Firefox Support Forum

I subscribed to Relay and VPN on Wednesday, Oct. 25, 2023, and paid the annual fee ($82.66); however, after looking at all the features of Relay, I decided that it was too complicated for me and I cancelled the subscription the same day. I have not received a refund yet.

Previously, I had been paying for the VPN monthly, and I do want to keep that and can pay for it annually. So the annual amount for the VPN could be withheld from the amount I paid and the refund could be for Relay portion only, if that's possible. If not, I will continue to pay for the VPN monthly.

Please advise as to how long before I will see my refund.

Thank you. Darlene Eaton

I don't know why when I click my Firefox the Mid-day Gujarati page comes up on my screen. And Indian adverts appear down the right-hand side of my screen. This has started recently. I live in the UK and don't have any connections with India.

When I try to print a check from QBO, the text for the check is scrambled. If I try this incognito, it works. I have also experienced this when trying to print documents from web applications.

Have noticed that some web pages, where I am member, I can't activate the log in button any longer. I press the button but for some reason I dont get the pop up window were I am able to fill in my name and password anylonger. Same, when I am logged on to my bank and want to look att documents on the web page I can not activate these by clicking on them. I can click as much as I want but the documents won't open. First time I noticed this was in the summer when I couldn't open documents in my bank and now I can not even log on to a sertain page were I am member cause I can't activate the log on button by clicking it. Don't even know where to start looking cause this have happened from an update so it is nothing I have deliberately changed in my Firefox. I have the latest update.

I was looking for tickets on site for hockey using firefox but I get Sorry, Your Session Expired to start again, please return to the previous page/tab and re-click the link (refreshing this page might not work). I go back and then go again to the site and it still comes up with that message. However, it works in Microsoft Edge without any problems. Any reason for this?

Thanks, Sam

I am using Firefox for my emails and I can't now see some of the Unread Messages on my screen. My Firefox version seems to have changed and before it had a folder of Unread Messages and it still does but when I click on that word, it does not show the Unread Messages.. There are 8 messages there so how can I see them?

The last couple of days, Firefox opens in a three-quarter screen size window. I don't want "full-screen" mode but I do want the window to take up my whole desktop when I'm using it. There are no buttons to maximise or minimise and no dragging arrows when I hover over the edges. I don't know why this is happening all of a sudden. How do I fix it please?

My Firefox browser (119.0 Windows 64-bit) is at "C:\Program Files\Mozilla Firefox" and always starts with the message "Hmm. That address doesn’t look right. Please check that the URL is correct and try again." What is Firefox trying to do?

Hello Folks,

Curious that MAS website do not support Firefox 119. Are you aware of this?

Kind regards

See: https://mastx.mas.gov.sg/login

in our organization we use your program, but we recently noticed that the updates removed the option for vertical and horizontal printing from the printing menu, and the problem was solved by communicating with the support team. We added lines of code layout.css.page-size and we convert from true to false, but in the new update 119 we noticed This code has been deleted from your program's library The options for vertical or horizontal printing in any form no longer appear

Why??

How can we solve this problem other than downloading the Esr version We want to keep up with updates with you without any printing glitches

Please solve the problem quickly

Firefox displays text in a garbled, unreadable fashion. HP desktop, 64-bit Windows. This is why I stopped using FireFox years ago; I wanted to see if it had improved. Is there a solution? See attached PAINT file of screen image.

When I want to do a google search, it will only do an amazon search. So if I am asking a tax question, it brings up amazon products to buy. I can't search anything. Very frustrated.

I recently switched from another browser to Firefox, and overall, I'm enjoying it. However, there's one thing that bothers me, and I'm not sure if it's a Firefox setting specific to my laptop (Mac), but every time I try to copy text from files stored on my laptop and paste them into online editors in Firefox (Like Google Docs), the text is automatically formatted when I paste it (Cmd +P). With other browsers, this feature works as expected, preserving the formatting of the text, but in Firefox, it doesn't. I've tried disabling Enhanced Tracking Protection, but nothing seems to work. Could anyone give me a hand with that?

I seem to not be able to access the website for my local oil company https://fegleyoil.com/ even though I have been able to do so multiple times over the past few years. I have checked every Firefox setting but am still unable to load their site to order oil. I have successfully been able to load their site not only on my smartphone but also on my work PC. I need to know how to fix this. Please advise and many thanks in advance for any assistance. BTW, it also doesn't load on my home PC in Firefox, Edge or Chrome but again loads just fine on my phone and work PC and my home PC VPN is turned off when I try to access this site and I have it added to my Firefox exceptions to be allowed.

When I open Firefox, the wrong town name is always there with temperature. Can't Firefox remember my town name? I'm getting a little upset that so simple a problem can't be fixed automatically. Sincerely Bob