Firefox Support Forum

Hi,

The translate button is no longer there in the site bar. It used to be there and was able to translate a page as i go, but it does not appear anymore.

Stopped receiving daily Washington Post newsletters yesterday, and they question if Firefox changed something? Is there something new preventing receiving them? If yes, how can I change it to allow the Washington Post e-mails? Thank you!

I have used Firefox for email, web browsing etc for many years without issue, until about 2 weeks ago. I was using gmail to send an email and a small attachment would not fully upload (locking up at 75%). I looked at gmail help and the recommendation was to flush cookies and cache. I did this and have had problems ever since. GMail: Connecting to gmail is a hit or miss affair - it mostly does not work at all but on rare occasions it does connect. If it does load it is very slow, often I cannot change tabs or access labels. I cannot switch inboxes to other accounts. I mostly cannot send emails (though very occasionally I can). When trying to switch accounts it mostly just says something went wrong but once or twice it has brought up the list of accounts but I cannot select one. I can rarely send an email - it is very slow, it says working but mostly nothing happens. Sometimes an Oops 01 error message appears. I have not been able to attach a file to any email I have tried to send. I am seem to be receiving emails without issue. [Gmail mostly works on Chrome but sometimes I have trouble sending].

Google Search: When I use Google as a search engine I often get only a white screen but it will sometimes bring up a screen of search results however when I click on the link either nothing happens or it is really slow to load the page - once the page loads navigating around the site is normal.

I have no issues when using Duck Duck Go or if I type the address into the address bar or it is a book marked site.

YouTube: I can rarely connect to Youtube using Firefox - it mostly just sits at a white screen with the address in the address bar but nothing happening. If it does connect it is incredibly slow at searching or changing screens. I often get a message saying I am not connected to the internet but I am because I have other things open and operating.

Google docs: I cannot access google docs using Firefox but can using Chrome.

I have no issues with online gaming or streaming sites. It seems to be only google related services that are giving me grief.

hi, I really trust Mozilla with my privacy needs. Are there any updates on digital wallets for e-commerce payments that I can use with the browser? The only way right now is for me to either use Apple or Chrome for my wallet, and i want to detach from those accounts!

Tired of the bullying tactics of Microsoft forcing me to accept Microsoft Edge when all I want is Google Chrome, so I'm thinking of making Mozilla my default browser, but I'm concerned about whether Mozilla will tranfer all my info. I sell the occasional bits on Etsy and Ebay. I had found the perfect tool to edit my photos on Chrome. Now this has gone haywire because I am forced into using Edge, which does not give me anything like the editing choices I have on Chrome. I have followed all the directions given by Microsoft to get off Edge and back into Chrome but they have all failed miserably, so I am trapped in Edge and all my efforts are turning into Groundhog Day ! Also if I return to Firefox, what will happen to all my photos, and the folders they are kept in ? As an 86 year old, I need clear, concise directions on how I can restore everything I need to be able to return to a browser I was completely comfortable with. Please advise.

Corporate IT revisions seem to be starting to narrowing the range of browsers that will function on their websites - specifically with regard to the creation and management of an "account" at the website - to just Google’s Chrome or Microsoft’s Edge.

At the websites of the two following companies (one, a major health insurance company, and the other, a major waste disposal company), I had previously navigated to my account with Firefox without trouble ... until up-dates or revisions to the website rendered access to accounts impossible with Firefox. In each case, I called to ask for help with my problem, only to be told that the website's accounts were no longer configured to work with browsers other than Chrome or Edge, and to try using one of them rather than Firefox!

-- Blue Shield of California – by 2022, the change being made sometime in 2021 or early 2022 (a year when I had to be with another insurer) -- WM (formerly "Waste Management") – mid-2023.

As a result of my loyalty to Mozilla Firefox's promise of privacy and disdain for Chrome and Edge, I have lost access to the utility and convenience of an on-line account with both my insurer and my garbage collection service - irritating to say the least.

I am uneasy, moreover, that this might signal the beginnings of a trend if greater resistance is not raised to failing to accommodate the use of Firefox as an internet browser. Neither company's customer service representative was impressed by my personal objection; clearly it will take more concerted, organized pressure not to blow off those netizens who use Firefox rather than its data-sucking competitors.

Please, what can "we", Firefox users & Mozilla, do to resist being squeezed out by IT departments who cannot be bothered with extra configuration labor required to include accommodating Firefox?!

Hi,

I'm unable to access Indeed with appleId. Authentification works but unable to transfer to indeed afterwards.

Work with Edge so I will use Edge :(

Thanks,

Firefox is my main browser but it seems like something is blocking full function on a website I need to work with. I can do it using Edge. I want to keep my browser Firefox so how do I clear that up?

Can't stream Amazon after update. What's the issue? Watching videos, LiveTV on MEdge works fine. Refreshed FF and didn't work. Followed instructions on managing DRM controlled content and still not working. FF is broken. Please fix or please help. Thank you.

Currently www.trackitonline.ru currently acceptable in Russian (after I restarted PC & started CCleaner), but does not work in English

I monitor the temperature of my PC's CPU with a program called Core Temp. The CPU gets up to 140 degrees Fahrenheit when watching videos. Stayed between 100-115 degrees Fahrenheit when I was using Chrome. The temperature is around 98 as I write this, no video playing. Why is this?

Why do I have to keep signing into my accounts, such as Google, Facebook and Youtube...plus others each week when I go back to the accounts. New, since November 2022 and the past month, computer and for weeks this doesn't happen, but then each week I have to go through security to get into my account.

All of a sudden my visitor counters stopped working in Firefox . I have only ever used Firefox . I checked EDGE browser visitor counter visible . I checked CROME browser visitor counter visible . Cleaned and cleared my Firefox browser . No help . What is going on ?

Hi

Os X updated Firefox and now all pages autoscroll to bottom of page.

I cannot work because if this

How can I fix this please ?

I have turned of caret and did not help

Thank you all