firefox!

I have seen mention that DuckDuckGo (which I also use) might be involved here?

What’s happened?!!

ring door bell on ring.com when i try to go to live view page comes up is this a trusted browser and gets stuck there unless i it go back. unable to use live view.However works fine on private window

Further to my post about Firefox not connecting to websites. We use Norton 360 for virus control. Nothing has changed there. When searching the net for information Firefox for the last month is unable to access many websites. This only happens with Firefox. Something has changed and I cannot find out what it is so that I can correct it. The settings for microsoft edge are the same and it does not happen with it. I've tried resetting it,deleting and reinstalling but nothing changes.

I'm trying to take a proctored test with PearsonVue. It keeps saying on the system test that Firefox is still running. I've tried shutting down through Task Manager. I've tried rebooting and just using Chrome to access the test page. It still says it's running. Next step is to uninstall...surely there's another solution!?

Firefox has stopped updating upload folders to the last one used. It is"stuck" on one folder. It updates download folders to the last one used but not upload ones. Using AOL Mail. I suspect a setting or registry entry problem, but I don't want to fiddle without guidance.

Thanks

Since the latest Windows 11 update, I cannot login to My Medicare site using Firefox. The login only works using Edge, which I hate using. The site even says that my information doesn't exist. I have gathered that Microsoft has made a deal with AARP to refuse logins from any other browser but Edge. I had no problem with my login before this latest Windows update. Even preventing trackers won't work.

Hello,

I know this question is probably somewhere here but I can't find the answer (what I tried below).

So, I have a Debian 10 computer, with Firefox 78.15.0esr. I'm using the Adwaita (dark version) theme on my OS.

The problem is that Firefox uses the dark theme in Its menus (I don't mind) but It transmits to websites this setting and thus, websites supporting dark mode use it (Google, DuckDuckGo for example). I don't like that. I want them to use the light mode but keeping my theme on my OS.

So, I tried to change the value to 0, 1, 2, 3 (I tried each for them) for the setting layout.css.prefers-color-scheme.content-override and put "Adwaita:light" in the widget.content.gtk-theme-override field in about:config. Each time I restarted Firefox. It never works, websites still continue to use the dark theme...

Thanks in advance

so: everytime a open a new link or new website in a new tab, there will be another window opening with BOTH the tabs, and if i close that window then one of the open tab closes. it's frustrating. none of my keys are stuck. help?

I am experiencing more and more that regular sites I shop at no longer will complete the purchase. I change to MS Edge and they work just fine. Calling the vendor usually results in them saying it looks fine on their end. It appears more and more sites are not including firefox as a viable source. This makes the ease of purchasing at my regular sites null. Don't want to leave firefox but might have to just to get things done efficiently. Two sites I've had this problem with are Breyer.com and Homedepot.com

Comment: Mozilla is becoming less and less friendly and assumes that only computer nerds seek their input. Not happy.

Hello! When I click in the bar where you type website name quick list of popular websites pops up. I have there mine old website which is offline for three years. How do I remove this item, please? Thanks!

This podcast website links do not function in Firefox - the 'play' links are not active. I tried it in MS Edge and they all worked fine.

http://www.criticalwitpodcast.com/

Hi, with firefox 106 (ubuntu snap) I have the "problem" that when I decide to save a page (Ctrl-s), the dialogue window that appears doesn't get focused automatically (before the filename was automatically focused). This way I cannot use the keyboard to talk with the window but I have to click on it first which is a little annoying. Is it a firefox problem or perhaps something related with my new Ubuntu 22.04? Thanks Very Much Francesco

'NEED TO KNOW IF YOUR ACCOUNT IS LOCATED IN THE US OR ELSEWHERE AS IF IT IS IN THE US - WHICH I SUSPECT - I NEED TO CONTACT MY BANK FIRSTbold text' THANKS

My Firefox browser accessed the internet until a day ago. Now its unable to load pages. Computer’s network connection is good. I did a firewall check. I even excluded the browser from firewall checks to no avail. The only alternative remaining is resetting the browser. Any suggestions will be appreciated.

Thanks.

Hello,

Can you please tell me how to downgrade Firefox Nightly to Firefox Stable Release channel on Linux Ubuntu. When I try to exchange the firefox versions in the snap store of Ubuntu I seem to loose my whole data stored in Firefox.

Thanks.

Best NR

So I have a HP Pavilion x360 and when I try to use it in tablet mode on Firefox and tap a text entry field, the on screen keyboard appears for a split-second and goes away. It doesn't do this for any other software on my PC but Firefox. I have noticed though, if I turn Autohide taskbar off, it doesn't disappear and it works. I want to know how to get it working with autohide taskbar turned on. Any advice?

Microphone access stopped working for www.fender.com in latest version of Firefox 107.0. It worked fine in previous versions. Don't know about other websites as I only use fender.com with mic